Ian B. Ashton

*** ********* ****,

Wirtz, VA ****4

540-***-****

Email: acthf5@r.postjobfree.com

GENERAL HANDS-ON MANAGEMENT

FINANCIAL BUSINESS PLANNING

STRATEGIC PLANNING

INNOVATIVE LEADERSHIP

INTERNATIONAL MARKETING/SALES

LABOR RELATIONS AND ISSUES

HUMAN RESOURCE MANAGEMENT

INVENTORY AND PROCESS CONTROL

CONTINUOUS PROCESS IMPROVEMENT AND QUALITY CONTROL (ISO)

SUPERIOR CONTRACT ADMINISTRATION

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE April 2011 - Present

InfoSeal, LLC

Day-to-day point of contact for major customer

Additional roles include: estimating, order-entry, order-writing, production planning.

Responsible for accurate inventory of customer-supplied materials

Responsible for ensuring supply of internal manufacturing materials

Provide coverage for office personnel that are out of the office

Work with manufacturing personnel to ensure smooth operations

REALTOR January 2009 – Present

Earned prestigious “Listing Agent of 2009” award

GENERAL MANAGER October 2004 – June 2007

International Perforating Services, Inc.

Successfully completed start-up of North American business and operations

Reported directly to European owners

Successfully recruited and trained all employees

Successfully initiated and implemented ISO 9001:2000 Quality Standard

Directly responsible for Payroll, Invoicing, A/R, A/P, all Human Resources, Shipping and Receiving, and all warehouse requirements. Also established business relationship with corporate attorneys, accountants, and book-keeper

Researched and negotiated terms with all suppliers, and responsible for all procurement and inventory control

Responsible for all customer communications, including Contract Administration

VICE-PRESIDENT, USPS RELATIONS September 1995 – October 2004

Banknote Corporation of America, Inc

Report directly to the President.

Responsible for direct, day-to-day communications with largest client (USPS) for $30+ million Contract.

Responsible for all USPS Contractual requirements including: First Article submissions, technical and managerial documentation, distribution requirements.

Participate in strategic planning meetings with largest clients (USPS, SSA, etc.)

Oversee quality criteria and acceptance levels throughout manufacturing process.

Member of the BCA Executive Committee, overseeing ISO Management Review, personnel/HR issues, capital expenditures, investments, etc.

Member of BCA Technical Improvement Team.

Participate in internal ISO Audits.

Liaison with gravure printing sub-contractor under USPS Contract.

Company contact – and directly responsible - for all postage stamp related clients, including: United Nations Postal Administration, Swiss Post, HongKong Post.

Member of "Request For Proposal" response team

Available for business travel on short notice, to any location.

Represent BCA for media events, trade shows, etc.

STAMP FINISHING MANAGER April 1994 – September 1995

Banknote Corporation of America, Inc.

Assisted and advised setting-up of new product manufacturing for United States Postal Service (Client).

Responsible for day-to-day finishing operations and Personnel.

Directly responsible for Contract Administration

Responsible for new product manufacturing layouts.

Advise and research new equipment requirements.

Ensure on-time delivery of finished product.

ASSISTANT GENERAL MANAGER/OPERATIONS 1991-1993

Ashton-Potter America, Inc.

(In conjunction with Ashton-Potter, Ltd.)

Setting-up, estimating, hiring, supplier negotiations relative to United States Postal Service contract.

Directly responsible for manufacturing layouts, supplier quotes, methodology of operations.

Developed unique color separations, layouts and other security-oriented matters.

Developed Quality Assurance program/procedures.

MANAGER, SECURITY OPERATIONS 1985-1993

Ashton-Potter, Ltd.

Day-to-day operations of office and Plant Personnel (approximately 90 people) and equipment. Estimating – i.e.: sheet layouts, equipment requirements, manpower requirements, supplier quotes, and time-lines.

Management representative of union contract negotiating committee encompassing grievances, hiring, dismissal, seniority, etc.

Direct communication with client purchasing, stamp design, and other departments.

Attended various business meetings in Toronto and Ottawa.

Monitored performance of Security Production Manager, Finishing Manager, Pre-Press Manager, Quality Assurance Manager, Coordinator, and Finishing Supervisors.

EDUCATION

U.S. Baccalaureate Degree in Business Administration 1994 with a concentration in Operations Management

Film Stripper 1983

Graduated Five-Year Apprenticeship under Graphic Communications International Union.

Ontario Secondary School Honors Graduation Diploma 1977

Etobicoke Collegiate Institute (Toronto, Ontario)

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