Daniel Caine

**** ****** ******, *** ***

Halifax NS B3H 1J9

902-***-**** actioo@r.postjobfree.com

Summary

** *****’ experience in the retail industry, covering all facets of business from floor sales to purchasing and management

Successful sales experience resulting from good product knowledge, professional sales techniques and excellent customer interaction

Speed and accuracy with figures beneficial to all levels of reporting and statistical analysis

The overall wide experience offers skills to any employer with whom I am able to gain employment

Highlights

Retail management

MS Office proficient

Sales professional

Excellent customer communication skills

Organisational skills

Strong numerical ability

Purchasing experience – local and importing

Experience

Simmons Mattress Gallery - Halifax, Nova Scotia

June 1999 to January 2015

Sales/Inventory

Managed the business for two years during General Manager’s sickness

Involved in all aspects of selling

Excellent product knowledge and customer service

Processed customer invoices and payments

Responsible for inventory on the floor of two stores and warehouse

Performed bi-weekly and quarterly inventory and followed through on computer

Ensured presentation of all product was up to company standards and pricing and point of sale material correct

Trained sales staff on product knowledge and systems, ensuring they followed through and worked to their fullest capacity

Daniel Caine Page 2-902-***-****

Reporting

Proficient in Windward Software and Microsoft Excel generating monthly sales spreadsheets, ledger and journal reports and end of month reports

Customer Service

Managed customer complaints and dealt with problems in a professional manner

Responsible for customer warranty issues from initial complaint to resolution

Sales Manager

Worked with the General Manager to achieve sales budgets and ensured all staff were trained and followed company policy

Part of marketing team developing and performing in television and radio commercials

The Mattress Renovators – Perth, Western Australia

Distribution Manager

August 1997 to March 1998

Organised daily pickups and delivered finished goods

Ordered raw materials from South Africa and organised receipt of goods through custom brokers

Delivered goods to customers' homes

Managed customer service

Stirling Food Wholesalers – Balcatta, Western Australia

Head Delivery Driver

January 1995 to August 1997

Delivered throughout metropolitan area

Organised customer orders and all delivery routes daily

Set up display stands in retail stores

Operated forklift unloading goods and in warehouse

Education

Business Course

TAFE Community College - Perth, Western Australia

High School Diploma, 1992

Mt Lawley Senior High School - Perth, Western Australia

References available upon Request

Contact this candidate