SNEHAL AWATE

SUMMARY

Almost ** + Years of Program Management experience in Data Migration - IT Infrastructure Industry.

Exceptional collaborator, able to bridge company and client interests.

Highly organized and accurate ; strong analytic and presentation skills.

Track record for meeting timelines and exceeding expectations.

Ensured that deadlines, quality standards, and client expectations were met.

Coordinated teams from engineering, quality, design, tooling, and purchasing.

Served as liaison between staff and clients, earning their confidence with reliable follow-through and clear communication.

The vendor-neutral CISSP certified and proven deep technical and managerial competence, skills, experience, and credibility to design, engineer, implement, and manage their overall information security program to protect organizations from growing sophisticated attacks.

Collaboratively prepared hundreds of RFQs and reviewed them meticulously to ensure accuracy, completeness, and timely submission.

Created and maintained sales forecasts for two dozen products, projecting and analyzing production, revenues, and capacity to inform key business decisions.

Performed market research, developed documentation, and delivered PowerPoint presentations that ultimately won a new door handle commodity contract.

Coordinated transfer of ten production tools to our facilities from competitors.

Won management support and managed campaign for unique aftermarket product.

Presented products and addressed questions from prospective customers at 15 commercial and technical trade shows.

Administered $5M in exterior automotive products programs, including management of RFQ process, client relations, production volume, and PPAP.

Developed highly accurate production floor spreadsheet to track production inventory by tool and process for each shift.

Ability to work cooperatively as part of an extended team with individuals at all levels of the organization.

Experienced in project planning, resource mobilization and allocation and successful execution of projects.

Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions.

Proficient in understanding business processes / requirements and translating them into technical requirements.

Providing Training & OJT’s to the New Joiners

CERTIFICATION

SAN TSM Tivoli Storage Manager 5.4 Extended Edition

Implementation Enhancements

PMP In Process.

CISSP (Certified Information Systems Completed

Security Professional )

EMC Proven Professional (Associate) Completed.

EMC (E20-001) ISM Completed.

EMC CLARiiON Specialist (E20-340) Completed.

EMC CLARiiON Expert Completed.

EMC CLARiiON Speed (CSpeed) Completed.

TSM Tivoli Storage Manager V6.1

Hitachi Adaptable Modular Storage 2000 TCI1830 (ILT) 2000 Completed.

Series Family Architecture and Operations

AWARDS/APPRECIATION

Received the Appreciation from “International Financial Corporation, World Bank Group” for implementing the storage solutions and configuring the entire infrastructure if IFC using Project Management skills.

Received the Appreciation from “Protolab Electrotechnoloies PVT INDIA LTD” as the best supervisor

Received the Appreciation from “BROADBAND PACENET PVT INDIA LTD” for the overall performance in the organization as “BEST TECHNICAL SUPPORT EXECUTIVE”.

Received the best performance token emails from “EMC Corporation, MA, USA” as “L1 /L2 ENGINEER” in the organization.

Received the best performance token emails from clients of (GLASSHOUSE PROJECT) as “L1/L2 ENGINEER” in the organization

Received Appreciation remarks in experience letter provided by “International Finance Corporation, World Bank” for the outstanding performance as Best Team Leader and Project Manager

Received appreciation mails and certificates from “Principal Financial Group” as best Project Management for their DR project implementation.

TECHNICAL SKILLS

Networking Basic Routing Concepts, Brocade and Mcdata switch zoning, Network Address Translation, Wireless LAN Technologies, Network Security and Network Designing and Configuration.

Layer 3 Switching technologies, CISCO Router Configuration, Juniper configuration

SAN & its Applications EMC Software as BCV/SRDF/Mirror view, Powerpath, Time finder Solution Enabler, navicli.Technologies like LUN Creation,Lun Masking, Navisphere Manager,LUN Masking /Migration Access logix and Replication Manager fundamentals Navisphere analyzer, Navisphere CLI, Snap View Snapshot, Clones,SANCopy, Admintool, Fcli,SP Qualifier Remote EMC,TRiiAGE,CAP, RAdmin Tool for monitoring VERITAS Netback up Applications, What’s up Work for monitoring TSM a server remotely via VPN Client installed BP Portal, Portal software, Watchdog, BRM tool for creating reports for TSM Application. SP Qualifier TOOL for SP Replacement, HEAT, SWAT EMC Tools for troubleshooting Switch and Host issues arising in EMC Array.

