Michael B. Tolliver

859-***-****

actoj3@r.postjobfree.com

Summary

My experience and dedication working with conventional as well as automotive customers will be an asset to a company. Being well versed in Continious Improvement Activities, PPAP procedures, Capability Studies, and APQP documentation with companies such as GM, Nissan, Toyota, Mitsubishi, Honda, Ford, Chrysler and GE allows me to hit the ground running. Being a people person helps maintain a good working relationship with all my customers and suppliers.

A track record of initiating successful corrective actions by use of 8D and following up with a 5Y, Fishbone, or a YY, establishing root-cause and permanent action. Teamwork is a vital part of everyday business. Experience in organizing and implementing Root Cause Analysis meetings, PFMEA Review Meetings, and Continuous Improvement Meetings has resulted in significant Continuous Improvement for my employer.

Excellent skills in MS Office software, various SPC software applications, computer operations and document creation/tracking have been of great value in performing in today’s Automotive Quality Engineering function.

Experience introducing, training, and maintaining operator generated charting on the floor and the training of operators and technicians on the correct operation of various metrology applications (calipers, micrometers, comparator, indicator gage fixtures) has resulted in teamwork and improved quality. A history of excelling when challenging experiences have been encountered will be an asset for future employers.

Thank you for your time and reviewing my qualifications.

Objective

To obtain a position in an environment that will challenge me to perform to the best of my ability; A

position that will require me to use my experience, expertise, and understanding of the potential benefits

that can be achieved in a team environment. I have experience working with the following OEMs: GM,

Ford, Chrysler, Kia, Mercedes, Honda, Nissan, Volkswagen, Freightliner, GE, Electrolux, First Solar,

AT&T, Charter Cable, and various D.O.T.s.

Employment History

AGC (Automotive)

Winchester, KY

September 2014 – present

Plant Manager

Reduction Gears – Metal machining, Nylon machining

Mazda, Nissan, Toyota

Plant start-up

Set-up machines and processes

Hired and trained employees.

Set-up QMS system.

Set-up PPAPs for all part numbers

Continual improvement activities with suppliers implementing PDCA and Lean Principles.

SaarGummi Group (Automotive) Reason for leaving: management change

Pulaski, TN

April 2012 –Sept.20 14

Quality Manager /Product Safety/Environmental Manager

VW, Mercedes, Freightliner where the primary customers

Managed the Quality System.

Attained VDA 6.3 certification taking the company from a low 70% score to a high B rating 87% through Volkswagen. Scored a 93% on VDA 6.3 audit with Mercedes.

Designed corrective and preventive action for all automotive CCNs.

Facilitated Green Belt activity team project with suppliers.

Established and maintained a supplier audit program to VDA and TS 16949 standards.

Travelled to customer locations around the world to address issues.

Attained TS-16949 certification and maintained ISO 14001 Certification.

Facilitated customer relationship with open CCNs not closed from 2011.

All corrective actions are closed with all customers.

Audit of three Quality Systems

§Control Plan Audit

§Materials Audit

§Production Audit

Customer PPM rating from 29000 to 81.

Customer supplier rating from a low 70% to a 96%.

Designed and trained Quality Engineers on SPC, process Control Plan, Process Flow, and various level 2 & 3 documents.

Worked on various launch activities with all customers.

Constant continual improvement activities with suppliers, internal, and customer relations.

TruSeal Technologies (Solar) Reason for leaving: Plant shutdown

Barberville, KY

May 2011 –April 2012

Quality Manager

TruSeal Technologies was a rubber and plastic extrusion manufacturing company. First Solar was our primary customer. As a Quality Manager my responsibilities included but were not limited to:

Managed the Quality System on the Solar product system.

Coordinated with the solar customers to ensure quality product.

Designed corrective and preventive action for all solar NCPs with the team.

Facilitated Green Belt activity team.

Participated in 6-Sigma Team Activities and Safety Team Activities.

Travelled to customer locations around the world to address NCPs.

Audited sister facilities for Quality System performance and UL certification.

Facilitated customer audit of three Quality Systems

§Control Plan Audit

§Materials Audit

§Production Audit

Designed and trained the process Control Plan, Process Flow, and various level 3 documents.

Worked with R&D activities.

Dura Line (HDPE Pipe and Conduit) Reason for leaving: Recruited by TruSeal Technologies

Middlesboro, KY

April ’06 – May ’11

Quality Manager

Dura Line is a global developer and manufacturer of high-density polyethylene, or HDPE, protective pipe and conduit solutions, with manufacturing facilities on four continents and sales into six continents. Our proprietary products and services are used in new infrastructure installation and replacement applications for a variety of high growth global end markets, including: AT&T, Charter, DOTs, as primary customers. As a Quality Manager my responsibilities included but were not limited to:

Organized and managed a productive team environment within the Quality Department.

