EDNA M. JACKSON

**** ****** *****

New Orleans, Louisiana 70131

504-***-**** home 504-***-**** cell

acti3t@r.postjobfree.com

EXPERIENCE

Weiser Security Services Feb 2014 – Present

Unarmed Security Guard activities: Verify entrance of clients, monitor specified areas

Work Search Program:

Job 1 (Gen. De Gaulle Branch) Jan. 2014- Feb 2014

Resource Center Assistant- Assisting clients with job searching and finding resources for more detailed job search

N.O. Council on Aging March. 2013 – Nov.2013

Intake Service Specialist- Assisting disabled and seniors with resources from various organizations, including Food Stamps, Medicaid applications etc…

Algiers Behavioral Health Center Jan. 2013- March 2013

Receptionist- Calling patients to schedule and reschedule appointments. Resolving appointment issues.

Macy’s Dept. Store Nov. 2013 – Jan 2014

Sales Associate – Retail Company (Part-time, seasonal/temporary)

Providing customer service, Handling recovery, assisting in sales

Wal-Mart Corporation, Harahan, La Nov. 2012 to Jan 2013

Sales Associate-Retail Company (Part-time, seasonal/temporary)

Providing customer service, Handling re-shops, Zoning in Domestic Dept.

U.S. Court of Appeals 5th Circuit, New Orleans, LA Nov. 2006 to Nov 2011

Deputy Clerk – Records Room

Judicial Court handling Appeals for Louisiana, Mississippi & Texas Regions.

Responsible for bar-coding, filing, and maintenance of court cases and exhibits

Implemented and organized user friendly case and exhibits file system

Processing and delivery internal & external mail

Del-Jen Incorporated, New Orleans, LA December 2005 to May 2006

Dispatcher- Maintenance researched and resolved inquiries regarding FEMA trailers tenant complaints

Dispatched Technicians for FEMA trailers repair and maintenance.

Organized work order file system

Handled over 90 maintenance call center requests daily

Orleans Parish School Board, New Orleans, LA March 1996 to August 2005

Central Office Worker: Special Ed. File Room Secretary, Correspondence Secretary to Superintendent, Asst. Secretary- Purchasing Department

Data Entry of Requisitions, Purchase Orders and Work orders for over 50 schools and departments, Log- in, Prep, and Send offs to Vendors, Quotes to Price Verifications of formal/informal bids Price negotiations with supplies vendors

Group Insurance Administration, New Orleans, LA May 1992 to June 1995

Supervisor- Files Dept, Files Coordinator, Receptionist/Typist

3rd Party Insurance Administrator for contracts with Orleans Parish Schools, City of New Orleans, and Regional Transit Administration.

Supervised and trained 4-5 clerks in file maintenance methods and innovative procedures

EDUCATION

University of Phoenix – Metairie, LA

Masters of Business Administration

University of Phoenix – Metairie, LA

Bachelor of Science in Business Management

Certificate: MBECA Entrepreneur Training

ADDITIONAL SKILLS

Creative abilities: stylized writing (Calligraphy), poetry and jingles, decorative calling cards

Computer Skills: Microsoft Office Suite, WordPerfect, 7-10 line Switchboard, Bar Coder,

References Available upon request

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