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Customer Service Security

Location:
United States
Salary:
18.00 an hour
Posted:
February 14, 2016

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Resume:

SYLVIA MOORE

*** ***** ****** ******* *** ** E. Orange New Jersey 07017 H:1-862-***-**** C:1-347-***-****, actiul@r.postjobfree.com

Summary

Proficient in Microsoft Word, Excellent in customer service and interpersonal skills, efficient and effective in problem

solving and conflict resolution with 20 years in security and safety compliance.

Highlights

CCTV surveillance First Aid and CPR certified

High level of integrity Fire Guard License

Customer Service I and II Supervisor Certificate (ACTS)

Accomplishments

Promoted after 9 months of employment based on exemplary performance

Experience

Supervisor 08/2007 to Current

Securitas Security's Services Inc. New York, NY

Growing shifts through the course of the morning- Informing approximately 34 officers of their post orders in order to maintain an effective shift and opening the building for the start of the day, Checking passes and credentials of persons seeking to enter the property, keeping the environment safe and hazard free, continuously monitoring security cameras, the building and alarm systems, CCTV reporting of outages to management, Investigate calls and complaints involving smoke conditions, theft and hazardous reports. Documentation of property damages, cameras and monitors.

Report writing and correcting reports for all 3 shifts. Reporting all incidents, accidents, Fire alarms and medical

emergencies to Management (Shared Agenda).

Fire Safety Director Certificate/Terror Awareness Seminar, Active Shooter.

Security Officer 09/2005 to 04/2007

Lansdale Security Queens, NY

Airport: Checking luggage and scanning passengers with the wand for metal objects or anything that may cause harm.

Guarded C.W.Post University of Long Island Campus against fire, theft and illegal trespassers.

Random patrols were conducted throughout campus grounds and buildings.

Watched for fire hazards, leaking water pipes and any security doors left unlocked.

Manager 12/1992 to 07/2006

Washington Inventory Services Bronx, NY

Delegating and counting of various stores throughout the state.

Arrival at scheduled time to the stores all merchandise counted productively and efficiently in the required time

that is given.

Having crew maintain in a professional manner at all times. Making sure environment was safe.

Education

Associate of Arts: Business Administration (With Honors) 2011

American Intercontinental University

Schaumburg, IL, United States

Diploma: Office Management

SCS Business and Technical Institute New York, NY, United States



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