Roshan D’souza

*** ********* ****. ***********, ** M1B 6E2

Mobile : 647-***-**** E-mail : actiqz@r.postjobfree.com

LinkedIn : http://ca.linkedin.com/in/dsouzaroshan

Dynamic & Results-driven professional with a solid, verifiable career track of business experience for identifying new business opportunity, account & bid management, operational skills and a proven ability to provide exceptional analytical services. A successful and diverse background spanning operational management, service delivery, team management, MIS, analytics and business intelligence disciplines underscore expertise in engaging decision makers and devising winning sales strategies and solutions.

Work Experience Synopsis

Period

Organization

Designation / Department

Mar 2014 – Aug 2015

National Bank of Abu-Dhabi

Business Support Analyst

Oct 2012 – Dec 2013

PGi - PGS Premiere Conferencing Pvt. Ltd

Sr. Account Executive

Jan 2011 – Oct 2012

Capgemini India Pvt. Ltd

Consultant – Pre-Sales Analyst

Dec 2009 – Jan 2011

Intelenet Global Services Pvt. Ltd

Team Leader –Pre-Sales Analyst

Jul 2005 – Dec 2009

Hutchison 3Global Services Pvt. Ltd.

Lead Advisor- Business Intelligence Analyst

Oct 2004 – June 2005

E-Funds International Pvt. Ltd

Team Member

Key Strengths

Pre Sales

Competitive/Market Intelligence

Bid Management

Inside Sales / Sales Support

Market Analysis & Campaigns

Client /Vendor Relations

MIS/Business Intelligence

Sales Pipeline Management

Sales & Marketing

Summary

Exceptional track record for over 10 years in Pre Sales, MIS, Business analysis & development

Experience in Leading & mentoring team; Knowledge management, Bid management & Demand generation

Vast analytical experience to design and create data (MIS) reports

Extensive experience in interacting with Senior Management, CXO’s, Presidents, Vice-Presidents, Directors, Program Managers for new business development

Experience in the region of North America, Europe, UK, Middle East & India

Driving new business through key accounts and establishing strategic partnership and vendor relationships

Experience in working on Customer Relationship Management (CRM, SFDC, People soft) tools

Industry Analysis through Market Research & Competitive Intelligence

Excellent communication and relationship management skills

Proven leadership skills, strong work ethics, dedicated and flexible

Academic Credentials

Executive MBA from National Institute of Management - Mumbai

Bachelor’s Degree in Arts (Sociology) from Mumbai University

Certified by Edureka in Mastering Data Analytics with R programming

Professional Profile

The National Bank of Abu Dhabi (NBAD) as Business Support Analyst

Carry out analysis of data and modelling data with the goal of discovering useful information, suggesting conclusions, and supporting decision making

Formulate reports /presentations for data analysis using Excel (pivot, LookUp) & other advance power point tools

Inferring trends, patterns and problems in data and carry out impact analysis of changes in data base

Create quantitative & qualitative measurements/ techniques for evaluating data quality

To handle data analytics assignments.

Collaborate with internal stakeholders for data collection and timely preparation of MIS reports

Track and help manage PAN UAE Director’s calendar, assist with meeting set up, and other duties as assigned

Administering broadcasting facility for Direct Sales department such as Display screens, Group Mail id etc.

Monitor staff attendance and leave schedule

Managing office supplies, stationary & track department expenses as per the budget

Prepares correspondence, including confidential documents; spreadsheets, organizational charts, mail-outs, etc.

PGi - PGS Premiere Conferencing Pvt. Ltd as Sr. Account Executive

Close new business & revenue enhancement, build a territory by qualifying opportunities and securing demonstrations/meetings with key decision makers in enterprise companies

Create sales proposals and contracts

Maintaining records of customer communication and sales activity in CRM (Sales force)

Identifying and developing new business through networking, and courtesy and follow-up calls

Identifying opportunities for further sales and upselling opportunities on existing accounts

Consult with prospects to determine the best solutions for their specific needs and close the sale

Preparing and delivering customer presentations, and demonstrations, articulately and confidently

Developing support material for other members of the sales team

Responding to tender documents, writing proposals, reports and supporting literature

Maintaining relationship with the Vendor Management Office, Procurement, Souring, IT Buyers, Professional Services Program Manager, Contingent Workforce Manager’s & Supplier Diversity officers to create opportunities & bid them

Capgemini India Pvt. Ltd as Consultant - Pre-Sales Analyst

Responsible for servicing the Business Development requests including Bid Management (RFP), Demand Generation, Repository, Knowledge Management & Repository Management to help in reducing the overall proposal effort

Work closely with onsite team in proposal development by establishing the requirements, managing the workflow, and delivering the results for the client on time as per the agreed quality standards

Leading a team to Call potential, new and existing customers to identify new business opportunities

Responsible for running email campaign, cold calling, generating leads with Presentation to the prospects & maintaining relations for the near future opportunities

Responsible to improve customer communication, prepare presentations, business case studies and collaterals

Preparation of account profiles for the top Corporate Accounts in Europe, UK & US

Tracking and Reporting of key performance indicators to the Onsite Team on a Monthly & Quarterly basis & to maintain Team Tracker, Reports & Dashboard

Intelenet Global Services Pvt. Ltd as Team Leader - Pre-Sales Analyst

Own the pre-sales & business pursuit efforts - RFPs, RFIs, Presentations

Identify opportunities for pushing solutions and services in prospective environment

Interaction with business finance teams and delivery teams for effort estimation and pricing

Work with Account manager’s/Delivery managers to convert specific large reactive opportunities

Create client presentations by gathering relevant information and presenting best practices and processes

Creating Account Development Plan (ADP), Executive profile, Market & Completive Intelligence

High level selling to CXOs, Business Owners and senior management decision makers in target organizations

Responsible for running email campaign, cold calling, generating leads with Presentation to the prospects & maintaining relations for the near future opportunities

Hutchison 3Global Services Pvt. Ltd. (Tech Mahindra) as Lead Advisor – Business Intelligence Analyst

Managing the MIS & Churn database for the Outbound Retention Team

Design and create data (MIS) reports to enables and empower Business with accurate information through reporting / MIS, Analysis & Valuable Insights

Representing the Business, analyzing and presenting / highlighting its achievements and target status on a Weekly / Monthly / Quarterly / Yearly basis to the management on various parameters

Active member of various Projects including Transitions, Process changes, Efficiencies, etc.

Managing the Commissions for all Verticals across India & UK on a Monthly basis

Provide Market / Competitive intelligence research & reports to define onsite tariff strategy

Managing Real time adherence (RTA) & Work Force management (WFM)

E-Funds International Pvt. Ltd as Team Member

Handling escalation queries with a process “SCAN” clarifying why cheques would not clear at any given situation, at a particular merchant’s establishment, who are currently using our “cheque approval services”

Extracurricular activities

Actively participated in Singing, Elocution competition and sports at School & College level

Youth Cell activities at Parish & Deanery level

HOBBIES

Music, Cycling, Trekking, Soccer & Cricket

References available on request

Contact this candidate