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Customer Service Supervisor

Location:
Millbrook, AL
Posted:
February 11, 2016

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Resume:

Michael C. Kilgore

*** ********** ***** **********, ******* 36022

334-***-**** 334-***-**** Cell

acthvp@r.postjobfree.com

Automotive Manufacturing Professional

Supervise production of Disc Pad and Block Brake Production/ TWO BULIDING SUPERVISOR

Supervise the movement of raw and finished goods to and from production lines in an accurate and timely manner

Manage inventories, implementing cyclic turnover and monitoring rotation

Maintain documentation on customer shipments and supplier delivery performance

Track shipments of customer and supplier dun age

Adhere to policies and procedures of 5S and employee Training/SCRAP REDUCTION

EXPERIENCE: Fras-Le North America: Prattville Al. July, 2014- Current

Production Supervisor:

Responsible for Overseeing Production Associates producing Brake Pads

Responsible for meeting production Targets- for Block production And Disc Pad Production

Responsible for scrap reduction

Dailey Process and sheet reporting Checks

Daehan Solution - Hope Hull Alabama Feb. 2011- Mar. 2013

Supervisor: Hot Press Molding Operations/ GMJ300 Project Assistant

Responsible for meeting production Targets for HMMA and Mobis 95%

Supervise the On Time shipments to GM Lords town- Ohio Plant. 100%

Mobis Alabama LLC - Montgomery Alabama 2006 – 2008

Logistic Supervisor-Two shift Plastic Division: Supervise all incoming and outgoing materials, daily and weekly cycle counts of all production materials. Responsible for Bumper line supply both shifts. Mentor and train team members to achieve maximum efficiency. Responsible for enforcing company policy including administering disciplinary actions, within the department.

Maintenance Planner: Schedule all preventive Maintenance for plastic lines, R.O water systems & IP lines, As well as injection Molding and Robot Preventive Maintenance, using SAP software. Responsible for all materials related to P.M and plant functions for plant operation. Supervisor of purchasing clerk on all quotes related to acquisition of materials necessary for plant operation.

BING SEATING LLC 2004-2005

LOGISTICS SUPERVISOR: SHIPPING & RECEIVING

Maintain and improve quality of daily operations of shipping and receiving functions

Supervise hourly personnel, completing production checklists and activity reports and following up on poor customer delivery performance

Manage shop floor inventory, ensuring steady turnover

Maintain AS400 System documentation on customer shipments

Manage trailers and forklift trucks, scheduling maintenance as needed

Supervise breakpoints for material undergoing engineering changes before production

Participate in Cross-functional and Continuous Improvement Team meetings

Of Note: Developed work efficiencies to help staff maintain high productivity

LEAR Corporation, Huron Plant (Huron, Oh.) 2003

SUPERVISOR, Scheduling Department (contractor):

Responsible for three JIT customer bases, serving as Chrysler/Ford/GM liaison

Supervised lift drivers

Of Note: Created cycle count program, eliminating year-end inventory

EDUCATION

Oakland Community College (Southfield, MI)

Course work in Business Administration

TRAINING

Material control and cost tracking: MRP warehouse/production, JIT logistics, SAP/QAD/EDI, SPD pro/sequential parts delivery

Workplace practices: federal, state and local regulations including OSHA, MIOHSA, hazardous waste, chemical handling, MSDS

Quality and customer service measurement: Voice of the Customer training, How to Better Manage Inventory



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