LELA MACIAS

**** ***** ***** ****, ***. B-*, Rogers, AR 72756

479-***-**** acti10@r.postjobfree.com

objective

My goal is to obtain a career within a challenging environment where my strong personality, self-motivation, and competitive edge are highly valued; with an opportunity for me to grow within the company.

Summary of qualifications

My qualifications and experience include, but are not limited to: data entry, high level document analysis, customer service, teaching, dental assistance, record keeping, and banking. Excelling in time management, problem solving, and organizational skills, I am highly detailed and quickly to adapt to change. I have an eagerness and willingness to learn, while maintaining a professional appearance and attitude. Self-motivated and working well alone or with others, as a peer or leader, I will bring a competitive edge to any company.

Employment

September 2013 November 2015

General Clerk II

Serco, Inc.

Rogers, AR

Ï% Data entry of consumer health insurance applications

Ï% Performed document triage tasks, mapping consumer's documents on applications to various inconsistencies or exemptions queues for processing

Ï% Processed and resolved consumer application data inconsistencies involving annual income, citizenship, immigration, etc. in accordance with business rules and procedures for application processing

Ï% Processed applications for Religious, Native American, and other approved exemptions.

Ï% Participated in Systems Beta-Testing prior to release for use by general employee population.

Ï% Complete given tasks or assignments in an accurate and in a timely manner

Ï% Adhere to service and confidentiality compliance requirements

Ï% Work closely with supervisor researching Special Projects via Congressional Inquiries through CMS Client

Ï% Recording and compiling information and team concerns in processing tasks to report to Supervisor and up through various channels

Ï% Utilize coaching directives to make changes as appropriate

August 2011 February 2013

Pre-K Teacher

Bright Beginnings Preschool

Bentonville, AR

Ï% Prepared children(average of 5 years of age) for kindergarten

Ï% Maintained a daily curriculum

Ï% Supervised/ lead developmental activities, such as reading and writing

Ï% Maintained each individual child's daily records

Ï% Prepared incident reports for Center records and to communicate to parents.

August 2003 - March 2011

Toddler Teacher

Central Presbyterian Child Development Center

Fort Smith, AR

Ï% Taught toddlers, aged 2-3 years

Ï% Maintained a daily curriculum

Ï% Supervised/ lead developmental activities, such as reading, writing, and potty training.

Ï% Maintained each individual child's daily records

Ï% Prepared incident reports for Center records and to communicate to parents.

Education

August 2000-May 2003

Northside Sr. High, Fort Smith, AR

High School Diploma

Computer skills/Personal

Ï% Windows

Ï% Microsoft Word, Excel, Outlook & PowerPoint

Ï% Appian based, custom programs

Ï% Highly skilled in Data Entry via web-based applications.

reference

Ï% Available upon request

Contact this candidate