AMBER C. F I SHER

Relocating to Chicago, IL in March • 480-***-**** •actisq@r.postjobfree.com

OBJECTIVE Seeking a Senior Sales or Client Relation Management role at an international company where I can contribute to the company’s growth by utilizing my professional experience and background. EDUCATION ARIZONA STATE UNIVERSITY, W. P. CAREY SCHOOL OF BUSINESS Tempe, AZ Master of Business Administration 2009-2011

Specialization in Strategic Marketing and Service Leadership with an emphasis in International Business NATIONAL TAIPEI COLLEGE OF BUSINESS Taipei, Taiwan Bachelors of Art in Applied Foreign Language 2005-2007 Associate of Business Administration in Information Management 1999-2004 2nd place in computer programming of Graduation Exhibition of NTCB Information Management Department PROFESSIONAL Customer Focused Strategic Marketing Account Management QUALIFICATIONS Sales Experience Leadership Experience Training and Mentoring Project Management Client Relationship Trilingual

PROFESSIONAL Blue Clover Devices San Francisco, CA EXPERIENCE Director of Sales (Current); Account Manager (2015) February 2015 – Current

Lead point of contact for customers.

Maintain existing account sales activities and build close and loyal customer relationships.

Qualify leads, generate quotes & proposals, and close opportunities.

Work closely with marketing department to develop effective branding and marketing strategies

Ensure the timely and successful delivery of solutions for customer needs and objectives

Communicate clearly the progress of initiatives and projects to internal and external stakeholders Global Database Marketing Scottsdale, AZ

Strategic Marketing Manager/ National Account Manager April 2012 – February 2015

Planning, developing and launching Multi-Channel Marketing initiatives and strategically integrating new IT platform to existing business environment

Handling $1M+ budget per quarter in strategic marketing campaign planning

Building pricing structure, monitoring campaign profitability, and developing effective marketing plans for clients

Negotiating contracts & managing relationships with national key clients, strategic partners and vendors CIGNA Phoenix, AZ

Onsite Health - Contracted Client Account Specialist August 2011 – April 2012

Facilitated and coordinated biometric screening events for national and regional accounts

Worked with sales and account executive teams in launching programs and managing complex projects

Developed tools/programs to improve process and reduce errors and opportunity cost

Analyzed and generated reports for business projects to communicate meaningful deliverables

Executed and managed customer satisfaction project for major client accounts

Worked closely with strategic business partners and vendors to ensure excellence in project performance GREAT RUBBER - INTERNATIONAL MARKETING & BUSINESS DEVELOPMENT DEPT. Taipei, Taiwan Intern Account Manager May 2010 –August 2010

Analyzed and organized existing customer data to improve accuracy of the customer database

Analyzed qualitative data collected by previously conducted survey, monitored recently received customer responses, and provided feedback to upper management as suggestions for potential improvement SHANE GLOBAL ENGLISH EDUCATION GROUP Taipei, Taiwan Senior Academic Coordinator, Customer Relationship Associate January 2007 –July 2009

Trained, supervised, and mentored newly admitted associates as well as examined & presented performance

Monitored customer satisfaction and provided insight to increase and maintain customer satisfaction

Customer satisfaction increased by 20 percent and the branch received the customer satisfaction award in 2008 SKILLS Technical: Microsoft Office, Adobe Acrobat, Visual Basic, VBA, SPSS; Fluent: Mandarin, Taiwanese and English; Social Networking: Facebook; YouTube; LinkedIn

LEADERSHIP & Chief Public Relations Officer of the National Taipei College of Business Information Management Department Association 2001 ACTIVITIES Leader of Public Relations Team for the Applied Foreign Language Department monthly bulletin, NTCB 2006 Instructor– Tutoring English to adults and children / Chinese to non-native Chinese speakers 2005-2008

Contact this candidate