Programming skills C (Basic Concepts)

Administration Skills Active Directory, DNS, DHCP, IIS, Windows 2003

Windows NT/Windows XP/Windows

UNIX - NTFS, Windows – FAT32

PROFESSIONAL EXPERIENCE

Sr. Project Manager / Program Manager – Storage Solutions

Client : Principal Financial Group, Des Moines - IA

Project Name : IOC Effort for Storage Solutions (Distributed Storage effort)

Environment : VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and Sphere, IBM SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Duration : Jan 2015 - April 2015

Responsibilities:

Corp 4 Exodus was project of evacuating entire DC within 5 -6 months’ time. Required extensively planning and implementation for the all the departments in PFG including Networks, Servers, ITF cabling, Database, Midrange AIX, Storage, Intel VMware, Project Management.

This was high end project reporting to Director/AVP/CIO/Chairman of PFG in daily meetings and the progress of the same

Planned the entire schedule and Master equipment list for the physical evacuation of the DC.

Design and implemented the complete erasure of previous DR site at Des Moines (Corp 4) end for the PFG, while their Production site was here in Des Moines, IA (Corp 7)

Participate in the development of solution architecture.

Develop a notional transition plans by performing gap analysis.

Guiding others to perform assessments.

Worked exclusively on IBMV7000, 8800, IBM SVC 7.2, HUS 150, HUS VM,HDS VSP Enterprise Series, HP9500 Series, EMC VMAX, SUN virtual implementation of a distributed virtualization layer within Data center operations.

Responsible for other duties/projects as assigned.

Worked with Brocade Switches & Directors for the FC connectivity between Des Moines DC to Chicago DC

Represented Principal Financial group delivery and worked with Project Office to drive signed proposals

Documented all technical requirements for individual midrange and enterprise solutions required for DR site

Creating Workflows as per Project requirement and delivery

Designed technical solutions that utilized enterprise architecture standards including documenting all solution components and configurations for SAN and Backups

Identified where exceptions to the enterprise architecture standards were required

Worked with delivery teams to ensure that all solutions could be delivered within the customer time line as well as supported after deployment

Develop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items

Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products

Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business

Perform the tasks of developing, guiding and training channel partners on Information Systems Security technology and the use of Information System Security to meet the stringent requirements of ISO/IEC Standard 17024. Not only is the CISSP an objective measure of excellence, but also a globally recognized standard of achievement.

Play the role of a technical liaison between partner and business on product requirements, presales situations, and future product direction for the partner’s market.Also understanding the new threats, technologies, regulations, standards and practices to compete with the following

Security and Risk Management

Asset Security

Security Engineering

Communications and Network Security

Identity and Access Management

Security Assessment and Testing

Security Operations

Software Development Security

Sr. Project Manager / Technical Lead – Storage Solutions

Client : Principal Financial Group, Des Moines - IA

Project Name : Audit on Corp X & Corp 4 Exodus – (Both Physical & Virtual Effort)

Environment : VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-Sphere, IBM SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Duration : September 2014 – Jan 2015

Responsibilities:

Identify the previous BRC Audit and document the entire process step by step.

Re-Documented the entire process and procedures which were outdated by PFG since 2009-2010

Firstly categorized the Audit into different groups and started documentation on it.

Created Audit Rules while meeting with all PFG compliances in the production as well DR environment.

Implemented Daily Audit Health Checks processes for daily health checking on the environment.

Implemented Daily Fabric Health Checks, Storage Health Checks, SVC Health Checks, Performance Monitoring, and SVC Utilization for the entire SAN environment at Production site (Johnston, DSM) and DR site (Chicago, IL).

Sr. Project Manager / Technical Lead – Storage Solutions

Client : Principal Financial Group, Des Moines - IA

Project Name : Corp 4 Exodus – Physical Project Site at Downtown Des Moines (Migration of entire Data Canter to Johnston Technology Data Center Planning and Implementation)

Environment : VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-Sphere, IBM SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Duration : May 2014 – September 2014

Responsibilities:

Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.