Organized and managed a safety team to reduce accidents on the plant floor.

Organized and managed an EPA and OSHA program that met all requirements (State and Fed.)

Helped reduce the customer complaints from our customers.

Helped develop, organize, and train the Quality Department in Utah and South Carolina.

Trained two Quality Managers, and helped develop an ISO system in 3 plants.

Helped to maintain ISO Certification in 3 plants and the corporate office.

Design and develop a quality system.

Developed and delivered presentations in front of customers, other plant managers, and our parent company, Audax.

Developed and delivered a robust training program with HR’s guidance

Jones Plastic and Engineering Company (custom injection Molding)

Williamsburg, KY

July 2005 – Feb. 2006

Quality Manager

Jones Plastic and Engineering Company is a custom injection molder. They offer complete art-to-part capabilities to our customers through our Product Design Center. Our domestic and off-shore tooling partners provide support to our facilities located in both the USA and Mexico plastic injection molding. Electrolux, GE, M-Tek were our primary customers. As a Quality Manager my responsibilities included but were not limited to:

Organize a productive team environment within the Quality Department (ISO 9001)

Coordinate cooperative grouping interdepartmental to achieve Quality improvements

Design and develop a quality system

Extensive experience with Supplier Quality and Customer Relations

Quality Supervision

Organized and Implemented successful Containment to Customer Requirements

M-TEK Inc.(Automotive)

Manchester, TN

Mar. ’04 – July ‘05

Corporate Quality Engineer

M-Tek manufactures a wide range of automotive parts for several North American assembly plants that include door trim panels, rear shelf, trunk trim, dash insulators and plastic injection trim. Nissan, Honda were our primary customers. As a Corporate Quality Manager my responsibilities included but were not limited to:

Senior Quality Engineer with the X-61-B Project (Nissan) (ISO9001)

Project Quality Engineer with both L42A and X61B Projects (Nissan)

PPAP Coordinator for all Nissan Projects

Extensive experience with Supplier Quality and Customer Relations

Quality Supervision

Organized and Implemented successful Containment to Customer Requirements

Supplier Development

S.W.A.T. Team ( a continuous improvement team established by Nissan to improve Bakido and Chocko rates internally and at the supplier base.)

Successfully worked with Japanese and American Customers

Internal Training

Plastic injection molding and headliner molding and assembly

Innatech (Automotive) Reason for leaving: Layoff

Richmond, IN

Aug. 2002 - Sept. 2003

Quality Engineer

Innatech engages in the multi-shot and in-mold assembly injection molding business. It specializes in insert molding, multi shot, in-mold assembly, assemblies, and tooling technologies. Production of automotive interiors, instrument panels, handles and armrests, gap hiders and seat shields, and glove boxes. The company serves automotive, packaging and closures, office furniture, appliances and household goods, and juvenile products industries. GM was our primary customer. As Quality Engineer my responsibilities included but were not limited to:

Quality Engineer for two plants

On-site and off-site customer collaboration (GM, Ford, Chrysler)

SPC, APQP, GP-12 Implementation

New Project Implementation (Automotive and Conventional)

Plastic injection molding and extrusion molding operations

Supervision

8D Implementation and Conclusion

ASC Exterior Technologies (Automotive) Reason for leaving: Was recruited by Innatech

Beaver Creek, KY

Dec. 1999 - Aug. 2002

Quality Engineer

Injection molding & extrusion of automotive exterior trim packages and aftermarket heavy truck parts. GM, Ford, Chrysler were our primary customers. As Quality Engineer my responsibilities included but were not limited to:

SPC Coordination

PPAP Coordination

Customer relations

Non-conforming material Coordination

Process sheets

Packaging Specs

Gauging parts

SPC analysis

D.O.E.’s

Problem Solving Activities (Fishbone, 5Y, YY, etc..)

APQP documentation (PFMEA, Control Plan, Process flow)

QS-9000

Write Departmental Procedures

Education

Cumberland College

Williamsburg, KY

Aug. 1994 – Jan. 1999

Bachelors of Science in Education (K-9) with a double minors in Social Studies and Geography

Relevant Training and Certifications

Green Belt training

Advanced SPC

Basic SPC

PSO

PPAP

Plastic Injection

Calibration with Repeatability and Reproducibility

Supplemental Information

Experience

Cumberland River Comprehensive Care

Corbin, KY

Jan. 1999 – Aug. 1999

Developmental Interventionist

Military

Dec 1988 - Dec 1992

Interior Communication Electrician Third Class Submarine Service

END OF TERM HONORABLE DISCHARGE

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