LISA (GORMAN) RUIZ, PHR

Houston, TX actolf@r.postjobfree.com 713-***-****

GLOBAL HUMAN RESOURCES LEADER

HR Strategy Development & Execution Project Management Talent Management Global HR leader leveraging a wealth of experience successfully developing and delivering HR solutions across complex organizations. A mission-driven HR business partner with proven effectiveness in building HR departments from the ground up by developing and executing on an HR strategy effectively aligned with organizational business objectives. Brings the knowledge and enthusiasm to drive initiatives in talent and performance management, employee relations, training and coaching, compliance, and compensation and benefits administration. Areas of expertise include:

Human Resources Development & Restructuring Talent Development/Succession Planning

Strategic Planning & Innovative Leadership Total Rewards, Compensation & Benefits Administration

Leadership/Management Training Performance Management & Employee Engagement

Pre-, Active- & Post-Employment Operations Change Management & Process Improvements KEY DIFFERENTIATORS

Experience developing and implementing full service corporate HR organizations from scratch; thrives on tackling new challenges while working collaboratively with all levels of the organization

An influencer, thought leader and change agent who applies HR expertise to complex business issues and develops innovative solutions

Shaped and managed comprehensive talent acquisition, total rewards, and compensation strategies to attract, motivate, retain talent, achieve operational excellence, and profit objectives

Developed and managed HR strategies to facilitate change management and support the rapid growth of a company that tripled in size its first year of operation PROFESSIONAL OVERVIEW

Chem Rock Technologies, LLC, Houston, TX (Company went out of business) August 2015 – present HR Director

Established the HR department for a start-up oilfield services company in the infancy stage. Provided the full realm of human resources support to Chem Rock Technologies and its parent company, Enersciences Holdings, LLC (120 employees).

Select Achievements:

Created an onboarding and hiring process to streamline the hiring activities throughout all company locations

(Houston, Austin, Midland, and Lafayette).

Spearheaded the reclassification efforts of field personnel (from exempt to non-exempt classifications). This included determination of which positions would be reclassified and total liability, creating a business case and obtaining executive management buy-in, and coordinating all communication efforts with management and affected personnel.

Identified, eliminated and reduced overall HR expenses to the company by introducing and coordinating the following efforts: PEO conversion, benefit design changes and elimination of underutilized benefits, reduction in force evaluations, and 401k analysis and plan recommendations.

Played a pivotal role in maneuvering through sensitive bankruptcy proceedings and due diligence efforts. Global Geophysical Services, Houston, TX September 2014 – August 2015 Director, Human Resources

Direct global human resources operations for a company providing innovative geoscience solutions to the international oil and gas industry. Provide leadership and direction for the ongoing development and implementation of policies, processes, and systems to build the HR infrastructure necessary to support a high-growth organization. Deliver effective HR solutions aligned with the company’s strategic objectives, encompassing performance management, pre-, active- and Lisa (Gorman) Ruiz, PHR

actolf@r.postjobfree.com 713-***-**** Page 2 of 4 post-employment, and talent management initiatives impacting up to 850-1,200 employees globally. Lead and mentor a team of seven HR professionals in Colombia, Brazil, Dubai, Canada and the United States. Promoted to Director from Senior HR Generalist within only six months.

Select Achievements:

Effectively partnered with the executive leadership to resolve workplace grievances and address HR challenges within the organization. Established and cultivated high-trust partnerships at all levels in the organization.

Drove transformational change within the HR organization to revitalize and transition it into a center of excellence. Increased the profile and visibility of the global HR organization as a strategic business partner; streamlined communications across all global HR operations (US, Canada, Latin America, UAE).

Spearheaded the Global Export Control and Sanctions Compliance Program for the HR team on an international level.

Designed a world-class talent management strategy to increase organizational effectiveness and productivity by introducing improved processes aimed at attracting, developing, and retaining talent.

Built the business case for and received stakeholder buy-in to introduce a formal performance review process and lead the reclassification efforts of certain employee positions (from exempt to non-exempt).

Managed pre-employment process improvements to ensure tools and resources to create a positive new hire experience; developed and implemented a global background screening process, facilitated new onboarding procedures, and defined termination processes.

Revised and led the implementation of a comprehensive recruiting strategy to attract a diverse workforce and meet critical corporate hiring needs. Developed and formalized a new hiring process.

Oversaw planning for a variety of special morale-boosting company events from concept to execution. Personal Sabbatical, Houston, TX May 2014 – September 2014 Maternity Leave

WhiteFence, Inc. (www.whitefence.com) [Acquired by Allconnect, Inc.], Houston, TX January 2007 – April 2014 Senior Director, Human Resources (September 2010 – April 2014) Provided the full spectrum of human resources leadership and support across employee relations, benefits administration, recruiting, staffing, and training for 150 employees. Delivered presentations and interacted with the Board of Directors as a senior management team member. Select Achievements:

Oversaw total rewards, payroll, and benefits administration/compliance. Developed and implemented strategies to position total compensation practices and programs to attract and retain talent and support business needs. Addressed benefits, employee training and development, incentives, rewards, work/life balance, etc.