After Corp X DR site at Chicago was up and running, the existing Des Moines Center Corp 4 need to be exodus.

Extensively planning and equipment migration was successfully implemented.

Workflow creation with svc consolidation efforts were taken for the project to complete in just span of 5-6 months period.

Held daily Corp 4- Exodus Project meetings were held to keep the timeline intact and also to make sure that the co-ordination with other peers is done on daily basis.

Project roadmap was prepared and implemented successfully.

Held and designed the entire blueprint of the existing Corp 4 Exodus Data Center and migrated each equipment, server, switches without adhering the given timeline

Planned daily priorities for the day accordingly and completed the tasks every day as per the requirement from the different peers.

Constant whipping on operational tasks was required which was successfully done from my side.

Documented all technical requirements for individual midrange and enterprise solutions required for Corp 4 Exodus

Physical equipment movement and data migration from server to different storages was planned and successfully implemented.

Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products

Sr. Project Manager / Technical Lead – Storage Solutions

Client : Principal Financial Group, Des Moines - IA

Project Name : Corp X - Virtual Project Site at Chicago (Disaster Recovery Site Planning and Implementation)

Environment : VMware environment, AIX Midrange servers, UNIX Servers, ESX 3 and V-Sphere, IBM SVC, HP, HDS, SUN, EMC VMAX series attached arrays.

Duration : May 2012 – May 2014

Responsibilities:

Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.

Design and implemented the complete DR site at Chicago end for the PFG, while their Production site was here in Des Moines, IA

Participate in the development of solution architecture.

Develop a notional transition plans by performing gap analysis.

Guiding others to perform assessments.

Worked exclusively on IBMV7000, 8800, IBM SVC 7.2, HUS 150, HUS VM,HDS VSP Enterprise Series, HP9500 Series, EMC VMAX, SUN virtual implementation of an distributed virtualization layer within Data center operations.

Responsible for other duties/projects as assigned.

Worked with Brocade Switches & Directors for the FC connectivity between Des Moines DC to Chicago DC

Represented Principal Financial group delivery and worked with Project Office to drive signed proposals

Documented all technical requirements for individual midrange and enterprise solutions required for DR site

Creating Workflows as per Project requirement and delivery

Designed technical solutions that utilized enterprise architecture standards including documenting all solution components and configurations for SAN and Backups

Identified where exceptions to the enterprise architecture standards were required

Worked with delivery teams to ensure that all solutions could be delivered within the customer time line as well as supported after deployment

Develop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items

Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, Directors, hardware and software products

Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business

Perform the tasks of developing, guiding and training channel partners on Storage Area Network technology and the use of Compellent Channel program tools

Play the role of a technical liaison between partner and Compellent on product requirements, presales situations, and future product direction for the partner’s market

Assistant Manager – Data Protection Service Operations

Client : NETMAGICSOUTIONS PVT LTD, Vikhroli – Mumbai (INDIA)

Environment : Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere, EMC CLARiiON, Isilon, VMAX, VNX series attached arrays. EMC Remote Administration Proprietary Software’s

Duration : Nov 2010 – Feb 2012

Responsibilities:

Recommend future state business requirements, processes, technologies, applications, and information systems to create to be target.

Perform evaluation of business requirements, processes, technologies, applications, and information systems to create an As-IS baseline.

Participate in the development of solution architecture.

Develop a notional transition plans by performing gap analysis.

Guiding others to perform assessments.

Worked on EMC VPLEX, VMAX, VNX virtual implementation of an distributed virtualization layer within Data center operations.

Responsible for other duties/projects as assigned.

