**** ********* ******, *********** **, ***** 850-***-**** actsij@r.postjobfree.com

Erica Franklin

Financial Processing Agent/ Health Care Specialist/Data Analyst

Dynamic, Results-Oriented, and Team-Spirited

Overview: More than four years of professional medical assisting and office management experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement. I have excellent people skills. I work well by myself or in a team. Demonstrated achiever with exceptional knowledge of Medical Assisting guidelines, procedures and HIPAA regulations.

I learn new concepts quickly, work well under pressure, and communicate ideas clearly and effectively. I acquire extensive computer training, including knowledge of multiple networking environments and business software packages.

Also, I can type 55wpm without error. I have 6 years’ experience with computers. I have experience with PowerPoint, Microsoft, Excel programs, Medisoft, Brightree, SoftAid, AS400, Lexus Nexus, MediTouch and Achieve.

Experience

July 2014- Present

CJIS GROUP

Crawfordville, Florida

Research Analyst

Interpret data, formulate reports and make recommendations

Perform valid and reliable SWOT analysis

Answer multi-line phone, operate fax and copy machine

Remain fully informed on market trends, other parties researches and implement best practices

Analyze budgets, strategic plans, comprehensive financial reports, and Council meeting/agenda documents

August 2013- December 2014

Bealls Outlet

Tallahassee, Florida

November 2015- Present Supervisor

Perform opening procedures

Respond to customers’ complaints and resolve their issues

Manage inventory, prepare for annual inventory

Complete bank deposits

Supervise and train employees/ Maintain knowledge of store inventory and sales activities

January 2015-Present

Mary Kay, Inc.

Tallahassee, FL

Independent Mary Kay Consultant

Host events for customers; bridal showers, parties, etc.

Order products monthly for delivery

Attend weekly meetings to enhance production

Process paperwork for complete orders and manage inventory

May 2010- February 2013

Home Respiratory Solutions

Crawfordville, Florida

Assistant Manager/Medical Biller

Conduct daily employee meetings regarding patients and company issues

Conduct all billing for location

Maintain patient spreadsheets and profit spreadsheets

Train all new medical billers in our district

Utilize PC to enter and retrieve patient data

Education

April 2012- November 2015

Ashford University

Cinton, Iowa

Master’s Degree in Business

Minor Health Care Administration

References

References are available on request.

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