Carol F. Yung
Succasunna, NJ, acti2r@r.postjobfree.com, 201-***-****
https://www.linkedin.com/pub/carol-yung/69/576/670
Professional Experience
Daiichi Sankyo, Parsippany, New Jersey 2001 to 2015
Manager, Real Estate and Facilities Management 2004 to 2015
Facility Management
Decreased response time by 50% in fulfillment of all facility requests after implementing automated Tool-Service Desk
Increased workplace safety by authoring official policies on building access security, responding to a medical emergency, building emergency evacuations, workplace terrorism and threats
Exceeded yearly objective metrics by 3% for three consecutive years creating innovative ‘green’ campaigns that resulted in single-stream recycling, turning cafeteria food waste in to compost and eliminating use of paper coffee cups
Team member that created, authored and implemented a Corporate Records Management Program for the handling, filing and disposition of all official records via key role on cross-functional team
Saved initial $110,000 of annual costs by implementing in-house online catering service
Elevated cafeteria service/offerings by installing iPads to collect real-time feedback
Managed costs by tracking and delivering on metrics/KPIs for Cafe and Fitness Center operations
Enhanced common space in building by gaining property management approval for a five-year capital improvement plan
Mitigated legal risk by authoring an official policy on the handling of official mail clarifying roles and responsibilities
Promoted work/life balance by offering on-site dry cleaning and car detailing services
Project Management
Defined project scope, issued RFPs to vendors, estimated budget, created project timeline with milestones
Engaged, influenced and gained buy-in from key stakeholders across organization on department space programming, design and utilization for all corporate expansion and downsizing projects
Facilitated project meetings, held project team members accountable for timeline deliverables and costs, proactively managed scope creep, communicate/presented progress updates to key stakeholders and senior leadership
$14M multiple design & build (establishment of seven Regional Sales Offices and Government Affairs Office @$2M each)
$4M design & build state-of-the-art Learning and Conference Center
$12M design & build of cafeteria, fitness center, security system installed, card-access revolving doors, turnstile, installation of external building signage
$2. 3M corporate headquarters expansion
Real Estate Portfolio Management
Conducted site selection, lease negotiation and administration of new/renewal leases for corporate headquarters and nine satellite offices
Disposed of four Regional Sales Offices
Sub-leased one Regional Sales Office
Leadership
Enhanced team performance through stretch-objective setting, coaching, recognition, teambuilding, training, monitoring individual development and succession planning
Ensured effective and brand-compliant department news by volunteering for role of Public Affair's Communication Liaison tasked with reviewing, editing and approving weekly content
Financial Oversight
Contract review, execution and management
Annual expense and capital budgeting
Contained/reduced costs by tracking spend in monthly SAP reports
Influenced senior leadership to gain approvals for capital spending projects
Proactive vendor management and cost reduction strategy
Senior Associate, Corporate Services 2002 to 2004
Facility Management
Planned, allocated and tracked office space by engaging with key stakeholders
Developed, edited and approved all content on intranet for Facilities Management Services and Processes
First point of contact with property management for coordination of services
Established cross-functional strategic relationships with key stakeholders
Conducted New Hire Orientations
Project Management
450K expansion - corporate headquarters office
$1M expansion - corporate headquarters’ Data Center
Leadership
Produced highly responsive solutions-driven work team by conducting yearly surveys and SWOT Analysis
Provided seamless interface of office services by cross training staff
Developed staff by partnering with Human Resources to provide training on Social Styles, Conflict Management, team-building activities
Administrative Assistant, Marketing 2001 to 2002
Supported Vice President of Marketing and staff
Managed calendars, travel arrangements and expense reports
Scheduled and coordinated logistics for internal/external meetings
Handled agreements, created purchase orders and processed billing
Participated in ad-hoc projects
Assisted with preparation of presentations
Assisted with product launches and projects as needed
Education
Bachelor's Business Management, Simmons College, Boston, MA
French study – 10 years
Affiliations
Daiichi Sankyo Women's Forum - Chair, Leadership and Development Committee
Daiichi Sankyo Momentum Program - Mentor and Mentee
International Facilities Management Association membership
Healthcare Businesswomen’s Association