Hui Ying (Lilliana) Sun

**** ** ** *********** *, Apt.1615, Montreal, QC H3H 2N3

438-***-****

acttg8@r.postjobfree.com http://www.linkedin.com/in/lillinahuiyingsun PROFILE

• Proactive and Detail-oriented: Proactive and determined attitude that focuses on creating ideas and plans for correcting issues or handling daily tasks.

• Customer service experience: Experience working in Customer Service with in depth knowledge of different communication strategies allowing me to handle demanding customers

• Multilingual: Fluent in English and mandarin (written and spoken), professional working proficiency in French

• Computer skills: Proficient in Word, Excel, Access, Power Point, Outlook, QuickBooks, Simply Accounting

• Time management skills: Manage work and study at the same time. Highly motivated and adaptable while working in the quick pace environment, a quick learner

• Public speaking skills: Developed being MC for hosted variety events

• Problem solving skills; Providing solutions for clients’ demands through working in State Street Corporation

• Experience in Research and Analysis from work in different industries

• Excellent knowledge of Accounting principles and corporate finance

• A good team player

RELEVANT EXPERIENCE

Global Client Support Associate for Investments 2015/09-Present State Street Corporation (Montreal, QC, Canada)

• Fund administration:closing, and verifying the validity of the data of the funds by collaborating with various department within company

• Grant certain access to the short term investment vehicle based on the client has selected

• Perform certain analysis and reconciliation to ensure the balance of the fund is accurate

• Collaborate with different departments to ask questions, check for understanding and providing explanation

• Help with others to meet deadlines and support US’s client service department for various client-facing appli- cations and achieve team goals.

• Verify cash sweep and short term investment transactions before grant access to the clients.

• Monitor and verify the custody events under different client shells

• Ensure timely and accurate production of reporting, collect data and produce report cards MACES associate staff (weekends) 2013/11-Present

McGill University (Montreal, QC, Canada)

• Provides technical support to students and customer service.

• Research for solutions to questions

• Organized students’ activities

Summer Intensive Intern 2014/08-2014/09

SunLife (Montreal, QC, Canada)

• Learnt difference financial products to create suitable financial plan and products for customers

• Developed investment fund knowledge from CI Investment

• Followed Financial Advisor to meet clients and introduced customers on the benefits of the products and ser- vices

Accountant Assistant 2014/04-2014/08

Accounting Firm (Montreal, QC, Canada)

• Entries of sales and payables invoices

• Reviewed financial statements and other financial reports to assess accuracy

• Reconciliation bank statement

• Processed accounts payable and accounts receivable and vendor invoices

• Called customers about overdue accounts and meeting with clients to fill their individual tax returns Consultant 2012/3- 2012/9

Consulting International Company (Montreal, QC, Canada)

• Answered phone calls, scheduled appointments for clients and followed up with worldwide clients

• Translated and managed legal information

• Provided services for more than 50 clients per month and coordinated International meetings, closed the most deals in the company.

• Liaised between lawyer and clients, lawyers and managers about case process and gathered required docu- ments for lawyers

• Responded to clients complaints and resolved issues in a professional manner EDUCATION

Graduate Diploma in Accounting 2014/1-2015/12

McGill University

English for Professional Communication Certificate 2012/5-2013/12 McGill University

Bachelor of Arts: Broadcasting/Television, Editing/Directing 2007/9-2011/6 Heilongjiang University, (China)

Degree Equivalency of Quebec in Communication (Television) ACTIVITIES

Volunteer Activities:

• Master of ceremonies for QueZhiLing Arts School ( Concordia’s D.B. Clarke theater ) 2014/08/24 QueZhiLing Arts School had a charity performance in Concordia's D.B.Clarke Theater to raise donation to hospital foundation in order to rescue patients and construction of the community medical and health care.

• Bake sale in McGill University (Donation to the Leukemia and Lymphoma Society of Canada to bring help and hope to people battling blood cancers) 2013/10

• Broadcaster in Radio Centre-Ville FM102.3 & PointMedia8.Inc. 2013/04

• Master of ceremonies ( Spectacle du Nouvel An Chinois a Montreal at Place-des-Arts) 2013/02

• Recorded Voice prompt and Edited Audio for Altima Telecom Company (Montreal) 2012/08 Leadership Activities:

• Genesis Century media –One of the organizer (UQAM Salle Marie Gérin-Lajoie) 2014/08

• Organized and planning the activity of Acrobatie et prestidigitation Chinoise

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