Summary & Objectives:

Excellent system analytical skills for identifying problems, developing information system improvements, and integrating new technologies to meet business objectives and support growth.

Offer experience installing, maintaining, supporting, and troubleshooting Windows 9x, Windows NT, Windows server 2008, and Windows XP\vista\Windows 7

Objective is to seek a Networking support position where I can contribute the best of my skills and personal strengths for the growth of the organization while constantly making most of the learning opportunities and evolve myself as a dynamic Systems Administrator and continue the learning process by working in a diverse environment.

Qualifications

B.COM Computers from Osmania University – 2013

Intermediate from Gautam Junior college - 2009

SSC 10th standard from Vani High School - 2007

Trainings attended: MCSE; Computer Hardware; CCNA; M.S Office; D.T.P

Technical Skills:

-Network adapter configuration/troubleshooting

-Active Directory Configuration and Management

-Protocols (transport, remote access, security)

-VPN troubleshooting and token management

- Network cabling and devices

- Internetworking components

- Remote and WAN connectivity/troubleshooting

- Firewalls and proxy servers

- Managing Windows or Netware network

- Directory services

- Fault tolerance and disaster recovery

- TCP/IP installation/configuration

-Managing Installation and printing issues

Professional Experience:

Core responsibility includes rapid and cost-effective technical PC troubleshooting; primarily resolving hardware related technical issues. I was recognized for providing excellent system support and performing other work related activities efficiently.

Responsibilities:

To maintain an expert level of knowledge of the various operating system and application software being used to provide best support to the end users.

Assisted in troubleshooting user problems relating to Operating System issues, Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity.

Performed upgrades, installation of software and drivers and essential desktop troubleshooting.

Deployed updates, service packs and hot fixes using Windows Update, Automatic Updates

To maintain documentation on all technical and operational issues.

Desktop & Laptop – Total solutions at client level.

Diagnosing and Troubleshooting Hardware & Software related issues.

Maintain, upgrading & reconfiguration of System Hardware.

Provide network administration to include LAN troubleshooting and resolution.

Maintain passwords, data integrity and file system security for the desktop environment

Data Recovery required for mission critical machines in case of data loss.

Basic maintenance of telecom and network infrastructure.

Printer troubleshooting, configuration, Consumables/Supplies maintenance.

Recommend hardware and software solutions and upgrades using established procurement processes.

Abilities

Good team player with thurst to learn new techniques to resolve real time issues and grow along with organization. Good communication and interpersonal skills, effective ability to communicate technical information to both technical and non-technical personnel.

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