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People/performance management, project management, facility management

Location:
United States
Posted:
February 14, 2016

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Resume:

Carol F. Yung

Succasunna, NJ, acti2r@r.postjobfree.com, 201-***-****

https://www.linkedin.com/pub/carol-yung/69/576/670

Professional Experience

Daiichi Sankyo, Parsippany, New Jersey 2001 to 2015

Manager, Real Estate and Facilities Management 2004 to 2015

Facility Management

Decreased response time by 50% in fulfillment of all facility requests after implementing automated Tool-Service Desk

Increased workplace safety by authoring official policies on building access security, responding to a medical emergency, building emergency evacuations, workplace terrorism and threats

Exceeded yearly objective metrics by 3% for three consecutive years creating innovative ‘green’ campaigns that resulted in single-stream recycling, turning cafeteria food waste in to compost and eliminating use of paper coffee cups

Team member that created, authored and implemented a Corporate Records Management Program for the handling, filing and disposition of all official records via key role on cross-functional team

Saved initial $110,000 of annual costs by implementing in-house online catering service

Elevated cafeteria service/offerings by installing iPads to collect real-time feedback

Managed costs by tracking and delivering on metrics/KPIs for Cafe and Fitness Center operations

Enhanced common space in building by gaining property management approval for a five-year capital improvement plan

Mitigated legal risk by authoring an official policy on the handling of official mail clarifying roles and responsibilities

Promoted work/life balance by offering on-site dry cleaning and car detailing services

Project Management

Defined project scope, issued RFPs to vendors, estimated budget, created project timeline with milestones

Engaged, influenced and gained buy-in from key stakeholders across organization on department space programming, design and utilization for all corporate expansion and downsizing projects

Facilitated project meetings, held project team members accountable for timeline deliverables and costs, proactively managed scope creep, communicate/presented progress updates to key stakeholders and senior leadership

$14M multiple design & build (establishment of seven Regional Sales Offices and Government Affairs Office @$2M each)

$4M design & build state-of-the-art Learning and Conference Center

$12M design & build of cafeteria, fitness center, security system installed, card-access revolving doors, turnstile, installation of external building signage

$2. 3M corporate headquarters expansion

Real Estate Portfolio Management

Conducted site selection, lease negotiation and administration of new/renewal leases for corporate headquarters and nine satellite offices

Disposed of four Regional Sales Offices

Sub-leased one Regional Sales Office

Leadership

Enhanced team performance through stretch-objective setting, coaching, recognition, teambuilding, training, monitoring individual development and succession planning

Ensured effective and brand-compliant department news by volunteering for role of Public Affair's Communication Liaison tasked with reviewing, editing and approving weekly content

Financial Oversight

Contract review, execution and management

Annual expense and capital budgeting

Contained/reduced costs by tracking spend in monthly SAP reports

Influenced senior leadership to gain approvals for capital spending projects

Proactive vendor management and cost reduction strategy

Senior Associate, Corporate Services 2002 to 2004

Facility Management

Planned, allocated and tracked office space by engaging with key stakeholders

Developed, edited and approved all content on intranet for Facilities Management Services and Processes

First point of contact with property management for coordination of services

Established cross-functional strategic relationships with key stakeholders

Conducted New Hire Orientations

Project Management

450K expansion - corporate headquarters office

$1M expansion - corporate headquarters’ Data Center

Leadership

Produced highly responsive solutions-driven work team by conducting yearly surveys and SWOT Analysis

Provided seamless interface of office services by cross training staff

Developed staff by partnering with Human Resources to provide training on Social Styles, Conflict Management, team-building activities

Administrative Assistant, Marketing 2001 to 2002

Supported Vice President of Marketing and staff

Managed calendars, travel arrangements and expense reports

Scheduled and coordinated logistics for internal/external meetings

Handled agreements, created purchase orders and processed billing

Participated in ad-hoc projects

Assisted with preparation of presentations

Assisted with product launches and projects as needed

Education

Bachelor's Business Management, Simmons College, Boston, MA

French study – 10 years

Affiliations

Daiichi Sankyo Women's Forum - Chair, Leadership and Development Committee

Daiichi Sankyo Momentum Program - Mentor and Mentee

International Facilities Management Association membership

Healthcare Businesswomen’s Association



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