Revamped the entire talent acquisition process to focus on effectively sourcing and attracting premier candidates to enhance organizational capabilities and drive innovation across all corporate functions.

Identified high potential talent/emerging leaders; developed leadership training programs to strengthen leadership competencies, recognize/reward excellence, and prepare emerging leaders for more significant responsibilities.

Improved employee engagement by developing and introducing the first variable compensation plan.

Introduced an incentivized Wellness initiative that educated the organization on health & wellness topics, contributed towards controlling employer healthcare costs, and helped create a more positive, healthy workplace.

Fostered a culture of collaboration, hard work, entrepreneurialism, and fun.

Provided leadership coaching for senior level executives and managers on effective employee communications, HR/legal compliance, and total rewards.

Director, Human Resources (January 2007 – September 2010) Established and grew WhiteFence’s first HR department into a well-respected function strategically aligned with business objectives. Oversaw benefits/compensation, employee relations, acquisition communication/coordination, executive coaching, succession planning, organizational design, performance management, pre-employment operations, and new hire on-boarding. Managed effective benefit selection, renewal, negotiations, and administration; on-boarded new 401k providers. Spearheaded corporate compliance with state and federal regulations governing all HR policies and procedures. Select Achievements:

Provided HR expertise and perspective on a number executive decisions including corporate acquisitions, people initiatives, RIF’s, and organizational design. Built strong relations and a positive rapport enterprise-wide.

Developed a highly effective recruiting strategy, including a university relations, on-campus recruiting team to attract emerging talent. Created a new hire orientation and termination process.

Led the implementation and conversion to a new payroll software, coordinated workers compensation, short- term/long-term disability, FMLA, and PTO.

Provided guidance and coaching for business leaders; developed and implemented leadership training programs which resulted in a decrease in employee relations issues and fostered improved organizational performance. RMI Physician Services, Houston, TX October 2003 – January 2007 Human Resources Manager

Established and built the human resources function for a company providing medical billing and physician practice management services. Trained and coached managers and executives on effective leadership behaviors and skills, delivered presentations on various topics including performance management, employee engagement, talent acquisition, talent retention and disciplinary actions.

Select Achievements:

Created the first company handbook; establish, implement and enforce company policies.

Developed and implemented a formal performance evaluation process and created customized departmental evaluation forms to drive standardization throughout the company.

Improved the efficiency and effectiveness of the hiring process; led talent acquisition for exempt and nonexempt positions; conducted interviewing, screening and background/reference checks for all candidates.

Conducted a comprehensive review of the organizational/ workforce structure; provided actionable insights and recommendations to improve productivity.

Administered company benefits, 401k, 125 plan, Unemployment, and Workers Compensation. Analyzed existing benefit plans, coordinated and managed annual enrollment and benefit renewals.

Managed Employee Relations; provided progressive HR support to employees, managers and the executive leadership team regarding investigations, promotions/placement, counseling, conflict resolution, career development, etc.

Developed a formalized compensation structure through analytical review of entire organization.

Created an employee survey to measure employee morale and engagement.

Oversaw all new hire orientations, exit interviews/terminations and integrations from corporate acquisitions. INSERVE Corporation (PEO), Bellevue, WA June 2001 – October 2003 Human Resources Coordinator/HRIS Specialist

Provided HR expertise for a Professional Employer Organization (PEO) delivering outsourced human resources solutions for business customers. Developed and implemented comprehensive human resources policies to enable clients to focus on operating and growing their core business.

Select Achievements:

Established and cultivated positive relationships with employees, senior management, and C-level executives.

Managed the entire payroll function for several companies.

Administered the employee benefit plans, policies and practices for clients; oversaw COBRA, 401k, Flex Plan, L&I and unemployment claims.

Maintained and updated all employee information and create reports using Darwin Software.

Coordinated and conducted new employee orientations.

Developed, implemented and executed internal process; created a comprehensive procedural manual for training. EDUCATION & PROFESSIONAL DEVELOPMENT

BA, Business Administration, Human Resources & Management concentration Psychology, Minor

WASHINGTON STATE UNIVERSITY

Lisa (Gorman) Ruiz, PHR

actolf@r.postjobfree.com 713-***-**** Page 4 of 4 Professional in Human Resources (PHR)

HUMAN RESOURCES CERTIFICATION INSTITUTE

Property & Casualty (General Lines Agent)

TEXAS DEPARTMENT OF INSURANCE

TECHNICAL SKILLS

Microsoft Office Darwin CostPoint ADP- Payroll/HRB Paychex Alliance-Millennium Paylocity- Web Time/Pay

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