LEO GUZMAN

*** *** **, *****, ** *****

Home: 915-***-**** or Mobile: 915-***-****, e-mail:actk1j@r.postjobfree.com Dear Madam/Sr.:

Enclosed please find my resume briefly outlining my background, skills and qualifications that I submit for your review and considerations.

As reflected in my resume, are over 19 years of hands on experience and over 10 years in leadership roles in Information Technologies and project management in the manufacturing, retail and services industries, providing support and continuous improvement to production, materials planning, finance, engineering and marketing departments, transforming IT in an agent of change.

Currently I am seeking an opportunity in your company in which I may utilize my acquired skills, challenge my potential and thrive with mutual success. If you have a position for an enthusiastic individual with my professional abilities and experience or if you anticipate such a need in the near future, I would appreciate an opportunity to discuss my qualifications and skills with you in more detail.

To arrange for a personal interview you may contact by e-mail, telephone or any other method at the below shown address and information.

Regards.

Leo Guzman

Jesus L Guzman Martinez (Leo)

Summary:

- Provide effective and efficient service with empathy and humility focused on improving customer experience, create innovative teamwork, improve and evolve with technology to provide a solid and stable infrastructure which is the foundation platform to an integrated and seamlessly alignment of IT to goals and objectives established by the company, Always in compliance with the Mission, Vision and Values through commitment, loyalty, dedication, passion.

- Hands on experience, proficient analyst, extensive experience designing and maintaining IT infrastructure for start-up as well as upgrades, migrations and restructures, Analytical expert in hardware and software, networking Proficient, IP Telephony and managing LAN s and WAN s, Former Microsoft Certified Professional, Expert in Network Protocols, Expert in hardware and Software for Servers, Computer, Printers, Devices and Peripherals Technologies, Extensive Knowledge in Operating System, Project Management Methodology, Expert in Telecommunications, Expert in Fiber and copper wiring Systems, Self-Starter, self-taught/Self-disciplined person, Expert in the Manufacturing Environment, Extensive Knowledge in Business Administration, Accounting, Accounts Payable, Payroll, Planning and Production Control, Customs and other areas, +90% Bilingual English/Spanish, Bicultural Personality.

- Performed several consulting services for companies in the implementation of voice and data wiring, CCTV, LAN, WAN and WLAN infrastructures, servers, security, access controls, hardware, software and system, over 30 successful projects. Skills:

- IT Due Diligence: Buying a new company, Objective and Process, Focus, Risk Assessments, Request List, On-Site Review, Data Collection, Reports

- Manufacturing Facilities Start-ups/Acquisitions: Design, plan and implement Small, Medium or large Data Centers and all related infrastructure for operations startup's - mergers - acquisitions of offices, manufacturing facilities including all aspects until end users are fully functional and working.

- Networking and Routing: Cisco Switches: 2950, 2960, 3550, 3560, 3750, 3850, 4900M, 4500 & 6500 series, Cisco Small Business Line of Switches, Cisco Routers; 1700, 1800, 2800, 2900, 3800 series, Cisco, Aerohive, Ubiquiti, SonicPoints, Linksys, D-Link, Netgear, Access Points. - Dell PowerConnect Switches. - HP 2920, 5400 switches. – D-Link Managed Small Business Line of Switches. - Netgear Managed Small Business Line of Switches. - ZyXEL Switches - Networking Configuration: Port Security, Ether-Channels, Link Aggregation Control Protocol, Trunking Ports, Access Control Lists, QoS. – Routing and protocols; BGP, OSPF, EIGRP, RIP, SMTP, SNMP, SIP, SSH, LDAP, NTP, FTP, IMAP, RTP, RTSP, GRE Tunnels, QoS, Microsoft Active Directory and Novell Directory Services, DHCP, DNS, Global DNS, etc.

- Wire Area Network (WAN): E1, T1, E3, DS1, MPLS, Frame Relay, Metro-E, EVPN, MLPPP, GRE, and Point to Point Links. - Time-Division Multiplexing using - Equipment brands: Cisco, RAD, NewBridge, Nortel, Alcatel-Lucent. - SIP Trunking, DID's, Hunting Groups, Calls Routing, Alternate Route Selections, Account Codes.

- Telephony and VoIP: Design, install and configure and manage a diverse portfolio of system such as: - ShoreTel VoIP Phone System and Voicemail. - Fonality Cloud Base VoIP Phone system and Voicemail. - Avaya IP Office Hybrid System and Audix Voicemail. - Avaya Definity Hybrid Phone System and Audix Voicemail. - Nortel Option 11 Digital Phone System and Meridian Voicemail. - Mitel SX-2000 Series Digital Phone with Octel Voicemail.

