Sales Management
Resume:
PERSONAL INFORMATION
Danish Sultan
H # ***, Street # 1, New Killi Bengulzai,Sariab Raod Quetta, Balochistan Pakistan.
P.O Box # 589, GPO Quetta, Balochistan Pakistan.
+92-324-******* / +92-333-******* / +92-314-*******
actnak@r.postjobfree.com
danishsultan (skype)
Gender Male Age 28 Years Nationality Pakistan
WORK EXPERIENCE
04 April 2011 to 06 March 2012
Wide Area Network Administrator (for Broadband Enterprise)
Functioned as WAN Engineer, managing, updating and installing new connections and maintaining records.
Ensuring Business Growth.
Ensuring continuous user growth.
Managing Staff for resolving of issues and ensuring customer satisfaction.
Visiting areas for business expansion plans.
Analysing transmission and connectivity problems to ensure high quality Internet access and rapid response.
Keeping record of total network users and updating monthly customer usage.
Troubleshooting networking issues and resolving technical challenges both on the phone, and in person.
Updating Systems as per requirements.
Combine Broadband Enterprises
Add: F10, Railway Housing Society, Jaint Road, Quetta
04 June 2010 to 07 Jan 2011
Technology Support Engineer / Regional Technology Leader (Worked in Habib Bank ltd Regional Headquarter Quetta, on behalf of THK Solutions)
Technology, service and management functions included:
Supervising field staff working in remote areas and city branches.
Management of field staff travel, reconciliation of expenses and their back-up support while in the field.
Managed Monthly Progress Reporting (MPR) of related IT and applications issues.
Supervised the Help Desk and managed progress reporting and transmission through a secure and proper channel.
Responsible for ensuring regular and timely transmission of data from branches to Habib Bank’s Head Office in Karachi.
Outsourced from THK in the SIMEX Department of Habib Bank Limited, to maintain the banking systems (SIMEX, Bank Compliance and IBTS-B) of 17 Branches in the Quetta Region.
Compliance and IBTS-B) of 17 Branches in the Quetta Region.
Installed, configured and maintained the bank’s compliance systems and banking software by analysing, installing, configuring and troubleshooting networks and databases for all branches.
Providing a telephone help desk service for software questions.
Managing VPN’s and Outlook servers for receiving emails
THK Solutions
Add: HBL Regional HQ, Gulistan Road Quetta.
01 July 2006 to 23 May 2007
Manager Ufone Franchise
Built a strong, committed team that consistently performed well.
Repeatedly achieved top monthly franchise performance for customer care and data entry in Ufone’s Southern Region.
Managing monthly budget.
Met or exceeded management performance and sales targets.
Ensuring well trained franchise staff.
Analysis of reports & feedback.
Coordination with sales department for smooth business results.
Ensuring Business growth by achieving targets in MNP, U-topup, Sim sale and scratch card sales.
Ufone Franchise (Jamali Communication)
Add: Shop # 10, Jamali Communication, Regal Plaza, Quetta
02 Jan 2006 to 30 June 2006
Backup Supervisor (in Ufone Franchise)
Maintained daily records and communicated key results to senior management in a timely fashion.
Established strong, professional working relationships with other departments.
Ensured franchise maintained a good reputation through my strong customer service focus for pre and post paid-sales support.
Introduced independent back-up protocols to minimize the risk of data loss.
Dealing Sales Staff and maintaining sales records.
To ensure smooth issuance of stocks such as Sims, U-topup, Scratch cards, for the franchise.
Built the capacity of other staff through formal training sessions and mentoring.
Ufone Franchise (Jamali Communication)
Add: Shop # 10, Jamali Communication, Regal Plaza, Quetta
03 August 2005 to 31 Dec 2005
Customer Care Executive (in Ufone Franchise)
Performed well in an entry level role related to customer care and guidance for pre/post pay connections and sales, as well as associated front desk activities.
Guiding Customers according to their issues if they were not solved by our office.
Handling and keeping the record of activities performed.
Ufone Franchise (Jamali Communication)
Add: Shop # 10, Jamali Communication, Regal Plaza, Quetta
EDUCATION AND TRAINING
Graduation
01st April, 2012 – 22nd October, 2014
Percentage 68.75%
CGPA 2.7/4.0
Masters in Computer Sciences (MCS)
16 Years of Education
University Institute of Information Technology (UIIT), University of Arid Agriculture, Rawalpindi.
