Jean M. Ball

**** **** **** *****

Rome, NY *****

acti3q@r.postjobfree.com

315-***-****

Professional Summary

Fifteen years of experience in the customer service/administrative/purchasing industry, with many awards won for excellent customer service. Experienced computer user skilled in working with Microsoft Office, PowerPoint, Excel, Outlook, Apple/Mac.. Excellent proofreader. Positive attitude. Superior Confidentiality. Excellent telephone and interpersonal skills.

Work Experience

MidairUSA Inc, Rome, NY July 2010-July 2015

Office Manager, Finance Ending Salary: $31200/yr

Secured travel arrangements for all Midair staff including airline, hotels, transportation

Prepared travel expenses, reimbursements and travel advancements

Purchased, received and distributed all cleaning, shipping and office supplies

Proofed and edited confidential documents

Generated work orders, prepared accounts payables as necessary for approval for payment

Managed vehicle fleet - purchasing, multi-state registrations and titles, employee usage logs and gasoline expenses

Trained new employees per company guidelines

Meet and greet clients and visitors via telephone and as front desk reception backup

Planned and coordinated office events

Received, sorted and distributed mail

Performed general office duties including but not limited to scanning, filing, faxing, copying, scheduling conference rooms

United Network for Organ Sharing, Richmond, VA July 2005-March 2010

Administrative Assistant, Member Services Ending Salary $28000/yr

Maintained the Membership Database for 350+ medical organizations throughout the USA

Checked in and recorded confidential data entry for yearly Board of Directors election

Investigated and Resolved email and mail return issues

Front desk reception backup

Performed general office duties including filing, faxing, copying, mailroom machines

STAT Agency/SunTrust Bank, Richmond, VA April 2003 - June 2005

Data Entry Clerk Ending Salary $25500/yr

Registered and Locked Loans

Data Entry of HELOC loans

Central Coca Cola, Richmond, VA January 2001 - April 2003

Computer Operator Ending Salary $26000/yr

Maintained customer database and performed daily backups for 9 branch locations

Audited, posted edits, and posted inventory

Transmission of sales data to 9 branch locations

Coordinated office functions and events

The Supply Room Companies, Ashland, VA April 1993- Jan 2001

Customer Service Representative/Buyer/Sales Assistant Ending Salary $24000/yr

andled over 80 customer service calls per day

Troubleshot, processed, and tracked customer requests

Designed and printed custom order forms

Purchased all wholesale office supplies

Assisted in planning and coordinating office events

Answered multi-line telephones as back up receptionist

Education

New York Mills High School, New York Mills, NY

GED Richmond, Virginia, 2003

Miscellaneous information:

Non-smoker

Non-drinker

Highly organized

Both independent and team oriented

Great disposition

Work and personal references available upon request.

Contact this candidate