Represented Netmagicsolutions delivery and worked with Project Office to drive signed proposals

Documented all technical requirements for individual midrange and enterprise solutions

Designed technical solutions that utilized enterprise architecture standards including documenting all solution components and configurations for SAN and Backups

Identified where exceptions to the enterprise architecture standards were required

Worked with delivery teams to ensure that all solutions could be delivered within the customer time line as well as supported after deployment

Develop solution cost case by identifying and gathering all solution cost points including labor, software, hardware and other non-standard items

Responsible for developing and recommending Storage Area Network configurations, including tape storage, fibre channel, iSCSI, switches, and Compellent hardware and software products

Handle responsibilities of establishing and cultivating ongoing business relationships with business partners and customers to facilitate additional business

Perform the tasks of developing, guiding and training channel partners on Storage Area Network technology and the use of Compellent Channel program tools

Play the role of a technical liaison between partner and Compellent on product requirements, presales situations, and future product direction for the partner’s market

Storage Management

Installing EMC, Hitachi, HP, IBM, SUN, Symantec storage software to bring together applications, information & infrastructure for supporting critical IT challenges to backup and recovery of the data.

Handling EMC,Hitachi,HP,IBM,SUN,Symantec for supporting infrastructure including technical and field experts ensuring service reduction in costs, streamlining processes, and bringing new control to escalating volumes of information.

Flair code up gradation on all CX120,AX4,AMS2100,IBM DS 4800,HP EVA 4400,8100 series storage.

Switch firmware upgrade and degrade on Brocade and Mc-Data switches.

Cabling Connectivity from SAN to Storage, & DAE cascading etc…

Host Connection for Windows, SUN, HPUX, - Zoning & LUN masking with Storage Group Creation.

Storage Projects: Major projects handled are Netmagic Delhi Cloud Setup, VBLOCK Netmagic Chennai Setup, Ratnakar Bank Pvt Ltd, Bombay Stock Exchange, Migration of CIBIL Storage, MKCL, Amity Storage Setup, TCS Vodafone Storage set up, IIFL SAN setup etc.

Backup Projects: IIFL, ING Investment and Insurance, Bombay Stock Exchange, JM Financial, Ratnakar Bank Pvt Ltd, Abbott Health Care, Acumen etc

TEAM/TECH LEAD

Client : EMC Software Pvt Ltd Bangalore – Karnataka (INDIA)

PROJECT A: EMC CLARiiON HEALTH CHECKS & PERFORMANCE ANALYSIS PPROJECT

Environment : Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere,EMC CLARiiON, Symmetrix attached arrays.

EMC Remote Administration Proprietary Software’s

Duration : Feb 2010 – Nov 2010

Project Description:

Clariion Health Checks: This initiative was taken by me individually for betterment of Health Checks. This needs an in depth knowledge of CLARiiON (hardware, software, layered applications, host integration, event monitoring, Solaris integration, CLARiiON management).Project was undertaken for to resolve and give an recommendations for the EMC CLARiiON customer’s issues regarding their CLARiiON boxes. Also it includes gathering all initial logs and reports from the CLARiiON boxes. Helping Solution Architects and Project Managers to support by providing them the initial troubleshooting reports and logs.

Clariion Performance Analysis: These initiatives was taken by me individually for analyzing the nar files extracted from the SAN CLARiiON boxes and determine their performance analysis. The project was firstly started for the region EMEA (Austria) and then expanded to North America (Commercial Customer).The Analysis consisted of drawing the graphical representation of nar files extraction and given performance recommendation based on parameters like SP Utilization, bandwidth,throughtput,dirty pages, forced flush and R/W cache.

Responsibilities:

Configure Navisphere Analyzer view

Obtain performance data from a storage system

Analyze performance data

Recommend configuration changes to improve performance

COMPONENTS

Examining the SP,DISKS,RAIDGROUPS,LUN,METRICS,Response Time, Queue Length, Bandwidth,IOPS,Service Time, Full Stripe Writes, Dirty Pages, Disk Crossings, Seek Time

Prepare Final Report in Word Format and submit to the client in PDF converted format.

PROJECT B: EMC TSS TOOLS IMPLEMENTATION SPECIALISTS PROJECT

Environment : Windows 2003 Server, Windows 2007 Server, Windows XP, UNIX, Linux Servers, AIX Servers, HP-UX Servers, Solaris 8,9,10 Servers, ESX 3 and & V-Sphere,EMC CLARiiON, Symmetrix attached arrays.

