NAHOUM
ISHAK
Brooklyn,
NY
•
actisb@r.postjobfree.com
•
(718)
• Proficient
in
Microsoft
Word,
Excel,
C++,
Java,
HTML,
CSS,
JavaScript
• Adobe
Dreamweaver,
Photoshop,
SQL,
MySQL
• Fluent
in
Arabic
and
Hebrew
• Communication
and
Organization
skills Education
Brooklyn
College,
City
University
of
New
York
Expected
Graduation
May
2016 Bachelor
of
Science
in
Computer
and
Information
Science GPA:
3.12/4.00
Work
Experience
Department
of
Education,
Brooklyn,
NY
Present Information
Technology
Support
Intern
• Assist
in
set
up
of
new
computer
equipment
in
classrooms
and
offices
and
install
software
• Ensure
that
LCD
projectors,
smart
boards,
and
other
related
audio/video
equipment
are
functioning
• Troubleshoot
hardware
and
software
problems
• Configure
wireless
devices
to
access
DOE
network
• Maintain
classroom
servers
and
technology
equipment
inventory
• Monitor
equipment
and
work
with
Help
Center
to
ensure
timely
repair
• Provide
assistance
in
use
of
technology
equipment Get
it
Digital,
Brooklyn,
NY
2012
-
2015 Lead
Customer
Service/Sales
Associate
• Resolved
customer
questions
related
to
orders
• Responded
to
customers'
requests
via
telephone
or
E- mail
• Opened
customer
accounts
by
recording
account
information
• Assisted
with
placement
of
orders,
refunds,
and
exchanges
• Took
payment
information
and
other
pertinent
information
• Suggested
solutions
when
a
product
malfunctions Related
Courses
• Computer
Concepts
• Introduction
to
C++
• Discrete
Structures
• Software
Design
and
Implementation
I
(Java)
• Advanced
Programming
Techniques
• Data
Structures
• Computer
Architecture
• Computer
Graphics
• Calculus
I
• Calculus
II
• Elementary
Probability
&
Statistics
• Operating
Systems
• Analysis
of
Algorithms
• Software
Design
and
Implementation
II
• System
&
Network
Administration
• Object- Oriented
Programming
• Computers
and
Ethics
Community
Service
Tutored
students
with
financial
difficulties
in
Judaic
studies