Customer Service Officer
Resume:
Kari Kim
** ***** **** ******, ***** Valleys, PA 17360
PERSONAL INFORMATION
Date of Birth: July, 25, 1978
Born in: Latrobe, PA
Citizen: Yes
Marital Status: Married
Race: Caucasian
OBJECTIVE
I have been a correctional officer for over 12 years. I have worked at both county and state prisons. I have worked in a county prison that held federal immigration detainees awaiting deportation and those fighting to stay in the country. I want to try something new. I wish to work in the medical field; at any level. I thrive on being busy. I am a goal oriented person; and I believe I would be an excellent fit for your company.
PROFESSIONAL SUMMARY
Have 12 years’ experience in corrections
Have worked at county and state level correctional facilities
Have worked with both male and female inmates
Have training in firearms, defensive tactics, communication skills, policies and procedures
Have experience overseeing units, control rooms, transportations, hospital duty, inmate movement and accountability, and outer perimeter security
Can clearly and easily explain corrections to those whom are not familiar with process, procedures, and overall operations
Have firsthand knowledge of federal immigration; detainees rights, deportation, and how the federal court systems works for deportation
Certified in CPR and first aid
Have the ability to teach time management and prioritization
I can give people hope; I worked full time, planned a wedding, and still got my BA and MBA so I know how overwhelming online and mortar school can be and can bring students a guide on managing time, family, work, and making time for yourself
EDUCATION
Master of Science in Management/Criminal Justice
Colorado Technical University
Started by MBA on 11/28/2008
Graduated February 9, 2010
GPA: 3.89
Bachelor of Science in Criminal Justice
Colorado Technical University
Started my BA on 5/23/2007
Graduated September 27, 2008
GPA: 3.87
Associate in Applied Science in Criminal Justice
Westmorland County Community College
Graduated December 1999
PROFESSIONAL EXPERIENCE
Correctional Officer
September 28, 2008 to January 1, 2015
York County Prison
York PA
Job Duties:
Controlled movement
Inmate accountability
Control Rooms
Dorm and Unit officer (locking and unlocking cell doors, maintaining order and control, straight line movement)
Paperwork (all paperwork are legal documents)
Maintain prison policies and procedures
Visitation
Work Release
Admission and Release of inmates
Hospital coverage (with weapon)
Weapon and defensive tactics training
Correctional Officer
November 2004 to September 2008
South Carolina Department of Corrections Columbia SC
Job Duties
Supervision of maximum level 3 inmates
Yard and controlled movement
Controlled movement
Inmate accountability
Control Rooms
Dorm and Unit officer (locking and unlocking cell doors, maintaining order and control, straight line movement)
Paperwork (all paperwork are legal documents)
Maintain prison policies and procedures
Searches: cells, yard, vehicles, and inmates
Hospital coverage (with weapon)
Weapon and defensive tactics training
Two years working with violent sex offenders in the state wide protective unit
Personal recognitions
Created an outline packed of daily duties for new hires as a training guide to help with everyday operations
Officer representative
Correctional Officer
Westmoreland County Prison
February 2002 to November 2002
Greensburg, PA
Job Duties
Supervision of female inmates
Work release and lock up units
Control Rooms
Searches of inmates, cells, and dayrooms
Paperwork (all paperwork are legal documentation)
Visitation
Correctional Officer
Lancaster County Prison
January 2001 to November 2001
Lancaster PA
Job Duties
Supervision of female inmates
Work release and lock up units
Control Rooms
Searches of inmates, cells, and dayrooms
Paperwork (all paperwork are legal documentation)
Visitation
Photo Lab Technician
CPI Photo
March, 1994 August, 1999
Greensburg, PA
Job Duties
I worked in a photo lab from high school through college
I often worked alone
My duties were customer service, retail sales, printing film (the old fashion 35 mm film),making enlargements, selling frames and films
Outsourcing products we couldn't provide but we could order; I.E photo mugs and poster size prints
I also mixed the chemicals, balanced the register and made bank runs
Teaching Philosophy
I believe the fundamental goal of teaching is to foster learning. Learning takes place in many different circumstances and contexts. Although everyone is capable of learning, a student’s desire to learn is a vital pre-condition to effectively mastering new concepts and skills. There are many different styles of teaching and learning. Accommodating different learning styles creates an atmosphere that is conductive to learning. Students take many of their learning habits from their instructor. If the instructor doesn’t show interest in the subject and a passion for learning, students are less likely to put forth the effort to learn in that class. An instructor must convince students of his/her knowledge and expertise before they will show willingness to learn.
My job, as an instructor, is to create an atmosphere that fosters learning. I am an instructor because I have passion for guiding students through the learning process, in addition to a passion for the material I present. One of the best ways to foster learning is to demonstrate those feelings to my students. I encourage learning by creating a relaxed environment for students, stimulating realistic conversations about concepts being presented and organizing material in a way that makes it easy to understand. I treat subject matter as interconnected, emphasizing that everything students are learning fits together into a holistic understanding of the world, from which they develop their personal worldview. Finally, I believe that respect from my students is one of the most important things I can show; not only to encourage their openness to the material I am presenting, but also to inspire them to respect each other and all others.
Kari Kim
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