- Firewall's: Checkpoint UTM Software and Hardware Appliance 1000, 2000, 4000 Series, HA Clusters. - Fortinet FortiGate Series. - SonicWALL NSA 2400, 2600, 3060, 3500, 3600 series, HA Clusters. - WatchGuard XTM Series. - Individually and Centrally Managed. Services: - Content filtering, Wan Optimization, Packet Capturing, Intrusion Prevention Systems, VPN Tunnels, Demilitarized zone, Network Address Translations, Security and clean up Rules.

- Technology Cost Saving Strategies: Utilize 50 technology cost savings strategies.

- IT Project Management - Practical Approach: Objectives. - Deliverables. - Resource Requirements - Budget - Schedule - Plan Documentation - Meetings - Plan Execution - Results Tracking

- Building a Successful IT Organization: Assess IT Organization Needs. - Quantify what we have. - Understand Client Services. - Identify Gaps and Prioritize New Hires. - Funding New Staff and Managing Expectations. - Recruiting and Interviewing. - Starting out Right. - Performance Plans. - Communications. - Motivating and Rewarding.

- IT Strategy: Assess Foundations. - Define Key Milestones (Major Projects) - Identify Prerequisites - Quantify Needs for each Strategic Project. - Identify Critical Paths. - Define Project Timeframes. - Present Plan. - Align Strategy to Company Goals. - Implementation.

- WAN Optimization: Used Riverbed Technologies to Optimize, De-duplicate and Replicate across the WAN. - Evaluated other WAN Optimization technologies such as Silverpeak.

- Server's: Dell PowerEdge Series. - IBM System x Series. - IBM System i Series. - HP ProLiant Series. - HP Blade Series. - Super Micro - Oracle (Formerly Sun Solaris) Sparc Series. Jesus L Guzman Martinez (Leo)

- Content Filtering: Specify, Install, Configure and troubleshoot the following brands of equipment: - Barracuda - Bluecoat - SonicWALL - Checkpoint

- Virtualization: Brands and Versions: - VMware 4.x 5.x. - Hyper-V 2008-R2, 2012-R2. - VMware vCenter 5.x - VMware High Availability Server Applications: - SQL Servers, Citrix NetScaler, Windows Servers, Linux Servers, Virtual Appliances, File Servers, Applications Servers, Web Servers.

- Storage: Storage Area Network and Network-Attached Storage: iSCSI and Fibre Channel, - IBM SAN, HP Storageworks, EMC VNX, Clariion, Celera, QNAP, HP Storage Works, Synology, NetApp. Backup Software and Appliances Technologies: - NetBackup, ARCServe, Commvault, Barracuda Disk Backup and Cloud Base. - Quantum Scalar Tape Libraries, HP Tapes Units, Dell PowerVault Series.

- Data Center and Wiring Infrastructure: APC PX and Symmetra UPS Solutions, Racks and Accessories, Structured Cabling, Raceway, Fiber, Demarks, single phase, dual phase and three phase Electrical Installations,, gas and diesel backup generators ranging from 20kva up 50kva, transfer switches, Cooling solutions; (Room Cooling, InRow Cooling, Raised Floor Cooling injection), Raised Floor and Fire Suppression Systems. Education and Training:

Institutions Educational Qualifications Year City, Country Instituto Tecnologico de Ciudad

Juarez

Bachelor Degree in Computer Systems and

Programming Engineering – Attendance 1992-1996

2006 Juarez, Mexico

cbt.com, careeracademi.com,

lynday.com

CompTIA, Vmware, Microsoft, Siemens Hicom PBX 2016 On-Line Global Consulting Systems Microsoft Windows Remote Desktop Services 2011 Juarez, Mexico Instituto de Desarrollo Profesional

Tecnologico

5’s Implementation 2011 Juarez, Mexico

Centro de Entrenamiento de Alta

Tecnologia

AutoCAD 2011 Juarez, Mexico

Instituto Tecnologico de Estudios

Superiores de Monterrey

Projects Administration 2009 Juarez, Mexico

Instituto de Capacitacion y

Certificacion en Comercio Exterior,

A.C.

Customer Service Marketing 2007 Juarez, Mexico

NETCOM Information Technology SCSA/Solaris 10 Boot Camp 2006 New York, NY Rockhurst University Continuing

Education Center

Time Management & Organizational Skills 2006 El Paso, TX MDE Enterprises Inc.

