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Customer Service Sales

Location:
Honolulu, HI
Posted:
March 03, 2016

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Resume:

Brian H. Suyeoka

**** **** ******

Honolulu, Hawaii 96822

H808-***-****, C808-***-****, F808-***-****, actsmk@r.postjobfree.com Career Summary

Sales and service (rigging and repair) of polyethylene (HDPE, LLDPE), fiberglass kayaks, canoes, surf skis, and waves skis. Sales and service (installation, rebuild and locks service) of roof racks and accessories. Sales and service (refurbish or refinish) of outrigger canoe paddles. Wholesales and retail sales. Merchandising, parts and accessories for marine industry. Inventory and stock control, parts ordering. Provide new and used engine, boat and trailer preparation. Provide general maintenance on customer’s engines (gas and diesel), boats and other accessories, (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. Shipping and receiving parts and equipment orders, delivery of parts and accessories. Warehouse management, inventory shipping and receiving. General warehouse revitalization, clerical duties as well as operation of machinery, {forklifts, lift-loaders, container loaders, pallet jacks, etc.} Sales, service and installation of locks and safes, auto, home and business installations. Executive Assistant; typing, filing, prepare bids, contracts or anything else needed, although it was not my primary job. Education

The Academy of the Pacific, Honolulu, Hawaii Diploma 1984 Naui Dive Certification 1985

PADI Diver Certification 1985

Outboard Motor Corporation (OMC II), Mechanic Certification 1987 Foley-Belsaw, Locksmith Certification 1989

Medeco High Security Locks Certification 1993

Professional Experience

Lure Maker / Lure Repair / Sales / Kayak repair (2/05 – Present) Opihi Shell and Custom Lures, Hawaii

Owner and operator, designing and producing polyester resin trolling lures. Duties included sales and service of customers. Shipping and receiving of merchandise. Duties included rigging and repair of polyethylene kayaks, surf skis, wave skis, canoes, as well as minor repair on fiberglass kayaks, surf skis, wave skis, and canoes. Rigging included installation of rudder assemblies, skegs, gear straps, hatches and other accessories including custom installations. Repair included welding and patching cracks and holes in kayaks ({new} warranty and {used} non warranty) and accessories, including refurbishing, repair and refinish of canoe and kayak paddles. Inventory control of kayak accessories and parts. Provide sales, service and installation of kayaks and accessories, roof racks and accessories. Provide technical assistance to customers with parts and accessories including warranty, and replacement of products. Kayak Technician / Parts Department / Sales (10/00 – 2/05: $9.00/hr) Go Bananas Kayaks, 799 Kapahulu Avenue Honolulu, Hawaii Duties included rigging and repair of polyethylene kayaks, surf skis, wave skis, canoes, as well as minor repair on fiberglass kayaks, surf skis, wave skis, and canoes. Rigging included installation of rudder assemblies, skegs, gear straps, hatches and other accessories including custom installations. Repair included welding and patching cracks and holes in kayaks ({new} warranty and {used} non warranty) and accessories, including refurbishing, repair and refinish of canoe and kayak paddles. Inventory control of kayak accessories and parts. Provide sales, service and installation of kayaks and accessories, roof racks and accessories. Provide technical assistance to customers with parts and accessories including warranty, and replacement of products. While employed I developed innovations for welding of polyethylene products (including faded and brittle polyethylene), which enabled faster and more proficient repairs, because of my innovations I have trained various people from others in the kayak industry in the welding procedures, (Kailua Sailboards, Twogood Kayaks, Windward Boats and Outboards, MWR Pearl Harbor, MWR K.M.C.A.S, various Waikiki concessionaires, and Princeville Ranch – Kauai, Ocean Kayak – CA, Spectrum Kayaks - CA). I developed innovations to accelerate the process of rudder installations, and innovations to make kayaks more water resistant to leaking. As a marine mechanic I applied techniques (I used on boats) to better rig and repair kayaks and accessories. I have assisted in the design modifications of various kayaks from various manufacturers (Ocean Kayak, Cobra Kayaks, Wilderness Systems, Spectrum Kayaks, Walden Kayaks, Clear Blue). Marine Mechanic / Parts Department (Customer Service) (7/96 – 2/98: $9.00/hr) Pacific Ocean Producers, 965 N. Nimitz Hwy. Honolulu, Hawaii Duties included merchandising marine parts and accessories. Assisting customers with sales and service of marine parts and accessories at the register. Reorganizing the Parts Department, inventory control, parts and equipment orders. Assist warehouse with unloading containers of merchandise, shipping and receiving of parts and accessories (including HAZMAT). Provide technical assistance to customers with parts and accessories including warranty, and replacement of products (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. Professional Experience (continued)

