CONNIE JONES, PMP

281-***-**** – acti13@r.postjobfree.com LinkedIn Profile

APPLICATION / PROJECT MANAGER

Innovative and strategic IT leader with a passion for delivering real business value and financial results from technology project investments to end-users and stakeholders. My expertise includes a demonstrated record of creating, implementing and optimizing program level work processes and operational standards that enhance project performance and builds customer satisfaction.

Leader who builds relationships and teams founded on trust, ethics and integrity and delivery on-time, on-budget and within expectations. Focus is on:

Project Work Planning & Budget Forecasting

Stakeholder Management

IT Financial Planning and Management

Vendor Sourcing, Contracting, Invoice / Time Reconciliation

Standardizing Repeatable Processes

Strategic Planning & Benefits Realization

Issue / Risk Management

Transition and Change Management

Group Facilitation and Problem Solving

PROFESSIONAL EXPERIENCE

AIG (Consultant), Houston, TX 07/2014-6/2015

Senior Program Project Manager

Program Manager of multiple strategic projects within Life & Retirement business segment. Developed roadmap, engaged stakeholders, determined resourcing requirements, engaged vendors and developed high level project plans. Projects included data migration to SAP CIS system, server consolidation, PCI/HIPPA compliance and enterprise application integration using IBM DataPower. Project Manager on integration and server consolidation projects.

Led IT Security, Controls and Risk assessment for core applications supporting Life & Retirement business segment. Assessment covered access management, identity recognition, IT/ business alignment, and PCI and HIPAA data security. Evaluated IT’s design of controls, collected evidence of control design, and evaluated how effectively each control was actually being followed relative to stated Policies and Procedures. Developed action plans for corrective actions where gaps existed.

AIR LIQUIDE (Consultant), Houston, TX 03/2013-05/2014

Senior PMO Project Manager

Turned around troubled Oracle R12 Supply Chain Planning (SCP) and Discrete Manufacturing (MES) project by implementing “by the book” PMBOK processes. Steps taken:

Brought clarity to project scope, requirements, assumptions, dependencies and schedule. Documented team (core and extended) organization, defined roles and responsibilities. Obtained business and IT leadership buy-in of new project charter. Performed project planning and sizing activities, coordinated with technical implementation vendor to define required skill sets and technical deliverables.

Developed project plan, identified risks, documented issues and impact to project, developed detailed WBS and schedule, planned for business process changes, planned data migration, conducted weekly status meeting covering tasks and issues, reporting and action items, planned transition to support team, and conducted lessons learned.

Developed and maintained strong communication among project participants and project stakeholders by conducting weekly team and steering committee meetings.

Led project team through structured task estimation process based on deliverables and requirements. Performed analysis reflecting actual versus planned baseline cost.

Phase 2 of project completed under budget and achieved readiness for production on scheduled date. Recognized by President of Air Liquide Electonics for outstanding project management and clarity in status (schedule, budget, risks/issues) reporting. $1.6 million budget.

BAKER HUGHES INC. (Consultant), Houston, TX 03/2012-11/2012

Program/Project Manager

Partnered with internal customer to develop and execute program of releases using Agile approach serving 12,000+ internal and external clients. Each release was a complete SDLC.

Developed project release plans, status reports, and budget-to-actual metrics. Managed scope and progress of sprints and backlog. Managed external technical vendor utilization and costs. Instrumental in creating KPI’s for monitoring projects. Program budget $4.5M. Tools used: MS Project, SharePoint, Visio, TFS, Clarity, Rally, HP QC.

HEWLETT-PACKARD, Houston, TX 02/2011-10/2011

Incident/Problem Resolution Manager

Accountable for team’s ITIL Service Management processes to resolve incidents impacting critical business applications and infrastructure.

Team achieved 97.8% SLA attainment.

J. RAY MCDERMOTT (Consultant), Houston, TX 09/2008–02/2011

Project Manager

Engaged to reduce monthly accounting close time. Managed accounting staff to analyze root cause of problems; worked with IT to develop staging ETL warehouse to edit and cleanse data; recommended process and configuration changes.

Achieved 50% reduction in close cycle by streamlining flow of Oracle ERP transactions.

SYSCO, Houston, TX 05/2007-09/2008

Business Transformation Program Office Manager

Extended proprietary SDLC methodology for Lessons Learned, Risk Management, and Change Control to achieve excellence and consistency in project execution for newly created PMO within the Business Strategy department. Wrote guidance including roles and responsibilities, definitions, process flow, templates, and WBS. Developed and delivered sustainable training curriculum.

Conducted interim project reviews to ensure adherence to methodology, performed quarterly project risk assessments, and validated financial performance measures.

Recognized Subject Matter Expert (“SME”) on methodology, internal/external staff acquisition protocol, and benefits realization.

HEWLETT-PACKARD (Consultant), Houston, TX 02/2003-05/2007

Program Director

Created Global IT Sarbanes-Oxley PMO structure, governance, and methodology across 5 business lines and 18 countries. First year of HP’s global Sarbanes-Oxley global IT reporting responsibility completed ahead of schedule and within budget. Team completed 173 assessments that included 48 SAP instances.

Evaluated manual and automated controls such as intrusion prevention/detection, data encryption, recovery processes, and physical data center security based on COBIT framework.

Partnered with Internal Audit to identify improvements to HP Global IT Policy and Procedures.

Global team with members residing in the U.S., Europe, India, China and Australia necessitated around the clock contact and support via phone, e-mail and messaging.

CAPGEMINI / ERNST & YOUNG, Houston, TX 07/1997-12/2002

Senior Manager / Program Director

Accountable for total client satisfaction, contractual Statements of Work, and resolution of issues. Responsible for $30M budget.

Created PMO for TXU in preparation for retail power market transition in Texas. Directed PMO project managers to create standard analysis processes, use case templates, e-Gate integration tool templates, testing templates, and issue resolution process. Implemented continuous learning using “brown bags”. Directed 21 projects from inception to close within PMO. Achieved TXU goal of tested and accepted integrated systems before project deadline and within budget.

Manager

Accelerated adoption of power trading system using focused process design to substantiate risk controlled trading 2 months earlier than required allowing company to grow power trading book earlier than expected.

DELOITTE CONSULTING/DRT SYSTEMS, Houston, TX 07/1995-06/1997

Manager

Led custom development, integration and deployment of multi-commodity, multi-currency risk management system for 3 locations.

Solution enabled company to identify and report risk exposures for $500 million portfolio.

TECHNOLOGY

PPM/Project Tools

Software Life Cycle Methodologies

Core Business Applications

Microsoft Project/Server

Waterfall

SAP FI/CO

JIRA

Agile

SAP CRM

TFS

Rapid Application Development

SAP PRA and JVA

Sharepoint, Visio

Prototype model

PeopleSoft Human Capital Management

HP Quality Center (HP QC)

Rally Software (Agile development)

Cleanroom

ITIL, SixSigma, CMM/CMMI, COBIT

Oracle Financials (A/R, A/P, G/L, iReceivables, iSupplier, Advanced Supply Chain Planning, Demand Planning, Purchasing)

EDUCATION

Bachelor of Business Administration, Finance, University of Texas at Arlington, Arlington, TX

CERTIFICATIONS/ASSOCIATIONS

Project Management Institute certified PMP, 2010

Women in Computing

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