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Manager Management

Location:
Harker Heights, TX
Posted:
February 12, 2016

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Resume:

J.C. RAINEY

MBA – CISSP – PMP – CSM – SAFe/SPC

*** ****** ***** **** **: J Rainey 254-***-****

Harker Heights, TX 76548 www.linkedin.com/in/jcrainey01 actigo@r.postjobfree.com

SENIOR IT PROJECT & SCRUM MANAGER

Project Manager – Scrum Master – Agile Coach – IT Manager – IT Consultant

Extensive record of success in the management of Infrastructure, standardization, QA, compliance, network engineering, and process optimization programs and projects. Proven ability to improve efficiency and quality, streamline workflow, security operations, and system performance while reducing costs and waste. Adept at building and leading top performing teams, utilizing data-driven decision making, and facilitating Agile initiatives. Excel at iterative and continuous process improvement. Top Secret Security Clearance.Experienced and trained in ISO/IEC 27001:2013 IT security techniques and ISO 9001 quality requirements.Core competencies include:

IT Operations – Project & Program Management – Strategic Planning – Change Management

Release Planning –Quality – Budget & Cost Control – Product Ownership – Staff Training

Scaled Agile Framework (SAFe) – Value Driven Practices – Burndown Estimation

SELECTED ACCOMPLISHMENTS:

Saved more than $5M in replacement costs by eliminating faulty claims through more effective monitoring and control of a test acceptance process for $60M in IT equipment.

Resolved 184 deficiencies as Standardization & Compliance Manager by leading a 34-person team in developing and implementing solutions at 7 locations.

Piloted a QA steering group that drove continuous improvement initiatives.

Enabled $2.5M in annual spend plan reductions by implementing an aggressive inventory program that also reconstituted $45M in communication equipment.

Instituted a system security baseline, validated 150 change requirements, and identified and eliminated 43 version control issues as a Quality Assurance Manager.

Achieved a better than 50% decrease in network vulnerabilities and risk exposure as an IT Functional Manager through threat assessments and system hardening activities.

Completed a classified server upgrade for 183 buildings 7 days ahead of schedule.

Recipient of 2 Superior Team awards (Quality Assurance and Maintenance Support).

Reduced training times 20% and eliminated training gaps by reworking the section training plan and streamlining training processes.

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE, US/Overseas 2001 – Present

Standardization & Compliance Manager, 3 Air Support Operations Group (2013-Present)

Promoted to integrate Air Force communications messaging with the US Army infrastructure to ensure combined and Joint interoperability and support the mission of providing air, space, and intelligence surveillance and reconnaissance expertise and data for mission planning efforts. Manage the acceptance, deactivation, and transfer inspection of more than $60M in communications equipment and systems. Oversee 17 IT and production work centers and track system maintenance for the Infrastructure, Satellite Communications, and Data Systems. Advise senior management on the standardization and compliance of key programs. Drive continuous improvement efforts, manage projects, and monitor metrics and KPIs. Supervise multiple decentralized teams of program managers and other personnel for projects. (continued next page)

J. C. Rainey, MBA, CISSP, PMP, CSM, SAFe/SPC • Page 2 of 3

(Standardization & Compliance Manager, US Air Force, continued)

Led a team of 14 Unit Self-Assessment Program Managers across 5 states in the coaching and assessment of various inspection criteria. Created the Self-Assessment Steering Group.

Identified and eliminated potential adverse trends, safety risks, and legislative oversights by implementing a quarterly inspection schedule and analyzing real-time data.

Improved efficiency by coaching executives on the Air Force Inspection System.

Resolved critical issues by coordinating an 8-step problem solving process and workshop that highlighted root causes and delivered SMART course-of-action plans.

Mitigated more than 6,200 vulnerabilities and ensured 99% uptime of Command, Control, Communications, and Computers (C4) communications by overseeing the deployment of 56 SIPR security patches.

Instituted vital Internal Control, Compliance, QA, Self-Assessment Training, and Inspection programs as well as equipment evaluation KPIs and various training programs.

Maintenance Support Section Chief, 712 Air Support Operations Squadron (2010-2013)

QA Manager and Functional IT Manager for 7 IT and production work centers. Tracked maintenance operations for multiple areas and supervised a staff of 4. Managed configuration, change management, build management, process control, defect tracking, compliance, and more. Oversaw technical inspections for $22M in communications and logistics equipment.

Led the validation of more than 3,000 items for 34 programs and effectively reduced non-compliance issues 96%. Also directed 13 compliance inspections.

