MARIO WILLIAMS

***** ***** *** ******, *******, AZ 85027 (C) 602-***-**** actio9@r.postjobfree.com

Professional Summary

A competent and highly organized individual with experience in warehousing, industrial cleaning, and

direct customer service and sales seeking a position that will leverage my skills and abilities. Demonstrate

strength and endurance through any challenges that arises while maintaining a focus on company goals

and objectives.

Skills

Skilled forklift operator (numerous models) Analytical thinker

Material handling Deadline-driven

Inventory management Team leader

Shipping and receiving Hard working and self-motivated

Strong knowledge of OSHA standards Organized

Work History

Order Selector 01/2013 to Current

Aramark – Tempe, AZ

Loaded and unloaded pieces into boxes for shipment.

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Unloaded cargo from truck with hand trucks and electric pallet jacks.

Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.

Inside Sales and Customer Service 01/2012 to 01/2013

West Business Solutions – Phoenix, AZ

Managed fast paced customer service and marketing center.

Assumed ownership over team productivity and managed work flow to meet or exceed quality service

goals.

Oversaw call center employees to ensure customer satisfaction goals were consistently met.

Inside Sales and Customer Service Representative 05/2010 to 01/2012

New Subscriptions – Phoenix, AZ

Prioritized daily workfolk, including all inbound calls, quotes and sales-related inquiries.

Emphasized product features based on analysis of customers\' needs.

Maintained friendly and professional customer interactions at all times.

Professionally handled inbound calls for magazine subscription renewals.

Warehouse Specialist 05/2009 to 05/2010

Shamrock Foods – Phoenix, AZ

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Operated conveyor belt and assembly line.

Received, stored and shipped goods and materials.

Sorted cargo before loading and unloading.

Utilized forklift to organized, store, and maintained inventory.

Warehouseman 06/2005 to 05/2009

Alliance Foods – Phoenix, AZ

Stocked, staged and transported goods.

Verified computations against physical count of stock.

Operated forklifts and other heavy machinery safely.

Accountable for data entry of inventory and order fulfillment.

Divided cargo received by account number and intended location.

Recognized by management for hard work and good attendance.

Education

Associate of Science: Small Business Management

Northland Pioneer Community College - Holbrook, AZ

GED:

Central Arizona College - Phoenix, AZ

Certifications

Forklift Operator - Certified by Shamrock Foods

1995

1993

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