EMC Remote Administration Proprietary Software’s

Duration : June 2009 – Feb 2010

Role : Delivery Implementation Specialists

Project Description:

This project is to remediate the servers against EMC CLARiiON /Symmetrix Arrays and providing solutions and designing to Solution Architects and Project Managers to configure and implement the solutions at customer end. Understanding the customer requirements and helping Solution Architects and Project Managers to resolve their designing configuration queries. Worked for EMC Control Center/Open Edition (ECC/Open Edition), which enables customers to centralize the management of their entire storage infrastructure - including EMC and non-EMC storage, networks and host storage resources (volume managers, file systems and databases).

Responsibilities:

Analyzing all hosts Windows, AIX, Sun Solaris, HP-UX, Linux, ESX, ESX V Sphere.

Draw solution for these Hosts compatibility against the target Arrays Clariion, Symmetrix and many more.

Check the form and gather the parameters for detail report presentation for Host qualification and its interoperability using EMC ESM.

Collects logs and review them to check for issues on the array.

Maintain and update host recommendation to business database

Maintain host based Architecture documentation, standards, policies and procedures

Provide support to EMC Customer Engineers on the site during installation and various maintenance activities.

Troubleshooting and zoning of switches like Brocade & McData.

Works in Collaboration with Local Implementation Engineers and Solution Architects to support Host based remediation queries.

Work on performing sustaining engineering process for RCA of problem.

Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, SUN SOLARIS, AIX and HP-UX.

Look after timesheet and other administrative concerns.

Team Leader for SAN Operations and Support (Onsite/Offshore)

Client: World Bank, Washington DC (USA)

The International Finance Corporation is a member of the World Bank Group . IFC provides loans, equity, structured finance and risk management products, and advisory services to build the private sector in developing countries IFC has 179 member countries, which collectively determine its policies and approve investments. IFC's corporate powers are vested in a Board of Governors, to which each country appoints a governor, generally the minister of finance or an equivalent. The world was a different place 50 years ago. No one spoke of emerging markets. There was no worldwide trend toward privatization, no communications revolution, no globalized economy. World population was less than half of what it is today. It was into this environment that the International Finance Corporation was born in 1956.

PROJECT: IMPLEMENTATION OF SAN OPERATIONS AND SUPPORT FOR IFC (INTERNATIONAL FINANCE CORPORATION)

Client : WORLD BANK

Environment :Windows NT Server, Active Directory Administration Windows 2003 Server, UNIX,Remote Administration Proprietary Software’s, GALAXY servers TSM Implementation version 5.3 & Veritas Netbackup 6 0 version,Symmetrix DMX series,Clariion (FC,CX,CX3 series)

Duration : April 2008 – Jan 2009

Project Description:

Project is comprised of SAN operations and Support for the IFC client world bank .Performing day to day activities for meeting clients expectations Designs the switch configuration, capacity management and maintaining the total infrastructure for the IFC workstreams.Maintaining the EDL ‘s,Tape libraries and Array configuration,Switch zoning,space allocation for all flavors of servers Maintaining Commvault using Commcell console

Maintenance of VMware servers and Galaxy servers.

Implementation of TSM version 5.3 extended Edition for the faster transaction purposes of client’s access system.

Responsibilities as (SAN Engineer )

Assigning and creating new management class for the TSM server and creation of policy as per as client’s requirement.

Allocation of space for the VMware servers and troubleshooting the switching for same

Configuring and designing the zoning (soft, hard and mixed zoning) for clients various application.

Day to say health check on CX 700 and CX3-80 arrays

Troubleshooting the Arrays in case of fault occurrence

Maintaining the arrays maximum uptime

Maintaining the metrics for the Array bandwidth

Troubleshooting COM vault servers and maintaining its cluster environment

Troubleshooting and configuring the Array as per as clients requirement.

Responsibilities as (Team leader for onsite and offshore SAN operations and support)

Daily conference call meeting with onsite and offshore teams

Knowledge transfer sessions between onsite and offshore team members

Run through documentation for KT and delegation of SAN operations as per as IFC process

Weekly Reporting of team members and designing their roster for 24x7 San operations and support

Coordinating with client and transferring the knowledge to offshore team in order to meet the client’s requirement.

Checking and maintaining the proper flow of process and satisfaction of client’s configuration.

