Uma Mahesh Rao Gandavarapu, CSM, CSP, CSPO

Email: acti0e@r.postjobfree.com Ph.: 770-***-**** https://www.linkedin.com/in/UmaMaheshRao

TECHNICAL PROJECT MANAGER SCRUM MASTER

PROFESSIONAL SUMMARY :

Software Professional with more than 10 years of experience in execution and delivery of e-Commerce multi-tier web applications using Enterprise Layer, Business Logic Layer and Presentation Layer using C# with active involvement in all phases of System Development Life Cycle (SDLC) of Traditional and Agile.

Proven record of successful management and delivery of large scale global e-commerce enterprise solutions to meet strategic business needs with a perfect blend of leadership skills and technical expertise

Driven global projects with global teams that are cross-functional and technical teams with my experience in interacting with IT and Business stake holders from USA, Europe and APJ regions

Certified Scrum Master, Certified Scrum Professional and Certified Scrum Product Owner with over 5 year experience in forming and leading agile feature teams

Experience in Agile Mentoring and Coaching of multiple teams for Agile maturity and transformation

Extensive experience in using tools like Microsoft TFS, Rally, JIRA, Version One, Microsoft Office Suite to manage and deliver applications built with Web Methods, Nservice Bus, Microsoft SQL, C#, ASP.NET, AJAX, ASP, REST, XML, HTML, JavaScript, JQuery, Octopus, Team City with active involvement in all phases of Traditional and Agile development.

Experience in Manual and Automation Testing along with writing/reviewing Test Scenarios and Test cases

Experienced in the use of Agile approaches, including Test-Driven Development and Agile Scrum and SAFe.

CERTIFICATIONS / TRAININGS:

Certified Scrum Master [CSM] [ Member: 000364410, Expires: 02 December 2017 ]

Certified Scrum Product Owner [ CSPO] [Member: 000364410, Expires: 02 December 2017 ]

Certified Scrum Professional [CSP] [ Member: 000364410, Expires: 20 January 2018 ]

Scaled Agile Framework [SAFe] trained

Agile, Scrum, Kanban and Lean workshops attended

WORK DETAILS:

Dell Inc. From Sep 2005 to Jan 2016

American Online (AOL) From Jun 2004 to Sep 2005

AWARDS: (last 2 years)

CIO Buzz light year Award for Customer Obsession – FY16 Q2

Dell Gold Award (Quarterly) – FY15 Q1, FY15 Q2, FY13 Q1

Dell Bronze Award (Quarterly) – FY16 Q2

EDUCATION:

B. Tech, Electrical & Electronics Engineering from N.B.K.R. Institute of Science and Technology, Vidyanagar, A.P, India 1998

TECHNICAL SKILLS:

Technologies:

HTML, XML, JavaScript, AJAX, SQL, WCF, Web services, MVC, ASP.NET, ASP, NSB

Languages

C,Java, C#. NET, VB.NET

Front End UI

HTML 5, JavaScript, jQuery, AJAX and Adobe Photo shop

Scripting Languages

JQUERY, JavaScript

Databases

MS SQL Server 2005/2008/2012, MS Access, Oracle 8i

Tools

Visual Studio.NET 2013/2012/2010/2008/2005, TFS, JIRA, Rally, Version One

Operating Systems

Windows 9x/2000/2003/NT/7/8/10, Unix, Dos

Office Tools

MS Word, MS Excel, MS PowerPoint, MS Share Point, MS Vision

As a Technical Project Manager for Commercial and Channel feature teams, I performed below duties:

•Played central role in delivery of large/complex projects with teams distributed globally

•Managed global cross-functional teams, kicked off programs, established schedules and drove meetings

•Managed diverse technology projects by establishing clear objectives and deliverables

•Collaborated with leadership team such as Product owners, Software Architects and Engineering managers

•Did program planning, execution, communication and delivery with quality

•Collaborated and coordinated across multiple segments dependency teams as needed for the program

•Ensured business goals are aligned with technology solutions and maximized delivery

•Ensured Development backlogs and sprints are scoped, sequenced, developed and delivered

•Focused on incoming feature pipeline management and grooming of the linked technical requirements

•Ensured business prioritized scope is delivered without compromising customer value and engineering quality

•Demonstrated strong skills in the areas of communication, documentation, issue and escalation management

•Tracked and communicated project status, issues, risks and time lines periodically to management

•Driven clarity through ambiguous/complex dependencies, architectural challenges and recommend alternatives

•Did deep dive on key architectural components and influenced technical system design

•Been extremely data driven and drive/track program execution and delivery excellence

