Vernon Wong
Mililani, HI ***89
808-***-****, actlmt@r.postjobfree.com
Computer Network Technologist
Computer Science Corporation
Schofield Barracks/Hawaii
• Provide maintenance and supply support for the Initial Home Station
Instrumentation Training System (HITS) for Schofield Barracks.
• Responsible for the operations, maintenance and supply support of HITS which is
composed of a Transportable Relay Radio, Data Communications Network Controller
antennas and mast assemblies, Satellite communications arrays, Interface and Data
servers.
• Required to go into various field environments and weather conditions to set up and
take down equipment, repair and replace equipment and fuel generators.
• Assemble and disassemble antennas, set up and stow Satellite communication
equipment, Exercise Control components and other equipment associated with HITS
that is in support of exercises.
• Maintain contractually required inventories and audit records and update in Maximo.
• Possess a current Secret government security clearance.
07/2005 – 07/2012
Network Operations Technician
MobiPCS
Honolulu/Hawaii
• Perform daily switch routines which include, system status check, alarm monitoring
and fault isolation.
• Maintaining the Nortel CDMA Packet-MSC switch and all components, i.e. RNC, BSC,
MGW, CBRS, SBS, CSVS and Optera DACS.
• Troubleshooting and repair of Nortel Packet-MSC switch from minor problem's to
complete outages.
• Responsible for commissioning and new turn ups of cell sites on Oahu and the
Outer-Islands.
• Responsible for the testing and commissioning of DS1’s, DS3’s and OC3’s.
• Responsible for troubleshooting and repairing all cell site issues.
• Work with Ericsson Patch Group to install patches for the Packet-MSC.
• Work with Ericsson Technical Assistance Group on technical problems and outages.
• Work with Hawaiian Telcom and/or Time Warner to troubleshoot and isolate DS1,
DS3 and OC3 outages.
• Rotate on-call duties with technical staff.
• Work with customer care, IT department and other NOC’s to resolve any switch or
network issues.
01/2002 – 07/2005
Telecommunications Engineer/Analyst
BAE Systems
Honolulu/Hawaii
• Responsible for performing telecommunications analysis and control of the Hawaii
Information Transfer System (HITS) in the Network Management Center.
• Responding to system alarms generated by Element Management System (EMS) and
taking corrective actions to restore integrity and functions of the Network
Management System.
• Perform fault management of the Advanced Defense Integrated management
Support Subsystem (ADIMSS) Network.
11/1998 - 8/2001
Systems Engineer
Hawaiian Wireless Inc.
Honolulu/Hawaii
• Perform daily switch routines which include, system status check, toll-ticketing,
adding voicemail features for new subscribers.
• Maintaining the Ericsson TDMA Cellular switch.
• Troubleshooting and repair of Ericsson TDMA Cellular switch from minor problem's
to complete outages.
• Implemented new software packages(ACA) and performed lifelines to test the
integrity of the recent changes.
• Work with Ericsson's Technical Assistance Center on technical problems and
outages.
• Work with Verizon and/or Time Warner to troubleshoot and isolate T-1 outages.
• Implement new data translation's or make changes when necessary.
• Rotate on-call duties with technical staff.
• Also, responsible for assisting with RF Technicians on cell site issues.
• Work with customer care and IT to resolve any switch or network issues.
8/1990 - 11/1998
Network Systems Analyst
AT&T Wireless Services(Formerly McCaw Cellular Communications Inc.
Bothell/Washington
• Provide remote fault isolation, technical surveillance and maintenance of the mobile
telephone switching system, SS7 network and other network components in AT&T's
centralized Cellular Network Center.
• Interpret and analyze technical data and report technical information to varied
audiences.
• Monitor alarms via NetExpert and respond by remote fault isolation and repair.
• Create trouble tickets via Remedy for Switch/Field technicians to respond to.
• Work as a team member with local field operations and customer service staff for
scheduled and unscheduled maintenance.
• Assist markets with North American Cellular Network and SS7 issues and outages.
• Working knowledge of Ericsson and Lucent switches.
• In February '98, I joined the newly formed Maintenance Group tasked with
providing second level support to the Network Operations Center. We were
responsible for applying ACA’s and performing lifelines remotely from the NOC.
8/1989 - 8/1990
Security Systems Analyst
McCaw Cellular Communications Inc.
Seattle/Washington
•Provide technical support to the organization responsible for McCaw's National
Centralized Security Monitoring System. Assist markets in the ongoing surveillance
and maintenance of those systems nationwide.
• Research and input data from blueprints received by new markets.
• Input employee information and encode security cards for new employees.
• Gathered information for monthly reports to the field.
• Work with Vendor and MIS to resolve any loss of communication issues.
EDUCATION
Dates Attended
School
Degree
Location
6/1986
Seattle University
Bachelor's Degree
Criminal Justice
Seattle - Washington - US
6/1981
Damien Memorial High
High School Diploma
Honolulu - Hawaii - US