Jatera Oakley

*** ******** ** *** *

Greensboro, NC 27407

919-***-****

acthye@r.postjobfree.com

EXPERIENCE

Labcorp, Greensboro NC, Healthcare billing Specialist

JULY 2014 - OCTOBER 2015

Billed patient’s hospital information to their insurance,client, or home. Worked with excel, outlook, microsoft word, mpower, and SIS. Office duties.

Conduit Global, Mcleansville NC, Customer Service Rep.

AUGUST 2013 - JUNE 2014

Provided customers with care and over the phone assistance working as a rep for Verizon. Assisted customers with troubleshooting, which required several computer skills and professionalism.

Body Central, Greensboro NC, Shift Manager

FEBURARY 2013 - DECEMBER 2013

Openeded/ Closed store during the week. Unstocked boxes and unloaded them. Labeled items and assigned boxes to employees to distribute into store. Counted money before,during, and after shifts. Made bank drops and safe counts.

Valic, Durham NC, - Scheduling Tech

JUNE 2011- DECEMBER 2012

Made calls for financial advisors and scheduled appointments with their clients for them to meet annually. Also left voicemails and did last visit check up calls to check in with the clients. Office duties. Excel, microsoft, outlook, and advisor portal.

EDUCATION

Granville Central High School, Stem NC High School Diploma

AUGUST 2008 - JUNE 2010

Vance Granville Community College, Butner NC Some College

JANUARY 2011 - DECEMBER 2012

Virginia College, Greensboro NC - still attending

SKILLS

Computer skills consist of Microsoft, excel, powerpoint, outlook, email, mpower, SIS. Knowledge of ICD-9 and ICD-10 codes. familiar with insurance codes.

Customer service skills consist of hands on assistance as well as over the phone.

LANGUAGES

English and some spanish