IT Manager Institute Program:

- IT Strategy - Building a Successful IT Organization - IT Project Management: a practical approach - IT

Asset Management - Developing an IT Business Plan

- IT Staff Motivation and Development - IT Due

Diligence - IT Acquisition - IT Assimilation - Practical IT Policies and Procedures - Cost Saving Strategies 2005 Nashville, TN

Panduit Structured Cabling 2005 Juarez, Mexico

Microsoft Certified Technical

Education Center

Administering a Microsoft SQL Server Database 2003 Juarez, Mexico Microsoft Certified Technical

Education Center

Updating Support Skills for Windows 2000 2003 Juarez, Mexico Consultores Incade Integral Leadership Program 2003 Juarez, Mexico EDCi Learning Institute Citrix Metaframe Beginning, Intermediate and Advance 2003 Appleton, WI Microsoft Certified Technical

Education Center

Hardening Microsoft Windows and ISA Servers 2002 Juarez, Mexico Instituto Tecnologico de Estudios

Superiores de Monterrey

Developing Supervisory Skills 2001 Juarez, Mexico

New Horizon Computer Learning

Center

Interconnecting Cisco Network Devices 2001 Juarez, Mexico Microsoft Certified Technical

Education Center

Microsoft Proxy Server Implementation and

Administration.

Microsoft SMS Install, Configuration and

Administration

2000 Juarez, Mexico

Auto Partes y Arneses de Mexico,

S.A. de C.V.

Company Instructor Certification 1996 Juarez, Mexico Servicios Profesionales

Especialidados de Juarez, S.C.

M.R.P. Systems 1996 Juarez, Mexico

IBM de Mexico, S.A. AS/400 Operations 1993 Juarez, Mexico Jesus L Guzman Martinez (Leo)

Professional Experience:

Plano Synergy - Plano, IL 2015 – 2016

Network Infrastructure Engineer

Responsibilities:

- Participate in all improvement processes as well as provide support to all related problems.

- Support and maintain core network infrastructure equipment 24/7. Prioritize support and project work in this fast-paced environment.

- IT support working in a production system environment, with proven experience running a 24x7 service.

- Interface with vendors and support staff to manage projects from inception through completion.

- Thorough knowledge of LAN, WLAN, WAN and VPN, routing topologies, and data center switching and advance firewall concepts.

- Manage AD, Exchange, Office 365, DHCP, DNS, SNMP, Solarwinds, and Global DNS etc.

- Manage physical and virtual server running VMware and Hyper-V technology including NAS and SAN storage systems.

- Responsible for the performance, reliability and efficiency of the network; install, configure and maintain the network infrastructure; consult with other business groups on network technologies

- Identify, and resolve service-level problems in support of mission-critical tasks, corporate locations, call centers and vendors.

- Phone systems administration, managing Fonality and Avaya systems running hybrid services VoIP, Digital and Analog, T1, etc.

- Maintain a comprehensive software / hardware configuration database / library of supporting documentation.

- Work with security specialists to ensure hardening of any systems and devices and that patches are being applied as necessary.

- Perform routine hardware / software audits of network components; work with applications developers, DBAs, server admins, and vendors to resolve issues

- Provide level 1 support for OS/400 daily operations or as required.

- Document and diagram the current and future state of the IT infrastructure for all sites. Barnett Harley-Davidson - El Paso, TX 2014 – 2015

IT Manager

Responsibilities:

- Manage all IT business processes alignments, budget planning, lead and manage projects, participate in vents, provide guidance and consulting in all related business systems and infrastructure related task, mergers and acquisitions that the company is performed.

- Research, develop and implement enterprise-wide information security systems and procedures.

- Perform regular maintenance, application monitoring, problem tracking and problem resolution.

- Provide project support and drive necessary system, policy or process changes.

- Provide support for all the different businesses divisions that belong to the same group that included 2 car dealerships and 1 Auto Racing Shop in addition to the 2 Harley-Davidson stores/dealerships.

- Supported platform for ecommerce for all stores and online processes.

- Implement policies and procedures to address immediate

- Create technology roadmap that provided planning for life cycle replacement of hardware, software and production systems according to goals and objectives.

- Lead and participate on several integration and interfaces in between production systems, applications and third party provider of software as a services.

- Provide 2nd and/or 3rd level of support for end users services.

- Plan and execute short and long term actions for repairing, replacing and improving the business processes as well as hardware and software.

- Implementation virtualization to reduce the footprint of hardware, organize space, reduce power consumption, and consolidate services that provide stability, reliability.

WorldTelecom - Grupo MundoTel - Juarez, MX / El Paso, TX 2014 – 2015 Networking, Telecomm and Security Solutions Consultant. Responsibilities:

- Lead, Consult, design-specify, quote, sale and install the following infrastructure and technology for Multinational Corporation Such As: Brunswick, GENPACT & STRATTEC Security Corporation.

- CCTV (Increased security of your staff, Monitoring activities, Thief prevention, Monitoring large areas such as warehouses and parking lots).

- Digital and IP Telephony (Videoconference, Call report, Applications for Call Center, Bridges conference, Instant Messages, Softphones, Mobility smartphones, Decentralized administration).

- Access Controls (Access control system with control and alarm reports, Half height turnstiles and infrared barrier, full height turnstiles single or double, Magnetic Plates, Proximity readers with different distances, Vehicular access gates, Radio frequency plates that allow wireless communication between PC and devices, Parking lot access devices and ticket expedition and collection support, Biometric readers (fingerprint, retina reader, facial scanner).