Senior SAN Storage Administrator

Client : AT& T, SWISS COLONY, BIOGEN IDEC

Environment : Windows NT Server, Active Directory Administration Windows 2003 Server, XP, UNIX, Remote Administration Proprietary Software’s, TSM Implementation version 5.3 & VERITAS Netbackup,6.0 version,Symmetrix DMX series,Clariion (FC,CX,CX3 series)

Duration : August 2007 – Feb 2008

Role : Senior SAN Storage Administrator

PROJECT A: IMPLEMENTTION OF VERITAS NETBACKUP TECHNOLOGY

Project Description:

This project is to resolve the Glasshouse clients/ customer’s issues regarding their having VERITAS NETBACKUP v6.0.L2/L3 is primarily responsible for monitoring, implementing policies and maintaining the scheduled uptime for the servers. Incidents were raised if the job failures were monitored on the servers and then after troubleshooting the issues, they were assigned to onsite team for the manual replacements for software and hardware failures. Severities were defined identifying the nature of backups as HOT backups, COLD backups and Critical backups depending upon policy and scheduled type the groups were categorized. They were provided 100% uptime in their respective backup failures. Also maintained their HITACHI (HDS) 9980 servers and troubleshooted when problem occurred in the system.

Responsibilities:

Successfully implemented the backup VERITAS NETBACKUP applications for this client. CLUSTERING was also implemented with SUN and HP host servers.

Policies were defined and implemented as per as their schedule jobs.

Monitoring and Supporting the Glasshouse house clients around the globe

Scheduled Net backup and job failures and in case of failure troubleshooted to L3 level of debugging the codes for Veritas Netbackup v.5.4/6.0

Handled high data security client’s critical situations for the job and backup failures.

Remotely logged in into their servers to resolve issues, maintenance and monitoring with high level troubleshooting tools & procedures.

Collects logs and review them to check for issues in the application soft wares.

Acted as GLASSHOUSE Customer Support Engineers on the site for installation and various maintenance activities.

Worked as Level 3 GLASSHOUSE clients in UK/US in order to resolve the critical & performance related issues.

Perform Root Cause Analysis.

Troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, SUN, AIX and HP-UX.

Providing Training & OJT’s to the New Joiners.

Acted as TRAINER in specialized EMC CLARiion/Symmetrix boxes of client location using ECC Storage Administration and Maintenance Tool.

Generation of daily, weekly and monthly reports.

Conducting regular team meetings for updates and resolving the team concerns.

Look after timesheet and other administrative concerns.

Supported and maintained HITACHI (HDS) 9980 series as per as client requirement.

Monitored and maintained NAS server’s application at client side for remotely monitoring and configuration of data movers.

Supported 2-gig Fiber Channel for disk and/or tape additional software is available to automate key archiving, clustering and failover, and endpoint security. Benefits of DECRU includes Military-Grade security, Wire-speed throughput and Transparency.

PROJECT B: MAINTAINANCE AND ADMINISTRATION OF TIVOLI STORAGE MANAGER 5.4 EXTENDED EDITION FOR PROCESS IMPLEMENTATION

Client : FOOTSTAR

Enviornment : TSM Implémentation version 5.3 & Veritas Netbackup 6.0 version, Symmetrix DMX series, Clariion (FC, CX, CX3, CX4 series)

Windows NT Server, Windows 2003 Server, XP, UNIX

Remote Administration Proprietary Software’s

Duration : Feb 2007 - August 2007

Role : Senior Storage Administrator

Project Description:

This project is to resolve the Glasshouse clients/ customer’s issues regarding their TIVOLI STORAGE MANAGEMENT 5.4 Extended Edition technology servers remotely. L2/L3 is primarily responsible for monitoring, implementing POLICY MANAGEMENT and resolving the failures occurring on servers using ITIL PROBLEM MANAGEMENT technology standard on client servers and maintaining the scheduled uptime for the servers. Worked for TIM (Tivoli Identity Manager)/TAM (Tivoli Access Manager) and TFIM(Tivoli Federated Identity Manager.ITIL standards were maintained while developing these incidents were raised if the job failures were monitored on the servers and then after

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