Eleanor Black

*** ***** ******, #*, ************, FL 32207

904-***-****

acthup@r.postjobfree.com

OBJECTIVE

Network Engineer and Systems Administration

SUMMARY OF QUALIFICATIONS

• Extensive experience configuring Cisco routers and switches

• Strong analytical skills to identify solutions

• Broad range of network engineering experience including System Development Life Cycle models

• Effective leader, manager of I.S. teams for efficient and quick changes to the network

• Excellent verbal and technical writing skills

PROFESSIONAL EXPERIENCE

• Configure Microsoft Active Directory and Novell Netware Directory Services

• Configure Cisco Routers and Switches, VoIP Routers, Frame-Relay, Wireless Controllers

• Configure VPN tunnels, MPLS, NAT, PAT, OSPF, EIGRP, BGP, IS-IS, RIP

• Configure QoS, Multicast Routing, Routing Redistribution, VLSM, IPv4, IPv6

• Configure Cisco Unified Communications Manager and Cisco Unity

• Maintain VLAN switching environment; dealt with spanning tree issues

• Utilize packet protocol analyzers for QoS

• Prepare technical documentation for various network problems

• Manage intrusion detection, public cloud computing

• VMWare, Linux, Unix, SNMP, Project Management Agile skills, System Development Life Cycle

(SDLC)

HARDWARE EXPERIENCE

• Cisco 2600, Integrated Services Routers 2800, 2951, 3900

• Cisco Catalyst 2960, 3650 series switches, 4006 core switch

• Cisco Wireless LAN Controller, Cisco Aironet 1310 Access Point/Bridge

WORK HISTORY

SAFT MANUFACTURING, Jacksonville, FL (2015 – present)

Information Technology

Configure software for different ion battery modules; maintain computers for robotic production; maintain computers for module assemblies and sorting of lithium ion cells; prepare energy storage for satellite communication; install the system boards, create Flash memory and RAM memory for different lithium ion modules.

WORLDWIDE DISTRIBUTORS MONASTERY OF HERBS, Orange City, CA (2011 – 2015)

Network Infrastructure Engineer

Installed and maintained routers, switches and the wireless and VoIP networks; developed infrastructure

needs for mid-size company of 300 users; proactively analyzed LAN/WAN services and malfunctions to implement

solutions; maintained quality control with different business departments for upgrades; reviewed security events,

correcting any vulnerabilities in the network; developed Microsoft and NetWare servers and created security for

users and maintained security groups in Microsoft Active Directory and Novell NDS.

STERLING EDUCATIONAL MEDIA, Miami Springs, FL (2007 – 2011)

Network Services, Software Educator and Sales

Developed wireless and VoIP networks; configured Cisco Unified Communications Manager, Integrated Services Routers 2800 and Cisco 4402 WLAN controllers; developed computer strategies for professors’ curriculums;

software instruction and sales.

BOYS' HOME ASSOCIATION FAMILY SERVICES, (Division of Department of Children and Families, Duval County), Jacksonville, FL (2005 – 2007) Network Engineer

Configured and maintained Frame-Relay, VPN Tunneling, VLAN switching environment, wireless router network, and NetWare and Microsoft servers; proactively analyzed LAN/WAN service; trained social workers in computer skills; developed presentations and spoke to department managers giving technology explanations with proactive annual cost savings; performed vulnerability assessment of security issues, malfunctions and outages; created and maintained Novell, Microsoft and Unix servers.

EPPORT & RICHMAN, L.L.P., Los Angeles, CA (2002 – 2004) Network Engineer

Built and maintained LAN and Microsoft servers; determined overall workstation upgrades; maintained strong working relationships with managerial users to support changes in server applications and upgrades for different business departments; managed personnel in rollouts and upgrades; developed on-site and remote backup strategies for fifteen servers and restored damaged or lost files and data.

EDUCATION & CERTIFICATIONS

B.A.S., Information Technology, University of Central Florida, Orlando, FL (2011)

A.S., Telecommunications Engineering, Florida State College at Jacksonville, Jacksonville, FL

A.A.S., Computer Networking Engineering Technology, Cisco Academy, Florida State College at

Jacksonville, Jacksonville, FL

Cisco Certified Network Professional License No. CSCO11146743

Certified NetWare Engineer

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