Stacey L. Maura Page * of *

STACEY L. MAURA

**** ***** **** *. ~ HOWELL, MI ~ 48843 ~ 517-***-**** ~ acthry@r.postjobfree.com PROFESSIONAL SKILLS

Over ten years of administrative experience

Highly proficient in Microsoft Office

Polished written and spoken communication skills

Cheerful, dependable self-starter who also works well in teams WORK EXPERIENCE

MICROTEMP FLUID SYSTEMS LLC, FARMINGTON HILLS, MI

Purchasing/Office Assistant, May 2015 – Present

Operate office machines, such as copiers and scanners, voice mail systems, and computers. Maintain and update filing, mailing, and database systems, both manually and using a computer. Communicate with customers, vendors and co-workers to answer questions, disseminate or explain information.

Create, send, process and track purchase orders.

JO-ANN STORES INC., BRIGHTON, MI

Teacher, Creative University, Nov 2014 – Present

Prepare lessons according to Jo-Ann Creative University standards. Teach crafting concepts to children and adults in groups of 2 to 6. Maintain teacher certification through national university sponsors. Create and distribute instructions, examples and tracking materials. Market classes at monthly Open Houses, including live demonstrations in the store, samples of craft items, presentations, and displays.

Guest Services Associate, Nov 2014 – May 2015

Greet customers entering establishment.

Receive payment and issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Supervise others and provide on-the-job training.

RAND CONSTRUCTION ENGINEERING, BRIGHTON, MI

Administrative Assistant, Sep 2013 – Sep 2014

Maintain paper and electronic filing systems for records, purchase orders, and other material. Scan and copy correspondence and other material, including blueprints on a large-format copier. Compose, type, and distribute meeting notes, routine correspondence, and reports. Learn to operate new office technologies as they are developed and implemented. Conduct searches to find needed information, using such sources as the Internet. ST. FRANCIS XAVIER CHURCH, WINDOM, MN

Administrative Assistant and Bookkeeper, May 2011 – Jan 2012 Use computers for spreadsheet, word processing, and database management, and accounting. Set up and maintain paper and electronic filing systems for records, correspondence, and parishioner tracking.

Compose, type, and distribute meeting notes, routine correspondence, and reports. Establish tables of accounts and assign entries to proper accounts, and report to Pastor. Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements.

Stacey L. Maura Page 2 of 2

WINDOM AREA HOSPITAL, WINDOM, MN

Registrar and Receptionist, May 2011 – Dec 2011

Protect the security of medical records to ensure that confidentiality is maintained. Retrieve patient medical records for physicians, technicians, or other medical personnel. Process patient admission and discharge documents, inc luding checking for insurance eligibility. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

ZF GROUP NORTH AMERICAN OPERATIONS, NORTHVILLE, MI Sales Representative/Market Analyst, Sep 1999 – Oct 2002 Prepare reports of findings, illustrating data graphically and translating complex findings in to written text.

Gather data on competitors and analyze their sales and usage of competitors’ and our products. Forecast and track sales trends, analyzing collected data. Consult with clients after sales or contract signings to resolve problems and to prov ide ongoing support.

Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Administrative Assistant, Sep 1997 – Sep 1999

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and presentation software. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Open, sort, and distribute incoming correspondence, including faxes and email. Make travel arrangements for executives.

Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

NABISCO BISCUIT COMPANY, FARMINGTON HILLS, MI

Customer Service/Administrative Assistant, Feb 1996 – Sep 1997 Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applicat ions. Compose, type, and distribute correspondence, and reports. Learn to operate new office technologies as they are developed and implemented. Establish work procedures or schedules and keep track of the daily work of clerical staff. Communicate with and track delivery drivers and balance their delivery records. EDUCATION

EASTERN MICHIGAN UNIVERSITY, YPSILANTI, MI

MBA, Apr 2000

GPA 3.7/4.0

EASTERN MICHIGAN UNIVERSITY, YPSILANTI, MI

BA in English Language and Literature, Apr 1996

GPA 3.9/4.0

ADRIAN COLLEGE, ADRIAN, MI

Completed coursework towards BA in English, Apr 1993 GPA 3.9/4.0