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Customer Service Management

Location:
United States
Posted:
February 11, 2016

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Resume:

Brandon Baker

**** *********

Houston, Tx *****

713-***-****

SUMMARY

Stocker and team leader with over four years of warehouse and store experience. Excellent warehouse skill and working knowledge in customer service, dispatch, power pack down, forklifts, and maintenance work. Extensive experience in performing routine testing and analysis of all warehouse and store facilities and equipment. Quick learner and functions well both independently and as a team member. Responsible, dependable and committed to excellence in performance. Self-motivated and able to set effective priorities and meet deadlines. Skills include.

Stocker * Dispatch * Power Pack Down * Lead men * Management* Maintenance Worker * Casher * Forklifts (sit and stand) * Order Picker * Customer Service * Item Order (inventory) * Power Jack * Shipping and Receiving*Assembly

PROFESSIONAL EXPERIENCE

Liftmoore Inc 07/14-present

Management /Warehouse Worker/leadership/Saw Operating

My responsible was to load the saw machine merchandise and make sure they need everything they need as well as looking over them. Also I took care of all the paper work.

C.E.D. 05/12-07/14

Management /Warehouse Worker/wire men

I was responsible for cutting wire and working the assembly line.

World Pac 03/10-05/12

Management/Driver/Warehouse Worker. Initially began as temp worker and offered full time position as a result of job performance. Responsible for pulling orders, driving forklifts, shipping and receiving, dispatch as well as delivering products in the Houston/Galveston area.

Party Props 06/09-10/09

Driver/Warehouse Worker. Involved heavily in customer service via order taking along with delivery and pick up of party/event props and supplies. Assisted with creating and constructing stage props as well as arrangement and set up of displays at special events.

Allied Aviation 02/08-10/08

Maintenance Worker. Diagnosed complex machines in a production environment. Maintained and provided adequate temperature and gas for various planes such as 757’s, cargo’s, 737’s.and 747’s. Provided troubleshooting assistance to machinist such as testing, diagnostics and executing. Interacted and provided assistance with vendors such as FedEx and UPS.

Home Depot 02/06-11/07

Team Lead/Overnight Stocker. Effectively lead overnight shift by communicating, executing plans and making preparation for opening and closing of the store. Assisted in building customer relations with store manager and supervisors. Coordinated with other stores for delivery and schedules. Load/unload merchandise with forklifts. Provided decision making and arranged inventory with the use of order picker. Operated various machines such as power jack, power pack down, and forklifts to make displays on inside and the outside of the store.

Wal-Mart 11/04-12/05

Overnight Stocker. In charge of overseeing workers of evening and overnight shifts. In addition, responsibilities included training new employees, assisting customers with inquiries and stocking store goods in designated areas. Coordinated with store managers and supervisors in planning production goals.

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