STACEY BAEZ

*** *** ******, *********, ** *****

C: 201-***-****

acthid@r.postjobfree.com

OBJECTIVE

Seeking a position in the Marriott Hotel. Offering exceptional hospitality and administrative skills to meet and exceed customer satisfaction.

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PROFESSIONAL EXPERIENCE

Feb/2014- Present Hudson County Division of Welfare, Jersey City, NJ

Adult Medicaid HSS1/ IRF data entry- Food Stamp HSA

Responsible in handling interviews for applicants applying for public assistance (in English and Spanish), tasks include: gathering income data, citizenship, social security card along with other important documents, analyzing, searching and printing various screens DOVE, FIND, Medicaid screens. Once reviewed I would Approve or Deny cases.

Established in providing receptionist relief when necessary

Prepared, organized, and maintain tracking cases using Excel spreadsheets

Providing excellent customer service satisfaction and data entry updates- food stamp clients.

June/07 - Feb/2014 Urban American Management, West New York, NJ

Compliance and Accounts Payable Assistant/ part time receptionist/ Call center Representative (Queens)

Responsible for processing invoices (e.g. entering invoices in system, obtaining required signatures, disbursement of checks, etc.).

Call center service satisfaction with tenants, set appointments, vendors, supers in 12 buildings, and property manager interaction daily to executive excellent work.

Responsible for maintaining and organizing accounts payable files.

Perform receptionist duties as needed (i.e. provide relief and fill in during vacations, etc.).

Assist regarding inquiries by vendors requiring payment status, and other related duties.

Sept/08 – May/09 A. Harry Moore School, Jersey City, NJ

Teacher’s Assistant (Work/study program)

Assisted teachers with the instruction of students with down-syndrome.

Reviewed the students’ assignments and assisted them with corrections.

Assisted teachers with monitoring well being of the students and escorted them to their various classes.

May/03 – June/07 Edgewater Multiplex Cinemas, Edgewater, NJ

Cashier/Usher

Responsible for ticket sales, provided maintenance services and liaised with customers.

Summer 2002 Union City Department of Public Works, Union City, NJ

Summer Assistant

Provided various administrative duties as needed.

EDUCATION

2014- HUDSON COUNTY COMMUNITY COLLEGE-Certificate of completion- Client/Customer service

&phone Management, From Stress to Tranquility- Stress Management, and Understanding & Managing Today’s Diverse

Workplace.

2013-present NEW JERSEY CITY UNIVERSITY- MA., Guidance Counseling 3 semesters left to finish

2009- NEW JERSEY CITY UNIVERSITY, B.S., Psychology – Summer Internship (Behavioral Counseling)

2008- HUDSON COUNTY COMMUNITY COLLEGE, A.A., Elementary and Secondary Education

2004-EMERSON HIGH SCHOOL -

EXTRA CURRICULAR ACTIVITIES

Honor Society, Latino Club – NJCU

Member Psi Beta, National Psychology Honor Society, Hudson County Community College, ACA member

SKILLS

Microsoft Word for Windows, (PC), Excel, Power-point, Write and speak Spanish (fluently), MRI, UAP

REFERENCES

Will be furnished upon request

Contact this candidate