Final Graduate Project
Private Cloud Deployment Using Eucalyptus
(Creating Images, Snapshots, Volumes, Launching Instances, Allocating Space to Instance, Auto-Scaling groups)
Web development
Avanced level of work on html, php, javascript both on static and dynamic websites.
C++, Java, C#, PHP, WordPress, CSS, HTML.
Good level of working with database connectivity of MS Access, SqlServer.
Sql Server
Good level of working on MS SQL.
Bachelors
Spring 2008 – Spring 2010
Percentage 65 %
Bachelors of Arts (BA)
Allama Iqbal Open University
14 Years of Education
Education, English, Islamiat.
Intermediate
2007 – 2008
Percentage 50 %
Intermediate in Computer Sciences (ICS)
12 Years of Education
Computer, Physics, English.
Matriculation
2003 – 2004
Percentage 63 %
Secondary School Certificate
10 Years of Education
Physics, Mathematics, Biology
PERSONAL SKILLS
Mother tongue(s)
Balochi
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken
English
Excellent
Excellent
Excellent
Excellent
Urdu
Excellent
Excellent
Excellent
Excellent
Pashto
Good
Nil
Fair
Nil
Communication skills
Strong orientation to client needs with outstanding oral communication skills.
Organisational / managerial skills
Good management skills and record maintenance.
Solid report writing and presentation skills.
Improvement of sales & business Expansion.
Coordinate with other stakeholders for good business results.
Management of Staff.
Achieving Targets in time.
Arranging Trainings.
Results-based supervision of field staff assigned to remote areas.
Job-related skills
Enthusiastically meets sales targets and has managed a team of six people in a fast-paced, dynamic environment.
Honest and experienced in banking and financial management - responsible for reporting, cash handling and banking.
Computer skills
Highly developed skills in Windows (XP, Vista, 7, 8, Linux ‘CentOS’) and MS Office (MS Word, Ms Excel, MS Access, SQL Server, MS Power Point and MS Outlook/Outlook Express).
Capably solves technical related computer issues in tough and challenging environment.
Good Experience in Working with VM Ware workstation.
Understands the need for and ensures compliance with daily, weekly and monthly reporting/record keeping from diverse and remote offices.
Experienced in delivering solutions for Telecom and Banking Systems, Networks (LAN, WAN [on fibre optics] and VPN) and Databases.
Superior computer skills – hardware and software installation, networking, troubleshooting and help-desk.
Quick learner – rapidly acquiring advanced knowledge of Ufone’s proprietary software (Camel IR, Postpay IR, MIB’s and MNP) and banking software for Habib Bank (SIMEX, IBTS-B, Compliance).
Driving licence
National Driving Licence for Light Transport Vehicle (LTV)
ADDITIONAL INFORMATION
Projects
Private Cloud Deployment Using Eucalyptus Project Along with Documentation Submitted to University for Graduation. (Creating Images, Snapshots, Volumes, Launching Instances, Allocating Space to Instance, Auto-Scaling groups)
Student Management System (project completed using html, php, ajax and javascript Dynamic Website).
Project completed: Student Management System using php, html, javascript, ajax, css.
Sample projects,
www.silmhosting.com
www.expertsvision.org
2014 and 2015
Conferences
Aids Conference (World Aids Day) Organized by Balochistan Aids Controll Programme
1st December 2006
Seminars
One Day workshop on Business Intelligence and Data Warehouse.
Different Techniques for Data Warehousing, as Data is one of the most important part of any organization, and how to store it in cost efficient manner.
09 Jan, 2013
Honours and awards
Awarded for Spelling competition Spellethon organized by WWF
Awarded for winning Intercollege Cricket Tournment
Awarded for winning football tournament in High School match.
Year 2000
03rd July 2003
24th October 2003
Certifications
Microsoft Digital Literacy – IT basics, Internet and Productivity programme by ALISON INTERNATIONL
Diploma in Information Technology and Networking by Network Computer Welfare Society (1 Year Prog)
23RD Dec 2010
Jun 2007-May 2008
References
Daniel Shakeel
Christopher John Wardle
Babrak Khan
Professor Arid Agriculture University
actnak@r.postjobfree.com
(092) 033*-*******
Fundraiser at GEM Foundation
actnak@r.postjobfree.com
CEO, Combined Broadband Enterprises
actnak@r.postjobfree.com
(092-****-*** 6900
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