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Customer Service Manager

Location:
Oxnard, CA
Salary:
Negotiable
Posted:
February 12, 2016

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Resume:

Kathryn Culton

Energetic, Dependable and a Team Player

Oxnard, CA 93035

actid9@r.postjobfree.com - 747-***-****

To obtain a position in an established Company, where there is room for growth and stability. Authorized to work in the US for any employer

WORK EXPERIENCE

Front/Back Office Assistant

Dr Maurice Masliah, DPM - Encino, CA - September 2013 to Present Sept 2013- July 2015

Front Office

• Answered Phones, Scheduled Appointments

• Interact with Patients, and Patient charting in EHR System (Practice Fusion and ADP)

• Assist Doctor as necessary

• Auto Clave Instruments, clean and sterile rooms

• Front Office, Accounts Receivable, Patient Collections Select Staffing

Office Manager

Select Staffing - Woodland Hills, CA - January 2012 to August 2012

• Bookkeeper for Aircraft manufacturer

• Completed all company accounts payable, accounts receivable, and Collections for company and personal accounts for CEO

• Responsible for all correspondence incoming and outgoing via CEO

• Provided customer service to both clients and customers on a daily basis

• Completed Order Entry, shipping/receiving and interacted with Production as needed

• Used Microsoft Word, Excel, Outlook, and Sage bookkeeping Systems Data Entry

Kelly Services - October 2011 to January 2012

• Healthcare Insurance Eligibility Rep; received enrollment forms from Large Business groups and input data according to HIPAA guidelines, using ABS, MACESS and CIS systems

• Interacted with Sales Team as needed.

• Answered Phones

Caregiver

John Kepke - June 2005 to November 2011

• Cared for 90+ year old parents; assisting them with their daily activities

• Assisted them to their Medical Appointments

• Ensured they were bathed and dressed daily, prepared their meals, and had all of their medications

• Accounts Payable, Accounts Receivable and Income Taxes Office Manager

Culton Construction - January 2005 to June 2010

• Answered Phones, set appointments, A/P, A/R, Payroll (ADP) made Bank deposits, Credit and Collections and Leins.

• Office Manager for a Family owned Construction Company

• Used Microsoft Word, Excel and Outlook on a daily basis

• Responsible for all aspects of the front office

• Ran errands, went to Bldg Department as needed

EDUCATION

Reseda High School

June 1977

SKILLS

Credit Union Teller (5 years), Cashier (5 years), Call Center Experience (3 years), Member Service Rep (5 years)

AWARDS

Employee of the Month

January 2005

Employee of the Month: determined by customers and employees CERTIFICATIONS

The Lending Institute

May 1996 to Present

Mortgage Lending 101, Chicago, IL

ADDITIONAL INFORMATION

Skills • Administrative, Accounting, Collections, Customer Service, Cashier



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