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Customer Service Supply Chain

Location:
Atlanta, GA
Salary:
1.00
Posted:
February 11, 2016

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Resume:

ARTURO ESCAMILLA

770-***-**** Greater Atlanta Area acthqh@r.postjobfree.com

http://www.linkedin.com/in/arturoescamilla1

SUPPLY CHAIN / PROJECT MANAGEMENT - OPERATIONS

A highly qualified professional fully bilingual in English and Spanish, with extensive experience in customer service, business operations, supply chain, including: purchasing, warehouse, inventory control and vendor management in the manufacturing and retail arena, a results-oriented self-starter with proven success in reducing costs, increasing efficiency and quality, having the right product at the right price at the right moment.

KEY QUALIFICATIONS

Project & Supply Chain

Management

Buyer / Purchasing /

Procurement

Warehouse & Inventory

Control Management

Logistics Lean Six Sigma Vendor Management

Business Operations Resource Allocation Conflict Resolution

Customer Service Human Resources B2B Sales

General Accounting AP & AR Attention to Detail MAJOR ACHIEVEMENTS / ACCOMPLISHMENTS

Reduced repair costs for over 1,900 Home Depot USA stores through the design of an electronic data equipment sheet now used by senior management as a powerful tool for decision-making on equipment replacement; also used for tracking expiration dates of warranties to control repair costs.

Achieved a 30% time reduction on all receiving operations after implementing new strategic processes and procedures.

Attained a 50% time reduction after streamlining specific dray vendors’ accounts, thus reducing the processing time on their transactions.

Maximized accuracy of inventory control by redesigning the entire warehouse layout and implementing new staging processes and procedures.

Identified obsolete inventory in excess of $ 500,000 that was returned to the vendors. Maintained inventory levels worth USD $ 6 million.

Improved vendor relations by building an effective working relationship due to providing immediate support and response through clear verbal and written communications. PROFESSIONAL EXPERIENCE

Sherman + Reilly Chattanooga, TN

Buyer 4/ 2015 – 6 / 2015

Sherman + Reilly, a Textron Inc and Greenlee Corp, has been a leading US manufacturer of tools and pulling, stringing equipment for underground, aerial transmission, distribution of electrical power and communications systems.

Designed an electronic tracking sheet that became a powerful tool to better control and communicate shortages of received materials. This tracking sheet is now shared and used by managers and other authorized users in the Supply Chain Group.

Procured: Steel, Aluminum, Engines, Axels, Raw Materials and other parts required for the manufacturing of the equipment Sherman-Reilly specializes in.

Used SAP daily to: issue, modify, edit, expedite, and track purchased orders to suppliers and better Inventory control.

Basic-Energy International Atlanta, GA

International Sales Representative for the Colombian Market 2009 – Present

Present to high profile government officials the features and benefits of implementing this E-technology, in the creation of clean electrical and steam energy by incinerating organic waste, thus reducing the need for land fields.

Arturo Escamilla 770-***-**** acthqh@r.postjobfree.com Page # 2 The Home Depot, U.S.A. SSC – Atlanta, GA 2001 - 2008 Equipment Maintenance Coordinator (2006 – 2008)

Reduced repair costs for over 1,900 Home Depot USA stores through the design of an electronic data equipment sheet now used by senior management as a powerful tool for decision-making on equipment replacement; also used for tracking expiration dates of warranties to control repair costs.

Exercised authority to approve or deny equipment-repair quotes, or recommended purchase unit replacements, for twelve accounts covering over 1,900 USA stores.

Trained and coached vendors in the “EMS” usage, monitored their performance, created preventive maintenance schedules or made changes to existing ones, assigned vendors to new stores.

Searched and initiated contacts to identify best generator vendor, on-boarding vendor, initiating service to the new store in Guam.

Improved vendor relations by building an effective working relationship due to providing immediate support and response through clear verbal and written communications. Lead Receiving Coordinator, Store # 121 (2004 - 2006)

Achieved a 30% time reduction on all receiving operations after implementing new strategic processes and procedures.

Trained receiving associates at Home Depot stores # 121 and # 1755.

Effectively identified and resolved problems with the file processing and reporting, presented and resolved discrepancies caused by damages, shortages and overages to either vendors or carriers. Import Accounting Payables (2002 – 2004)

Attained a 50% time reduction after streamlining specific dray vendor’s accounts, thus reducing the processing time on their transactions.

Created and presented monthly “Demurrage, Detention, and Door Per Diem” reports to the distribution centers for their approval or denial of charges presented by vendors.

Greatly improved vendor relations.