•Lead and coordinated engineering efforts between internal teams and external customers

•Strong understanding of the links/dependencies of the in-flight projects and/or business initiatives

•Ensured Test automation engineers understood scope and did exhaustive test coverage

•Identified and managed risks through effective contingency planning

•Facilitated Sprint ceremonies: Planning, daily stand-up, Reviews, Retrospectives and Backlog grooming

•Coached a cross-functional feature team(s) of 8 - 10 team members proactively

•Actively participated in the scrum/agile adoption and transformation across the portfolio

•Tracked and communicated team velocity and sprint/release progress regularly to management

•Worked in servant leadership style, led by example and by personifying Scrum and Agile and as a protector

•Ensured team is practicing Scrum values of focus, courage, openness, commitment and respect

•Ensured team is practicing agile manifesto principles like continuous and frequent delivery, prioritization, collaboration, motivation, working software, sustainable development, simplicity, self-organizing, self-managing

•Evangelized and advocated the values and behaviors of Scrum across the organization

•Partnered with team and dependencies to ensure average Sprint velocity is maintained

•Lead the delivery of a potentially shippable product increment every Sprint with quality

•Ensured the team strives to adhere to the definition of done for all the scope committed in sprint planning

•Assessed Scrum maturity of the team and coached to reach higher levels of maturity at a sustainable pace

•Supported the Scrum Product Owner, with respect to refining and managing the product backlog

•Validated the quality and content of the product backlogs and build development backlogs for next 2-3 sprints

•Driven user story brainstorming, review and clarification sessions with team

•Striven to establish an amicable relationship between the product owner and team members

•Removed impediments that obstruct a team’s pursuit of its sprint goals

•Assisted with internal and external communication and improved transparency

•Built a trusting and safe environment in the team where problems are raised without fear of blame, retribution, with an emphasis of healing and problem solving

•Facilitated discussion, decision making and conflict resolution

•Lead and rallied an agile feature team around logical and sequenced deliveries for team success

•Motivated, inspired and kept feature teams moving even as roadblocks appear

•Displayed Sprint burn down and Release Burn up charts to team during stand ups

•Used widely successful Agile techniques: User Stories, Test Driven Development, Continuous Integration and Continuous deployment, Continuous Testing, Pairing, Automated Testing

•Helped team with my strong troubleshooting, critical reasoning, communication and mentoring skills

•Helped define problems, collected data, established facts, and drawn valid conclusions

PROFESSIONAL EXPERIENCE:

Aug 2010 – Jan 2016, Dell Inc.

Technical Project Manager (Scrum Master and Business Analyst)

Project: Channel Catalog and Premier Plus B2B

Environment: Web Methods, Nservice Bus, .Net framework, C#, ASP.Net, Visual Studio.Net, HTML, Web Services, MS SQL Server 2008 R2, Team Foundation Server(TFS), Octopus, Team City.

Project Summary:

1.Channel B2B projects enable channel customer specific features in B2B applications which help retire current non IT supported solution, increase partner adoption, increase productivity of Sales Ops Team, streamline of Dell & Partner processes, penetrate largest VAR Partners, reduce offline quoting, on board of more Partners via B2B and maintain parity with industry standards (UPC/EAN code) for ease of transactions. Auto Catalog project is a critical project for Channel customers as it provides:

Single and Simplified catalog with Original and Delta catalog management

Scheduling of date and time of catalog publish and setup the Configuration types to be sent

Internal and external emails for success and failure

Real time inventory and lead time information

Auto CRT update with Buyer part number

Highlights:

Being a B2B domain expert, provided functional and technical inputs to architecture

Suggested technical solution to automate manual CRT process which has quick and easy

Coached them in adopting Agile values and principles and following Scrum practices effectively

Reduced cost of code ownership: Total Project Toxicity < 5 and Code Coverage > 80 %

2.Premier Plus B2B projects allows Dell Premier Connect (B2B) customers to perform punch-out and order requisition (Supplier Hosted), Buyer hosted catalog (Buyer Hosted) publishing and Catalog Interchange Format (CIF) catalog creation. Also this platform supports Electronic Purchase Order processing for CXML, CBL1 and CBL3 protocols for B2B Quotes, equotes, DOMS quotes, as well as BHC and CIF quotes. This will allow seamless transition of existing B2B customers perform more than 2 million transactions amounting to about $3.6 billion annually, to the new platform with enriched customer experience, frequent deployments with better stability and performance.

