Vernon Wong

**-*** ****** *****

Mililani, HI ***89

808-***-****, actlmt@r.postjobfree.com

**/**** - *******

Computer Network Technologist

Computer Science Corporation

Schofield Barracks/Hawaii

• Provide maintenance and supply support for the Initial Home Station

Instrumentation Training System (HITS) for Schofield Barracks.

• Responsible for the operations, maintenance and supply support of HITS which is

composed of a Transportable Relay Radio, Data Communications Network Controller

antennas and mast assemblies, Satellite communications arrays, Interface and Data

servers.

• Required to go into various field environments and weather conditions to set up and

take down equipment, repair and replace equipment and fuel generators.

• Assemble and disassemble antennas, set up and stow Satellite communication

equipment, Exercise Control components and other equipment associated with HITS

that is in support of exercises.

• Maintain contractually required inventories and audit records and update in Maximo.

• Possess a current Secret government security clearance.

07/2005 – 07/2012

Network Operations Technician

MobiPCS

Honolulu/Hawaii

• Perform daily switch routines which include, system status check, alarm monitoring

and fault isolation.

• Maintaining the Nortel CDMA Packet-MSC switch and all components, i.e. RNC, BSC,

MGW, CBRS, SBS, CSVS and Optera DACS.

• Troubleshooting and repair of Nortel Packet-MSC switch from minor problem's to

complete outages.

• Responsible for commissioning and new turn ups of cell sites on Oahu and the

Outer-Islands.

• Responsible for the testing and commissioning of DS1’s, DS3’s and OC3’s.

• Responsible for troubleshooting and repairing all cell site issues.

• Work with Ericsson Patch Group to install patches for the Packet-MSC.

• Work with Ericsson Technical Assistance Group on technical problems and outages.

• Work with Hawaiian Telcom and/or Time Warner to troubleshoot and isolate DS1,

DS3 and OC3 outages.

• Rotate on-call duties with technical staff.

• Work with customer care, IT department and other NOC’s to resolve any switch or

network issues.

01/2002 – 07/2005

Telecommunications Engineer/Analyst

BAE Systems

Honolulu/Hawaii

• Responsible for performing telecommunications analysis and control of the Hawaii

Information Transfer System (HITS) in the Network Management Center.

• Responding to system alarms generated by Element Management System (EMS) and

taking corrective actions to restore integrity and functions of the Network

Management System.

• Perform fault management of the Advanced Defense Integrated management

Support Subsystem (ADIMSS) Network.

11/1998 - 8/2001

Systems Engineer

Hawaiian Wireless Inc.

Honolulu/Hawaii

• Perform daily switch routines which include, system status check, toll-ticketing,

adding voicemail features for new subscribers.

• Maintaining the Ericsson TDMA Cellular switch.

• Troubleshooting and repair of Ericsson TDMA Cellular switch from minor problem's

to complete outages.

• Implemented new software packages(ACA) and performed lifelines to test the

integrity of the recent changes.

• Work with Ericsson's Technical Assistance Center on technical problems and

outages.

• Work with Verizon and/or Time Warner to troubleshoot and isolate T-1 outages.

• Implement new data translation's or make changes when necessary.

• Rotate on-call duties with technical staff.

• Also, responsible for assisting with RF Technicians on cell site issues.

• Work with customer care and IT to resolve any switch or network issues.

8/1990 - 11/1998

Network Systems Analyst

AT&T Wireless Services(Formerly McCaw Cellular Communications Inc.

Bothell/Washington

• Provide remote fault isolation, technical surveillance and maintenance of the mobile

telephone switching system, SS7 network and other network components in AT&T's

centralized Cellular Network Center.

• Interpret and analyze technical data and report technical information to varied

audiences.

• Monitor alarms via NetExpert and respond by remote fault isolation and repair.

• Create trouble tickets via Remedy for Switch/Field technicians to respond to.

• Work as a team member with local field operations and customer service staff for

scheduled and unscheduled maintenance.

• Assist markets with North American Cellular Network and SS7 issues and outages.

• Working knowledge of Ericsson and Lucent switches.

• In February '98, I joined the newly formed Maintenance Group tasked with

providing second level support to the Network Operations Center. We were

responsible for applying ACA’s and performing lifelines remotely from the NOC.

8/1989 - 8/1990

Security Systems Analyst

McCaw Cellular Communications Inc.

Seattle/Washington

•Provide technical support to the organization responsible for McCaw's National

Centralized Security Monitoring System. Assist markets in the ongoing surveillance

and maintenance of those systems nationwide.

• Research and input data from blueprints received by new markets.

• Input employee information and encode security cards for new employees.

• Gathered information for monthly reports to the field.

• Work with Vendor and MIS to resolve any loss of communication issues.

EDUCATION

Dates Attended

School

Degree

Location

6/1986

Seattle University

Bachelor's Degree

Criminal Justice

Seattle - Washington - US

6/1981

Damien Memorial High

High School Diploma

Honolulu - Hawaii - US

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