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Customer Service Representative and Accounting

Location:
San Juan, NCR, Philippines
Posted:
February 12, 2016

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Resume:

Sara Jane Igot Domingo

Address: *** ********** **. ******, ******

Cellphone No: 090********

Email: actifg@r.postjobfree.com

Basic Qualifications

knowledge in accounting related transactions and taxation (BIR remittances)

commitment to job and a team player

reliable and honest person

able to work with minimal supervision

Employment Objectives

to impart my knowledge with regards to accounting

to gain more competitive working knowledge from the positions relative to accounting and/or office works in any public or private institutions

to develop a smooth interpersonal relationship with employers and co-workers

to work in a way to help the organization achieve its goals and objectives

EDUCATIONAL BACKGROUND:

TertiarySchool: Bachelor of Science in Financial Accounting

Universidad De Manila

Arroceros Garden, Manila City

2010 – 2014

Secondary School: Tondo High School

Masinop St., Tondo, Manila

2006 - 2010

Elementary School: Magat Salamat Elem., School

Sta. Maria St., Tondo, Manila

2000 – 2006

PERSONAL BACKGROUND

Age: 20 years old

Date of Birth: June 21, 1994 Place of Birth: Manila, Philippines

Gender: Female

Citizenship: Filipino

Civil Status: Single

Height: 5’3 1/2

Weight: 95lbs.

Religion: Roman Catholic

Language: Filipino and English

SKILLS

Proficient in microsoft word, excel and powerpoint

Bookkeeping ang journalizing entries

PERSONAL COMPETENCIES

Ability to work in a fast-paced environment to set deadlines

Highly organized with a creative flair for project work

Enthusiastic self-starter who contributes well to the team

Employment Experience/Records

Customer Service Representative

(CSR)- Tech Mahindra / vCustomer Philippines Inc.

Target Account

3F E-commerce Bldg. Eastwood, Quezon City

September 2014 – December 2014

Job Description:

Answer calls and respond to emails

Handle customer inquiries both telephonically and by email

Research required information using available resources

Manage and resolve customer complaints

Provide customers with product and service information

Enter new customer information into system

Update existing customer information

Process orders, forms and applications

Identify and escalate priority issues

Route calls to appropriate resource

Document all call information according to standard operating procedures

Complete call logs

Produce call reports

Accountant- Ong, Ordoñez and Associates, CPAs

10F Vernida IV Bldg. 128 L.P. Leviste St. Salcedo Village Makati

May 26, 2014 up to present

Job Description:

Encodes receipts and summarize as needed for filing or payment value-added tax

Summarizes and compute payroll for filing or payment of Withholding Tax on Compensation (1601C) and disbursements or purchases for filing or payment of Withholding Tax on Expanded (1601E)

Encodes sales and disbursements as needed for computing Value-Added Tax payable (monthly and quarterly)

Prepares SSS, PHIC and HDMF Contributions as well as posts the contributions to update employee records.

Update Reconciliation of Listing for Enforcement System (RELIEF)-BIR as attachment to quarterly VAT.

Prepares and drafts Quarterly Income Tax Return (BIR form 1701/2Q) and Certificate of Creditable Withholding Tax at Source (BIR for 2307)

Files BIR returns (1601E, 1601C 2550M/Q, 1701Q, 1702Q and others.

Part time Bookkeeper – Romeo B. Igot Law Offices

4/F 100 Strata Ortigas, Pasig City

April 2013 – April 2014

Job Description:

Encodes receipts and summarize as needed for filing or payment value-added tax

Summarizes and compute payroll for filing or payment of Withholding Tax on Compensation (1601C) and disbursements or purchases for filing or payment of Withholding Tax on Expanded (1601E)

Encodes sales and disbursements as needed for computing Value-Added Tax payable (monthly and quarterly)

Update Reconciliation of Listing for Enforcement System (RELIEF)-BIR as attachment to quarterly VAT.

Prepares and drafts Quarterly Income Tax Return (BIR form 1701/2Q) and Certificate of Creditable Withholding Tax at Source (BIR for 2307)

Files BIR returns (1601E, 1601C 2550M/Q, 1702Q and others.)

On the Job Training - Philippine Japan Maritime Training Mngt., Inc.

10/F Marc 2000 Taft Ave. Malate, Manila

Bookkeeper Assistant

CHARACTER REFERENCES:

Romeo B. Igot

Atty at Law

Romeo B. Igot Law offices

02 (632-9004)

Aileen Ceniza

Liason officer

Philippine Japan Maritime Training Mngt., Inc.

+639-*********

Melvi Laguisma

Accounting Assistant

Ong, Ordoñez and Associates, CPA

+639-*********



Contact this candidate