- Fire Alarms Systems (Vibrations and broken glass, Perimeter infrared sensors, Temperatures in refrigerators, Sensors for products that are on display in your business, Heat sensors gases that could damage your staff health).

- Consulting, Design, Route tracing and drafting, Executive projects, Auditing, Project Certification, Analysis and network performance tests for Cabling.

- Unlicensed and licensed Microwave data links full IP or Hybrid with IP and TDM.

- Power Backup System and Alternate Power Plants.

Jesus L Guzman Martinez (Leo)

- Local Area Network, Wide Area Networks and Data Centers Design. Jarden Safety & Security - Juarez, MX / El Paso, TX 2009–2014 IT Leader

Responsibilities:

- Manages IT department and staff. Manage IT budgeting and purchasing. Maintain vendor relationships.

- Acts in alignment with user needs and system functionality to contribute to organizational success. Provides advice and guidance to Senior Management on technology issues and plans.

- Continuous Improvement - Value Stream Mapping.

- Responsible for training employees regarding the IT infrastructure and policies.

- Responsible for IT SOX Compliance.

- Enhance and enforce IT Policies and Procedures.

- Develops high-level and detailed project plans for each project. Oversees progress to ensure that internal schedules align with key due dates.

- Projects Administration with minimal Supervision, provide leadership and technical direction for assigned staff.

- Provide networking skills leadership for all Jarden Safety & Security corporation projects.

- Evaluates and provide performance evaluation feedback to management.

- Perform continuous cost reduction. Improve all aspects of IT services without affecting budget.

- Participate in Automation and continuous improvement for manufacturing and product engineering.

- Human Resources, Payroll and Time and Attendance Administration.

- Responsible for all Digital Video Recording (DVR), CCTV, Access Control Systems and Fire alarm system.

- Daily monitoring of performance for all IT Services, utilizing support staff.

- Phone and Paging Systems (Avaya / ShoreTel / Bogen) administration, configuration and troubleshooting.

- Manager all server infrastructure, virtual and physical, storage area network, network attached storage, file services, email,

(Exchange), FTP, Print Servers, IIS, etc.

- Responsible for all Checkpoint Firewalls administration in the corporation.

- Responsible for supporting three manufacturing facilities at Mexico, two distribution centers in the US, additionally aided to one Data Center, and an office branch at Gloucester, UK.

- Develops high-level and detailed project plans for each project. Oversees progress to ensure that internal schedules align with key due dates.

- Responsible end user services (Help Desk) supporting end users globally.

- Responsible for all DR/BCP, Information backup using backup exec, tape libraries and tape rotation schedule utilizing support staff.

STRATTEC Security Corporation - Juarez, MX 2002–2009 IT Administrator

Responsibilities:

- Manages IT department and staff, Support two manufacturing sites in Mexico and one Distribution Center at El Paso, TX.

- Evaluates and provide performance evaluation feedback to management.

- Acts in alignment with user needs and system functionality to contribute to organizational success. Provides advice and guidance to Senior Management on technology issues and plans.

- Manage IT budgeting and purchasing. Maintain vendor relationships.

- Continuous Improvement - Value Stream Mapping.

- Responsible for training employees regarding the IT infrastructure and policies.

- Responsible for IT SOX Compliance.

- IT strategy planning aligned to corporate IT directives.

- Enhance and enforce IT Policies and Procedures.

- Projects Administration with minimal Supervision

- QSECOFR IBM System i High Availability Server running iTera Replication.

- Perform OS/400 Daily Operations and provide end users support.

- Support Microsoft, Citrix, UNIX and Linux networks and Servers.

- Manage Human Resource Systems.

- SQL Databases Administration

- Phone System (Siemens Hicom 300 Digital System / ShoreTel IP telephony)

- Manage GroupWise Email Server and Outlook Applications.

- Responsible for all installations, configurations, upgrades and administration of Novell Netware networks and it integrations with Microsoft Networks.

- Network (Routers, Switches, Firewalls, LAN, WLAN, WPtP links, Point to Point Links, MPLS, Structured Cabling)

- End user Services (Help Desk) administration.

- Backups, Disaster Recovery Planning, Technology Road Map and benchmark investigation.

- SAN/NAS network (EMC/HP Storage works) / Back Up’s (NetBackup / Quantum Tape Library)

- Design, Install and Maintain Data Center Technology (Racks, Switched Power Distribution Unit (PDU’s), KVM, ILO, DRAC, PX Symmetra Power Solution, InRow Cooling Solution, Out of Band Administration (OBA). White-Rodgers an Emerson Climate Division - Juarez, MX 2000–2002 IT Site Supervisor / Network Administrator.

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