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Customer Service Sales

Location:
Tokyo, Japan
Posted:
February 11, 2016

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Resume:

Kim Nguyen

** *** ***

Pittsburg, CA ***** USA

Cell: 925-***-****

Home: 925-***-****

Email: acthyu@r.postjobfree.com

Objective A position in Pharmaceutical/Medical Sales

Summary Excellent interpersonal, communication and written skills

Of Skills Developed and sustained strong relationships with in physician, office staff, and pharmacist to promote a branded product in an extremely competitive generic market

Solid presentation, organization, and computer skills

Dedicated to customer service, team work, and sensitive to cultural diversity

Education University of Phoenix – Walnut Creek, CA Masters of Business Administration 2004

University of California – Berkeley, CA B.A., Neurobiology, 1989

Career English Village Japan – Tokyo, Japan Nov 2013 – Dec 2015

Summary English Teacher

Taught English to Japanese business students from all sectors: medical, financial, government, defense, real estate, education, manufacturing, fashion...

Utilize effective electronic presentation to deliver conducive learning materials tailored to each student

Evaluate, organize and customize one-on one classes for 10+ students/day

Developed a strong relationship that encourage student involvement and love of learning

Meticulously maintained all students teaching records and profile

QUINTILES / MIDDLE BROOK PHARMACEUTICALS – Germantown, MD Jun 2006 – Dec 2008

Professional Sales Specialist

Launched brand antibiotic in a competitive generic market to attained a 27% market share

Consistently met and exceed established monthly goal to increased prescribers volume

Ranked in the top third relative to President’s Club award

Established, cultivate and maintain relationships with 60+ calls per week to physicians and their staff with the end goal of growing sales

Successfully partner with key pharmacists to build advocacy to brand and grow market share

Plans, organizes and manages daily activity within a large territory for maximum efficiency through the use of call planner and territory analysis

Maintained expense profile assigned by district manager

BIO-RAD LABORATORIES – Hercules, CA Oct 1992 - Jan 2006

Senior Chemist

Managed P2 and P3 labs for HIV clinical diagnostic test kit

Investigated, trouble shoot and analyzed manufacturing problems, including maintained and propagated HIV virus and HuT cell tissue culture, to achieved a 300% increase in diagnostic HIV virus production

Trained and developed employees to build a successful team

Followed all company compliance regulation policies for strict annual FDA inspection

Oversee and lead different relocating projects such as IFA, Diabetes Testing

References Available upon request

Areas of interest World Travel, Photography, Reading, Continuous learning and self-improvement



Contact this candidate