Locksmith (6/92 – 10/96: $9.00/hr)

Salz Lock and Safe, 3427 Waialae Avenue Honolulu, Hawaii Duties included sales and service (including lockouts) of locks, safes and accessories. Provide installations of locks, safes, and accessories in residential and commercial environments. Provide rekeying of locks for residential, commercial and automotive situations. While in the shop, clerical duties including typing (including billing and writing proposals), filing, and computer programming, and scheduling and dispatching other locksmith for upcoming events.

On Site work at (secured Government) sites:

Civil Defense – Diamond Head Crater

Pearl Harbor Naval Station – Honolulu

Hickam Air Force Base – Honolulu

U.S. Coast Guard - Honolulu

K.M.C.A.S. – Kaneohe

Schofield Barracks – Wahiawa

Barbers Point Naval Station – Ewa Beach

Lualuale Naval Magazine – Nanakuli

Helemanu Reservation – Whitmore Village

Driver (6/92 – 10/92: $5.00/hr)

Ilima Tours and Transportation, 289 Mokumoa St.. Honolulu, Hawaii Duties included transportation of passengers to and from Honolulu International Airport and Hotels Maintenance (2/92 – 4/92: $5.00/hr)

Alii Golf Shops, 404 Kapahulu Avenue, Honolulu, Hawaii Duties included maintenance, and service of golf carts and golf ball retrieval. Marine Mechanic (5/91 – 9/92: $8.00/hr)

Windward Boats and Outboards, 46 Hoolai St, Kailua, Hawaii Duties included warehouse reorganization, (including filing typing, data entry, customer control, inventory control, parts and equipment orders, shipping and receiving of parts and accessories including, (including HAZMAT). Assist with merchandising marine parts and accessories. Assisting customers with sales and service of marine parts and accessories at the register. Reorganizing the Parts Department, inventory control, parts and equipment orders. Assist warehouse with unloading containers of merchandise, shipping and receiving of parts and accessories (including HAZMAT). Provide technical assistance to customers with parts and accessories including warranty, and replacement of products (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. Provide new and used engine, boat and trailer preparation. General maintenance on customers engines (gas and diesel), boats and other accessories, (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. While employed I trained new employees with warehouse procedures; shipping & receiving, delivery, inventory control, service writing

(clerical). Also Obtained “Restricted” access from DOD for delivery to Secured installments. Daily deliveries to secured sites:

Civil Defense – Diamond Head Crater

Pearl Harbor Naval Station (classified / armory) – Honolulu Hickam Air Force Base (armory / airfield)- Honolulu K.M.C.A.S. (armory / airfield)– Kaneohe

Schofield Barracks (armory / airfield / QM)– Wahiawa Barbers Point Naval Station (e.o.d. / motu /armory) – Ewa Beach Lualuale Naval Magazine (classified) – Nanakuli

Helemanu Reservation (classified) – Whitmore Village Marine Mechanic (10/90 – 5/91: $1200.00/mo)

MI Marine, 24 Sand Island Access Road, Honolulu, Hawaii Duties included sales and service of marine engines, boats and accessories. Provide new and used engine, boat and trailer preparation. Provide general maintenance on customer’s engines (gas and diesel), boats and other accessories, (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. Assist with shipping and receiving parts and equipment orders, delivery of parts and accessories. Professional Experience (continued)

Marine Mechanic (10/89 – 10/90: $1000.00/mo)

Pier 18 Marine Service, 2011 Kalani St., Honolulu, Hawaii Duties included sales and service of marine engines, boats and accessories. Provide new and used engine, boat and trailer preparation. Provide general maintenance on customer’s engines (gas and diesel), boats and other accessories, (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. Shipping and receiving parts and equipment orders, delivery of parts and accessories. Also Obtained “Restricted” access from DOD for delivery to Secured installments.

