Charles Joseph III D. Esparrago

#**** ****. ****** **. ************ Heights,

Commonwealth Ave., Quezon City

Mobile Phone no.: 091*-*******

E-mail Add. : acthsd@r.postjobfree.com

CAREER OBJECTIVE

To obtain a career that will enhance my skills and expertise, at same time, contribute my knowledge for the company’s growth and success.

EDUCATIONAL ATTAINMENT

2012-1014 Polytechnic University of the Philippines – Open University System

Sta. Mesa, Manila

Bachelor of Science in Entrepreneurial Management

2010-2011 Quezon City Polytechnic University

IBP Road Batasan Hills District 2 Quezon City

Bachelor of Science in Information and Technology

WORK EXPERIENCE

October 2015 – Present

TELEPERFORMANCE PHILS.

2nd/F Annex SM Fairview, Quezon City

Customer Service Representative

Assigned to Guthy Renker

Duties and Responsibilities:

Took inbound calls for providing service and product information.

Provided callers with accurate information if they have inquiries and it will based on our system that is always updated.

Generated tickets for problems that cannot be resolved over the phone and forward it to the right department for assistance.

August 2012 – December 2012

ROBINSON SUPERMARKET CORPORATION

1133 Quirino Hi-way cor. Maligaya Rd. Brgy. Pasong Putik, Novaliches, Quezon City

Sales Clerk

Assigned to Robinson Supermarket Novaliches

Duties and Responsibilities:

Monitoring stocks in the selling area, refill display and update inventory records.

Create shelf tags for the proper product description and updated pricing for costumer reference.

Receive and ensure completeness of delivered concessionaire items.

Responsible for the supervision of display for our Home Brand items in the selling area.

Process the promo sheet endorsed by our supervisor for update of promo displays in the selling area.

Giving an excellent customer service at all times.

July 2010 – January 2011

Student Assistant

Assigned to Information and Technology Department – PUP, Sta. Mesa, Manila

Duties and Responsibilities:

Attend to several students inquiries and request for the Department such as laboratory reservation, borrowing of projectors and scanners and others.

Monitors and schedules IT Department orientation for new students.

Helps on processing new students ID and updating database that requires students’ basic information.

Responsible for confidential documents filing, encoding and monitoring.

PERSONAL DATA

Age : 21

Date of Birth : May 17, 1994

Civil Status : Single

Religion : Roman Catholic

Citizenship : Filipino

Height : 5’6’

Weight : 59 Kls.

Language Spoken : English/Filipino

Mother : Josephine D. Esparrago

Father : Charles E. Esparrago

SKILLS & CHARACTERISTICS

Microsoft Office applications (Excel, Word, Power point, Access, FrontPage, Publisher)

With excellent typing skills

Dynamic, fast learner, with great eagerness to learn and optimistic

Can deal with different types of people

CHARACTER REFERENCE

Mr. Arjaie B. Adianan - Commercial Engineer

Manila Electric Company (MERALCO)

Business Solution Center, Ortigas, Pasig City

(63-927-*******/(63-925-******* / acthsd@r.postjobfree.com

Ms. Janel Joyce B. Centeno - Registered Nurse

Veterans Hospital

Quezon City

(63-915-******* / acthsd@r.postjobfree.com

Mr. Charles Joseph III D. Esparrago

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