Reengineered the complete sampling plan for $22M in C41 systems to enhance efficiency.

Identified $350,000 in procurement oversights by spearheading an equipment acceptance program for 5 critical weapons systems.

Successfully deployed $22M Air Support Operations Center in 72 hours for a global program.

Decreased network faults 25% year-over-year by managing 13 installation projects.

Network Engineer, 1 Combat Communications Squadron (2005-2010)

Performed preventive maintenance and maintained deployment readiness for $20M+ in network UTCs. Installed and operated secure and non-secure C4 services, including routers, switches, multiplexors, cryptographic encryption devices, VoIP, and other systems to deployed battlefield commanders and as many as 1,200 users. Ensured effective communications capabilities in Europe, Africa, Central Asia, and the Middle East. Deployed tactical communication systems for US and NATO missions. Supervised 1 person.

Managed the deployment, configuration, operation, and maintenance of $22M in equipment.

Facilitated a $10M acquisition by reviewing site configuration changes affecting maintenance and long-term sustainability.

Recognized for 100% accountability for multi-million dollar inventories.

Installed and maintained a $15M network infrastructure supporting 20,000 users.

Completed installs and upgrades in Germany, Croatia, Bosnia, Herzegovina, and Middle East.

Security Manager, 603 Air Control Squadron (2002-2005)

Principal Advisor to senior management on all Information Security matters. Monitored security functions, ensured proper access to classified information, implemented security requirements, and ensured regulatory compliance. Reviewed information intended for public release to prevent security breaches. Participated in the classification, transmission, declassification, and destruction of classified materials. Planned and led information security training sessions. Managed threat and incident response activities, including reporting. Oversaw physical security monitoring and video surveillance. Supplied security for special events. Directed priority level one resource access.

(continued next page)

J. C. Rainey, MBA, CISSP, PMP, CSM, SAFe/SPC • Page 3 of 3

(Security Manager, continued)

Decreased process times 75% by streamlining the clearance review process and coordinating medial Office of Professional Responsibility(OPR) reviews.

Achieved zero security violations for an entire year after instituting a building lockup program and increasing the security of 250 COMSEC keys.

Instituted new internal control, personal accountability, security information file expediting process, and executive communication plan.

Recognized for designing a “benchmark program” implemented for multiple units.

Tactical Network Systems Supervisor, 751 Communication Squadron (2001-2002)

Managed the planning, coordination, and performance of tactical communications activities for US and Coalition force exercises. Worked closely with tactical communications network planners and system integrators. Updated circuit layout records, master station logs, and circuit databases.

Improved communications for network tracking and facilitated a stronger Korea defense posture by reengineering and integrating 3 switched multiplexed units.

Selected to the Operation Plan Task Force Forum that realigned the communication infrastructure capabilities to meet changing mission requirements.

Reestablished a peninsula-wide defense posture in Korea in preparation for a US President’s visit to the region. Resolved circuit anomalies and missile system battery connectivity issues.

Chosen by the 43rd Air Defense Battalion to lead vital restoration efforts for voice and data circuits. Resolved a 3-year issue in less than 1 day.

CAREER NOTES: Previously held the position of HR Specialist in the US Air Force (1996-2001). Supported complex, vital personnel moves and programs in the US and overseas.

EDUCATION

Doctorate of Management in Organizational Leadership/Information Systems & Technology, University of Phoenix School of Advanced Studies (in progress)

Master of Business Administration, University of Phoenix

Bachelor of Science in Accounting, Elizabeth City State University

CERTIFICATIONS & TRAINING

Certifications: Certified Information System Security Professional (CISSP), Project Management Professional (PMP), Certified Scrum Master (CSM), SAFe Program Consultant (SAFe/SPC)

Training: Cyberspace Support QA Procedures, Security Manager, CCNA, Network+, DoD Information Awareness, Information Protection, Operations Security Awareness, Unit Emergency Management Representative, Interconnecting Cisco Network Devices, Cyber Awareness, Unit Environmental Management System Manager, ISO 14001, Human Relations, Electronic Systems

AFFILIATIONS

Project Management Institute (PMI), International Information Systems Security Certification Consortium (ISC2), Scrum Alliance, Killeen Evening Lions Club

ADDITIONAL INFORMATION

Technical Skills: MS Office, Project, Visio, SharePoint, JIRA, Rally, Windows, Mac OS, VersionOne, network hardware and software, PCs, peripherals, security systems, various military systems

Clearance: Active Top Secret Security Clearance



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