Objective

Sr. Technologist with over ** years of successful technology, administration, pre-sales experience. Proficient in managing enterprise level portals, process automation and administration. Experienced in leading and managing cross-functional teams and platforms while cultivating strong business relationships.

Professional Skills

Technical Support

Strategic Planning

Process Development & Organization

Social Media Marketing

Customer Service

Analytical/Problem Solving

Project Management

Software Sales

Oral and Written Communication

Technical Skills

Microsoft SP Designer 2007-2013

Microsoft Office Suite

Azure AD & Exchange 2010-2013

NET & ASP.NET Framework

Sales Force, Microsoft Dynamics CRM

Lync 2013 and Skype for Business

Microsoft Office 365 & Yammer

Microsoft SharePoint 2010-2013

PowerShell, SQL, InfoPath & Power B.I.

Workflow Development (Nintex, Bamboo)

Professional Experience

Amazon.com (Fresh) Division, San Bernardino, California

SharePoint Administrator/Developer (Contractor)

June 2014 – Present

On-boarded employees, activated/migrated users, established privileges, passwords, multifactor Authentications.

Set-up multi-device management for authorized employees.

Placed new designated employees in groups and created groups.

Set-up and maintain SharePoint site collections, sub-sites, list, views and applications.

O365 ProPlus and Enterprise Deployments, Training, Set-up & RMS

Developed Forms and workflows in InfoPath Create custom workflows and set up user permission’s

Managed user Profile, Taxonomy, and Search Directories

Design and customization of SharePoint Lists, Content Types, Workflows, Views, Sites and more with and without SharePoint Designer

Created Vizio flow charts for dynamic project plans also gathered requirements for projects.

Virtue Technology, Atlanta, Georgia

SharePoint Associate Level I (Contractor)

February 2009 – September 2012

On-boarded employees, activated/migrated users, established privileges, passwords, multifactor authentications.

Set-up SharePoint sites, subsites, document libraries created custom list, content types, and views.

Managed user profiles and helped customers with password resets.

Set-up multi-device management for authorized employees.

Set-up retention archiving and permissions policies for users.

Placed new/designated employees in groups, created groups.

Worked with sales team to procure new customers.

Set-up calendars and trained employees on utilization.

Scheduled demos with new customers to showcase SharePoint & O365 features.

Managed company social media, Facebook, twitter, etc.

Set-up and trained new employees on Outlook.

Migrated outside vendor domains into Office 365.

California State University, San Bernardino, California

Systems Engineer

October 2012 – June 2014

Managed team portal set-up and coordinated weekly team meetings.

Prepared quarterly safety newsletter for maintenance employees SharePoint 2010

Managed and coordinated student maintenance request.

Handled on-boarding for maintenance employees.

Maintained temperature, lighting, & security from central monitoring system.

Troubleshot, repaired and installed new remote devices.

Proctor & Gamble, Kansas City, Kansas

System Administrator (contract)

July 2006 – December 2008

Advised technicians on proper and efficient procedures.

Provided technical support to technicians via, phone, internet, and onsite.

Administered and monitored schedules, projects, and tasks.

Provided technicians with tools to enable them to identify, diagnose, and solve problems.

Provided training for all employees on SharePoint, Outlook, Lync.

Purchased and approved purchases of apps, and domains.

Honeywell Corporation, Kansas City, Missouri

Business Analyst (Contractor)

April 2004 – July 2006

Elicited clients requirements using interviews, document analysis, surveys, site visits.

Evaluated, gathered information, identified and reconciled conflicts.

Decomposed high-level information into details, abstracted general understanding from low-level information.

Proactively communicated and collaborated with clients, technical teams to prioritize requirements.

Performed world-wide market analysis, staying abreast of current trends and technologies.

Technical Training

SharePoint 2010 Training – Microsoft

SharePoint 2013 Training – Microsoft

Microsoft 0365 Training – SP Bootcamp

Azure Training – Microsoft

Education

Community College of the Air Force – United Air Force

Graduated – Associate Degree

References available upon request.

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