Highlights :

- Acted as a Scrum Master for feature team up to 15 team members

- Defined the MMP/ Minimum Marketable Product features and deployed on time

- MMP Release planning - 6 releases / 12 Sprints (April to September )

- As an SME, provided inputs/responses to business/engineering teams as required

- Did backlog grooming with Product Owner and helped define around 100 feature requirements

- Mitigated risks related to resources, hardware, domain/application knowledge

- Overall work accomplished about 500 story points (50 feature requirements) and 6500 hrs. of tasks

- Ensured AHP approval and deployment of 57 servers across 5 applications in 9 environments

- Did Technical analysis and interlocks with 25 dependent application teams

- Identified Pre-requisites identified to not impact production customer transactions

- Worked on the Web methods upgrade to 9.5 version project, a key pre-requisite for P+ B2B program

- Worked closely with the Commercial Business team and gave inputs to business deployment strategy

- As a consultant TPM for UX feature team, and helped with all deliverables and played back up role

- Weekly status report to management with Scope, Status, interlocks, accomplishments, risks and Issues

- Supported Pre - Alpha, Alpha and Beta testing for customer on boarding

Mar 2008 – July 2010 Dell Inc.

Sr. Test Lead

Project: Dell ASAP Integration

Environment: Web Methods, .Net framework, C#, ASP.Net, Visual Studio.Net, MS SQL, TFS, HTML, Web Services

Project Summary:

•Tracker Integration: integrate Tracker with Dell Applications

•Nexus Sales Tools ( Contractual and Transactional ) is a web based user friendly tool replacing Tracker

•Nexus APIs’ and Cache web services exposed to Online applications(Premier and B2B)

•ASAP Online Integration enable selling SVL SKUs online as SnP items

•ASAP GFX Integration enables Order Fulfillment process to be done in GFX instead of Tracker.

Sep 2006 – Mar 2008 Dell Inc.

Test Lead

Project: Global B2B

Environment: Web Methods, .Net framework, C#, ASP.Net, Visual Studio.Net, MS SQL, TFS, HTML, Web Services

Project Summary: Global B2B application is for integrating huge revenue customers (like Microsoft, Motorola) having their ERP systems (like Ariba, Commerce One) with Dell B2B for purchasing Dell Products online as per their requirements. Dell integrates its applications with the customers ERP systems to enhance their customer experience. The flow includes the Punch out, Order Requisition, Buyer Hosted Catalog, CIF catalog and Purchase Order. Custom Maps is a Quick Impact for extending the global B2B functionality for EMEA B2B Customers and few US customers who could not be integrated through Standard Maps enabling them to integrate with Dell B2B.

•Provide IBX and OAG Purchase order protocols functionality for EMEA B2B customers only

•Customer Self Service (CSS) – to enable faster customer on boarding(EMEA)

•ASN Messaging (ASN-POC) enable sending the message to customer after order is shipped

•Cross Reference Tables (CRT) provide more flexibility for the customer input of few transaction parameters

•My Premier as landing page helps customize gadgets like Standard configs, EQuotes, Custom links

•Global Portal Integration (GPI) enable the Global Portal B2B customers

Extend the existing Premier online experience to B2B Customers of US and EMEA

Implement the Global Cart and Checkout features in B2B work flow of punch out and order requisition

Add custom maps for US and EMEA region for customer on boarding enablement

Sep 2005 – Aug 2006 Dell Inc

Senior Test Engineer:

Project: Global Premier

Environment: Web Methods, .Net framework, C#, ASP.Net, Visual Studio.Net, MS SQL, TFS, HTML, Web Services

Project Summary: The Global Premier applications are a set of web based tools designed to allow the Relational customer to procure the items online at www.premier.dell.com. This includes Portal, RCOMM, Tools, Configurator and SnP amongst others. The Portal is the store front for premier customers and allows the customer to browse for the product data which depends on storm to enable Localization and globalization.

•Extend the existing Ecomm functionality to Premier customers (like cart and checkout, Up sell etc)

•Assist business to migrate customers to the newly created global platform

•Enable D&C for the E-quotes Save and Retrieve

•Add new Payment Options and a new Role ”E-quote buyer”

•Maintain only one database for all the Global Premier Customers

Jun 2004 – Sep ’2005 American Online (AOL)

Test Engineer :

Project: AOL Explorer 1.0, 1.1 and 2.0

Environment: .Net framework, C#, ASP.Net, Visual Studio.Net, MS SQL, TFS, HTML, Web Services

Project Summary: The AOL Browser displays all web-related content generated by AOL products and exceed the features provided by Internet Explorer and provide a web browsing experience that integrates many of the premium services offered by AOL. The browser will be usable by both unauthenticated and authenticated users.

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