Oscar E. Rimolo

Secaucus, NJ• 914-***-****•actht1@r.postjobfree.com• www.linkedin.com/in/oscarrimolo

Dynamic IT Executive with a passion for connecting the dots, linking technology and people to achieve business targets. A strategic “big picture” thinker focuses on exceeding expectations and cultivating high performance work environments. A bi-lingual senior IT leader with proven results across multiple industries. Expert at change management and building relationships across organizations to achieve company goals. Recognized for transforming underperforming IT organizations into new high performing IT organizations.

Expertise that Drives Results

Strategic Planning / Tactical Plan Implementation

Program / Project Management

Talent Development

Team building / Leadership

Change Management

Business Process Management

Outsourcing Management

IT Financial Management

IT Security / Risk Management

Audit / Compliance

IT Enterprise Architecture

Cloud Computing

Service Management (ITIL)

Systems Development Life Cycle- (SDLC)

Applications Management

Network Management

Infrastructure Management

Performance Management

Professional Experience

HEINEKEN Americas, New York, NY 2013 – 2015

SENIOR DIRECTOR, REGIONAL TECHNOLOGY SERVICES

Americas leadership team member. Led and directed high performance teams responsible for Application Development/Implementation, IT Support/Operations, Business Relationship Management and Business Intelligence, to include managed outsourced service provider ($108M contract). Managed annual IT services budget of $27M.

Main point of contact for all IT enabled business process or organizational improvements.

Drove definition of business requirements for IT solutions and the creation of underlying business cases.

Directly Influenced HEINEKEN board members as integral part of Americas Leadership team.

Hands on strategic and tactical leader able to translate big picture ideas into technical requirements.

Spearheaded transformation programs to standardized and centralized IT Services operations of 30 distinct companies across 4 continents North America, South America, Europe & Asia.

Led the global migration program of streamlining +10 MLPS providers to 2 MPLS providers, forecast to reduce costs by $15 M over 2 years.

Directed the global implementation of Cisco TelePresence TX Series platform New York, Mexico, Singapore, and Netherlands reducing travel and expenses cost by $1.4 M.

Led region-wide program to outsource commodity IT services (Service Desk, Field Services, Hosting, Application Management & Support and Service Integration) to third party service provider (IBM). Region included 11 Operating Companies across Canada, US, Caribbean, Central America and South America. Forecasted savings of EUR 25m over five years.

Structured direction of key IT - driven programs (Applications, WAN, VoIP, Server Virtualization, Active Directory), further standardizing and reducing costs by $1M, while maintaining positive user experience.

Headed IT effort (Carve Out) program to divest $1.3B Mexican business unit

Notable Accolades:

Named in Future Leaders of Heineken Talent List- Global Recognition 2011-2014

Team ranked Top Performing Team 5 yrs. consecutively 2010 -2014

HEINEKEN Americas, New York, NY 2010 – 2013

DIRECTOR, REGIONAL OPERATIONS SOLUTIONS DELIVERY

Transformed technology services operations across the Americas through people development and organizational redesign across multiple countries and continents. Responsible for Business Process and Technology (BP&T) ranging from strategy and operations to acquisition and system integration across the Americas Region (North America, South America and Central America). Managed an international team of 50+ Internal and External staff.

Hands on Leader responsible for support of over 3000 network devices region wide including switches, routers, wireless access points, acceleration appliances, firewalls, file servers, VPN infrastructure, and ISP connections.

Devised & Led the implementation of VoIP network across North America, South America and Central America (12 countries). Sun setting legacy telephony systems Mitel, Avaya, Nortel across the organization while reducing annual communication costs by $500K.

Trusted business relationship partner for Human Resources, Supply Chain, Sales, Marketing and Business Intelligence (BI) functions ensuring success of IT engagements.

Built IT organization from ground up to support Americas Operations (people, processes and solutions); responsible for defining and contracting outsourced services for support.

Managed program budgets of EUR 20.5M for Brazil and EUR 21.5M for Mexico.

Designed and implemented a regional operations organization, leveraging ITIL-based governance across services and service providers to elevated globally aligned IT function; increasing customer satisfaction by 17 %.

Remodeled IT financial process that resulted in over delivering budget targets by 1-2 % while ensuring alignment between IT spend and business objectives.

Notable Accolades:

Heineken HIMDEC Academy (Only Company Top 100 Invited Annually) - 2012

Honored Speaker- Heineken Leadership Symposium (Only Company Top 50 Invited Annually) 2011

PR Newswire, Jersey City, NJ 2008 – 2010

SENIOR MANAGER, IT SERVICES

Oversaw implementation of IT services, optimizing financial, operational, environmental and human aspects, while ensuring that effective support was provided for all IT issues. Managed $17M IT budget.

Developed key metrics to measure performance, re-engineered the quality assurance, development environments and processes, which improved service delivery and customer satisfaction as defined with the business.

Transformed the IT landscape to an outsourced IT operations delivery model, resulting in improved business operations performance with $65M+ savings over the course of the 5-year contract.

Organon USA Pharmaceuticals, Roseland, NJ 2006 – 2008

SENIOR SYSTEMS SUPERVISOR, ISD DEPARTMENT

Lead for the IT Services Group responsible for the company’s Americas region IT landscape.

Spearheaded business continuity and continuous improvement projects resulting in $5M savings.

Led $8M Siebel CRM project for the Sales Force that resulted in a revenue increase of $20M+.

Additional Related Experience

C3i, Inc., Morristown, NJ 2003 – 2006

LEAD CONSULTANT, (Consulting) – JOHNSON & JOHNSON PHARMACEUTICAL

Core Technologies-Summary

Microsoft Front and Back End Platforms, MS Windows Server, Exchange, SMS, System Center Configuration Manager, VMware Virtualization Platforms, VI3 and above, Enterprise Storage EMC, HP, and Datacenter, Amazon (AWS), Azure, vCloud Air, Large Scale Infrastructure Architecture, Enterprise Telecommunications, Cisco, Juniper, Riverbed, Local Area Network, Wide Area Network, Mufti-Platform Unified Communications.

Education & Professional Development

New York University, New York, NY - Completing Bachelor’s in Management Information Systems

Computer Learning Center, Paramus, NJ - Diploma-Microcomputer Business Systems/Honors

ITIL v3 Foundations - Certified In progress, exam scheduled- Project Management Professional

Prince 2- Trained VCP on VI3 – VMWare Certified Professional MCSE- Microsoft Certified Systems Engineer Lean Six Sigma – Green Belt

Contact this candidate