International Expense Payables (2001 – 2002)

Processed and paid all operating expenditures for the stores, district office, and distribution center in Puerto Rico.

Vendor Management.

Getronics Government Solutions, Inc. / Wang Montgomery, AL Logistics Analyst - Assistant Warehouse Manager 1999 - 2000 Getronics is a major contractor to the US Air Force for all networking communication installations systems nationally and globally.

Maximized accuracy of inventory control by redesigning the entire warehouse layout and implementing new staging processes and procedures.

Identified obsolete inventory in excess of $ 500,000 that was returned to the vendors. Maintained inventory levels worth over USD $ 6 million.

Responsible for the day-to-day operations of the Air Force Systems Networking (AFSN) program warehouse / staging area and network.

Assisted program managers in the decision-making regarding replenishment levels of “materiel” handled for the Air Force Networking program.

Trained, developed and assigned duties and responsibilities to 15 associates and network technicians in the warehouse and in the field.

Coordinated all international and national shipping and receiving for the equipment and “materiel” required for the program.

Sears Automotive / NTB Alabama / Georgia

Lead Customer Services Advisor Full Time / Part Time 1996 - 2004

Presented customers with various automotive services and products, and recommended those that best fit the customer’s automobile needs and budget.

Received customer payments, performed end-of-day sales reconciliation reports. Prepared daily deposits.

Arturo Escamilla 770-***-**** acthqh@r.postjobfree.com Page # 3 Empaques Especiales Bogotá, Colombia

Co-Founder, General Manager

Assisted in the creation of this company, which is the second oldest and largest manufacturer of shopping bags and gift-wrapping products in Colombia. It offers various printed products for both industrial and retail clients.

Served as a key member of organization’s start-up operations which included product design and development, established testing standards, quality controls and ultimate product rollout.

Successfully applied and trained supply chain and procurement team members in all aspects of JIT and Lean initiatives during tenure.

Supervised the following departments: human resources, B2B sales, customer service, marketing, advertising, project and supply chain management “procurement / purchasing/ buyer,” logistics, warehouse and inventory control management,” QA, production control, scheduling, graphic design and general and financial accounting, AP / AR, collections.

Human resources, hired, trained, coached, performance feedback, workforce development

Handled negotiations, acquisitions and payment terms on purchases or leases of buildings, machinery, equipment, company vehicles and raw materials.

Effectively partnered with national and international vendors and customers to maintain efficient inventory levels, without affecting the production line processes or our customers. Farautos Ltda. Bogotá, Colombia

Purchasing Director

Farautos is the oldest and largest exhaust systems and electrical harness manufacturer of original equipment (OEM) for the auto assembling plants and replacement market in Colombia.

(Chevrolet, Chrysler, Mazda, Renault, Toyota and Fiat.)

Successfully introduced this corporation to JIT and Lean initiatives.

Effectively partnered with national and international vendors and customers to maintain efficient inventory levels, without affecting the production line processes or our customers.

Handled negotiations, acquisitions and payment terms on purchases or leases of buildings, machinery, equipment, company vehicles and raw materials.

Provided ongoing coaching, developing and mentoring to the purchasing and warehouse team members who worked directly or indirectly under my supervision. OTHER RELEVANT EXPERIENCE

Discover Staffing - Notivus Compliance Analyst - Contract Atlanta, GA Super Target Store # 1761 Operations / Customer Service Roswell, GA The Home Depot Staffing Analyst - Contract Atlanta, GA US Census Bureau – 2010 Enumerator - Contract Atlanta, GA Vascondor, Inc. / Softan, Inc Office Manager Morris Plains, NJ EDUCATION & CERTIFICATIONS

Universidad de Los Andes B. S. in Business Administration. Bogotá, Colombia Butler University Course work in Management & Marketing. Indianapolis, IN Southern Polytechnic State University Candidate for a PMP Certificate. Marietta, GA Georgia State University Course work in Lean Six Sigma. Atlanta, GA APICS Candidate for a CPIM Certificate. Atlanta, GA COMPUTER SKILLS

MS Office Suite, SAP, MS Project, Staff Suite, Ceridian Time, Quick Books, PeopleSoft, Lotus Notes, Rock Port, IBM, Accorde, EMS, AS400.

COMMUNITY SERVICE

Community Action Center. Volunteer. Sandy Springs, GA En Able of Georgia. Volunteer Coordinator. Roswell, GA Home Depot Foundation / Habitat for Humanity. Atlanta, GA Team Captain, Led 30 volunteers in building playgrounds as part of the KaBoom for playground initiative.



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