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Customer Software Developer

Location:
Woodridge, IL
Posted:
February 11, 2016

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Resume:

Mark Engel

**** *** *** ****

Woodridge, IL *****

630-***-**** acthpd@r.postjobfree.com

SUMMARY

Senior Software Developer/Analyst with strong skills in C and C++ and recent work in C# .NET. I am experienced with HTML and cgi scripting in C to manage web forms and databases. I am an accomplished system trouble shooter in all languages above and able to work remotely. Experienced building and managing web sites and web based forms. Strong work ethic and take pride in delivering high quality, efficient and bug free code. Work well alone and in a team environment. Background includes:

C – 28+ years in coding, testing and trouble shooting.

C++ - 2 years experience in coding, testing and trouble shooting.

JavaScript - 11 years experience.

Over 28 years working with Unix and over 2 years experience in Linux

ASP.NET – 1 year

HTML/CGI script - 12 years of experience, Web Forms and scripting, Web sites and flat files.

C#.NET- 9 years of experience coding, testing and trouble shooting in 4.0. Experience in VS-2010. – currently working in C#.NET at ACT in Glenview.

Use Visual Studio 2010 to develop Windows forms applications

LinkedIn: http://www.linkedin.com/in/markaengel

Ask me about my 9-11 story.

CAREER HISTORY

CONTRACT PROJECTS

Alcatel-Lucent Technologies, Naperville, IL Jan. 2015 – Nov. 2015

MMCv4 Integration – integrate OMC-RAN v1 and OMP v2 to OMCRANv4 and OMPv4 respectively at customer sites. Work with Unix and Linux OS’. Follow procedures and develop scripts if needed. Upgrade current legacy technology to state of the art technology going from Unix system to a Linux system. Upgrade software and hardware and configure system.

Alcatel-Lucent Technologies, Naperville, IL Jan. 2014 – Dec. 2014

Critical support for MMCv4 Integration – Support field engineers while they integrate OMC-RAN v1 to OMCRANv4. Work with Unix and Linux.

Alcatel-Lucent Technologies, Naperville, IL Aug. 2012 – Dec. 2013

MMCV4 Integration – Integrate legacy system to ATCA frame Technology, Team Lead and SME for the project. Train other engineers on the Migration procedure and also support all the work on a 24/7. Work in Unix and Linux.

C#.NET/VS 2010 IDE - Windows Forms Application Sep. 2008 – Aug. 2012

Access SQL Database 2008 R2

Web forms

Login capability

Visual Studio 2010

C#.NET – Developed Applications – Using Visual Studio 2010 IDE.

Windows forms tracking system for trucking industry – Using VS 2010 IDE to create App.

Access SQL DB via Entity Framework

Display data via Gridview and print grids

Track orders and schedules, time alerts

Interface with MS Contacts, Calendar

Volleyball match tracking application – VS 2010 IDE to create App..

Track a volleyball match live.

Track player’s statistics.

Display several reports.

Generate 9 pages of reports for post match analyzing.

Volleyball League Manager – Use VS 2010 IDE and OOP to create App.

Manage 4 - 14 teams per league.

Generate schedules.

Input weekly match scores.

Generate status reports.

Generate tournament data.

Mark Engel Page Two

ACCU-RAY INSPECTIONS SERVICES, Elmhurst, IL Sep. 2008 – Aug. 2012

I am a line supervisor in a warehouse managing 6 to 20 people. Maintain Electronic equipment. Construct needed equipment.

ALCATEL-LUCENT TECHNOLOGIES, Naperville, IL 1978 – 2008

Member of Technical Staff - Critical Support Engineer

Provide technical support to customers 24x7. Provide software solutions to problems in the current customer product. Software developer for several development deliverables and a Subject Matter Expert for System Initialization and Recovery, Switch Integrity and Operating System Distributed Systems (OSDS) OS - UNIX RTR.

Full software development life cycle (SDLC) – requirements, design, code, test and deliver in C and C++.

-Responsible for initialization and recovery subsystem.

-Wrote several tools to aide trouble shooting customer machines.

Trouble shoot/fix problems – C, C++, UNIX shell, JavaScript, CGI script, html.

-Able to trouble shoot problems on the customer machines remotely.

-Supply solutions to problems, either by supplying the coded solution or informing the responsible programmer with the details to fix the software deficiency.

Critical support - CDMA, Unix, HTML, CGI script, C and C++.

-Interface with customer, identify problem and fix.

-Provide software solutions to coding deficiencies.

-Support customer in upgrading software.

Developed Overload Control mechanism.

-Allows system to “hang” together under extreme traffic load.

-Mechanism is still used today.

-Allowed communication to be active during 9/11 in New York City.

Mentor college summer science students.

-Give project to complete in 10 weeks.

-Provide tutoring and guidance in SDLC.

-Assign small projects in C to help write efficient code.

Designed and built IP test lab.

-Constructed 4 separate labs.

-Connectivity through patch panels.

-Remote access via terminal server through the internet.

-Lab equipped with router and switch.

-Generated web site with complete details and operability of labs.

- Wrote software pre-check application.

-Written in Unix® shell script/perl/expect.

-Verified components of a customer machine for software readiness.

-Generated web site to support pre-check application.

Web development written in C.

-Created web Calendar program used by 80% of the company.

-Developed a web interface to keep track of temporary fixes installed on a customer’s machines.

-Wrote a web interface to associate fixes with Modification Requests (MR) and developers and generate several reports.

-Generated a web application that searched notes on problems and solutions found at customer machines.

-Wrote program for requesting one of two portable volleyball systems.

-Wrote program for requesting one of 6 volleyball instructional tapes.

Global Engineering Centers (GEC) Transition Team Mentor.

-Responsible for training China Team in company’s operating system and multiple subsystems.

EDUCATION

MS, Computer Science, Illinois Institute of Technologies, Chicago IL, 1988

BS, Electrical and Electronics Engineering, DeVry Institute of Technologies, Chicago IL, 1978

AS, Electrical Engineering, DeVry Institute of Technologies, Chicago IL, 1977

Mark Engel Page Three

PATENTS

US 6,207,895 B1 3/27/2001 Device Box For Wall Mounted Communications Apparatus

OTHER ACTIVITIES

1987 – present - Chairperson of Indian Hill Volleyball Club

-Responsible for generating schedules

-Providing weekly status for leagues

-Collecting team fees

-Paying facility and referees

-Keeping club web site up to date

1990 – 2000- Volleyball Coach to boys and girls 12 to 18 years old

1999 – 2001 assistant women’s volleyball coach at Benedictine University

2002 – 2008 assistant coach at Aurora University

Play Volleyball in men’s and coed leagues

Electrical wiring residential

OTHER LANGUAGES

Spanish - semi fluent



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