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Customer Service Medical Assistant

Location:
Mayodan, NC
Posted:
February 12, 2016

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Resume:

Ruth Roberts

*** ***** ******* ****

Mayodan, NC 27027

336-***-****

actiet@r.postjobfree.com

SUMMARY

An energetic, and dedicated individual with experience as a Medical Assistant, Teacher and Customer Service Representative. Detail and consumer oriented with excellent administrative and interpersonal skills as well as the ability to meet and exceed set goals and expectations. Seeking a position where my skills and abilities will contribute to job and company excellence.

SKILLS

Experience with EMR

Proficient in Medical Procedures and Techniques

Proficient in Word/Excel/PowerPoint

Experience with ICD-9/CPT Coding

Excellent Written and Verbal Communication Skills

Applied HIPAA Regulations daily

WORK HISTORY

Triad Adult and Pediatric Medicine; High Point, NC 2012 - Present

Certified Medical Assistant

Recorded patients' medical history performed and recorded vital signs.

Prepared treatment rooms for patient examinations, cleaned and stocked rooms as needed

Collected laboratory specimens, logged the specimens, and prepared them for testing

Performed general office duties, such as answering telephones, completing insurance forms

Scheduled appointments for patients; contacted medical facilities or departments to schedule patients for tests or admission

Creative Corner Child Care Inc.; High Point, NC 2008 - 2012

Teacher

Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music and storytelling

Taught basic skills such as color, shape, number and letter recognition, personal hygiene and social skills

Observed and evaluated children's performance, behavior, social development and physical health

Provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play

Diamond Retail Services Incorporated; Stokesdale, NC 2005 – 2007

Customer Service/clerk

Operated a 12-line shore tell phone system and transferred calls to respective departments

Performed and posted data to a data base software system.

Called customers to make sure they had heard from a Technician and they were satisfied with the performance of the technician and happy with our services.

EDUCATION

Cornerstone Internal Medicine; High Point, NC 2011

Medical Assisting and Administrative Internship

Brookstone College; Greensboro, NC

Certified Medical Assistant



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