Weekly deliveries to secured sites:

Civil Defense – Diamond Head Crater

Pearl Harbor Naval Station (classified / armory) – Honolulu Hickam Air Force Base (armory / airfield)- Honolulu K.M.C.A.S. (armory / airfield)– Kaneohe

Schofield Barracks (armory / airfield / QM)– Wahiawa Barbers Point Naval Station (e.o.d. / motu /armory) – Ewa Beach Lualuale Naval Magazine (classified) – Nanakuli

Helemanu Reservation (classified) – Whitmore Village Marine Mechanic / Warehouse (2/87 – 10/89: $9.00/hr) Servco Inc. (Servco Marine / McWayne Marine), 1505 Ala Moana Blvd., Honolulu, Hawaii Duties included warehouse management (temporary position) and reorganization, (including filing typing, data entry, customer control, inventory control, parts and equipment orders, shipping and receiving of parts and accessories including, (including HAZMAT). Assist with merchandising marine parts and accessories. Assisting customers with sales and service of marine parts and accessories at the register. Reorganizing the Parts Department, inventory control, parts and equipment orders. Provide technical assistance and general maintenance on customers’ engines (gas and diesel), boats and other accessories, (hydraulic systems, fresh and salt water pump systems, steering systems, electrical systems, fuel systems) as well as fiberglass repair and metal fabrication. While employed I trained new employees with warehouse procedures; shipping & receiving, delivery, inventory control, service writing

(clerical). Also Obtained “Restricted” access from DOD for delivery to Secured installments. Daily deliveries to secured sites:

Civil Defense – Diamond Head Crater

Pearl Harbor Naval Station (classified / armory) – Honolulu Hickam Air Force Base (armory / airfield)- Honolulu K.M.C.A.S. (armory / airfield)– Kaneohe

Schofield Barracks (armory / airfield / QM)– Wahiawa Barbers Point Naval Station (e.o.d. / motu /armory) – Ewa Beach Lualuale Naval Magazine (classified) – Nanakuli

Helemanu Reservation (classified) – Whitmore Village Customer Service / Sales (6/85 – 6/86: $800./mo)

The Armory / Oahu School of Diving, 1021 Kaheka St, Honolulu, Hawaii Duties included warehouse reorganization, (including filing typing, data entry, customer control, inventory control, parts and equipment orders, shipping and receiving of parts and accessories including, (including HAZMAT). Reorganizing the Parts Department, inventory control, parts and equipment orders. Assist with merchandising sporting goods parts and accessories. Assisting customers with retail and wholesale and service of sporting goods parts and accessories at the register. Provide technical assistance to customers with parts and accessories including warranty, and replacement of products. Provide assistance with diving and scuba equipment. Provide transfer, registration and ownership of new and used firearms at Honolulu Police Department. Also Obtained “Restricted” access from DOD for delivery to Secured installments.

Warehouse deliveries to secured areas:

Civil Defense – Diamond Head Crater

Pearl Harbor Naval Station (classified / armory) – Honolulu Hickam Air Force Base (armory / airfield)- Honolulu K.M.C.A.S. (armory / airfield)– Kaneohe

Schofield Barracks (armory / airfield / QM)– Wahiawa Barbers Point Naval Station (e.o.d. / motu /armory) – Ewa Beach Lualuale Naval Magazine (classified) – Nanakuli

Helemanu Reservation (classified) – Whitmore Village Professional Experience (continued)

Customer Service / Sales (6/84 – 6/86: $5.00/hr)

Security Equipment Corp., 800 South Beretania St, Honolulu, Hawaii Duties included warehouse reorganization, (including filing typing, data entry, customer control, inventory control, parts and equipment orders, shipping and receiving of parts and accessories including, (including HAZMAT). Assist with merchandising sporting goods parts and accessories. Assisting customers with retail and wholesale and service of sporting goods parts and accessories at the register. Reorganizing the Parts Department, inventory control, parts and equipment orders. Assist warehouse with unloading containers of merchandise, shipping and receiving of parts and accessories (including HAZMAT). Provide technical assistance to customers with parts and accessories including warranty, and replacement of products. Provide transfer, registration and ownership of new and used firearms at Honolulu Police Department.

Grip / Gaff (6/84 – 6/85: $5.00/hr)

Quenzer, Driscoll and Dawson, 816 Queen St, Honolulu, Hawaii Duties included maintenance of camera, lighting and staging equipment, site preparation. Provide utility transportation, video editing and pre and postproduction assistance. Assisted in location scouting, and general assistance with set and stage, cast and crews. Productions:

Hertz Car Rentals

Avis Car Rentals and Sales

Ward Centre

Aloha Airlines

CA based productions companies, of full length features, titles; unknown



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