ENRIQUE SANTIAGO

■ 646-***-**** acthdx@r.postjobfree.com

Objective:

To obtain a full time position in the field of telecommunication technician, utilizing my skills, experience

and training to add valve to the organization.

08/07/15- 12/18/15 H&D Maintenance- Driver

Deliver equipment to all sites and pick up materials, garbage from demolition work & machinery.

Keep truck fully stocked with supplies .Paint, primer,stubs, tracks, wood, compound, plaster etc.

01/05/14- 08/05/15 Super Contractors Corp.- Free Lance Contractor

Architectural drafting( Floor plans, Kitchen, Bathroom, Cabinets & Bedroom Layouts.

Painting, Plastering & Tiles.

08/08-01/31/12 Ralph Lauren- Sales Associate

Runner-Assisting sales associates

Shipping & receiving and Organize stockroom

03/26/08-06/02/08 Precision Cable Communication ( RCN)- Technician

Install Cables,Internet & Telephones, also Troubleshoot cable service together with Main Office

l1/04-03/08 Cupo Creations Inc., New York- Trades Assistant

Assisted with plaster coating, painting & Custom Molding installation

11/02-01/03 Eddie Bauer, New York- Sales Associate

Customer service representative, responsible for answering questions and retail sales.

5/01-9/01 Telergy, New York- Field Technician

Installed and serviced T1’s and T3’s, Fiber Optic OC-3, OC-12, OC-192 NORTHERN TELECOM.

Programmed CAC MUX and Navigators, Service Nortel UE9000 AND Star Hub

8/00-3/01 Spectrum- Jupiter, Florida- Electronic Components Sales Representative

Customer service representative responsible for direct marketing and equipment sales.

1/00-8/00 FiberNet, New York- Senior Technician

Team Leader: supervised Carrier Hotels, New York City.

Provided level III Technical Support for the NOC and City Operation.

Performed installation, commissioning, maintenance and troubleshooting of Optical Transmission.

Excellent working knowledge of test equipment.

Learned new materials, followed instructions easily and worked well under adverse conditions.

6/99-11/99 IXNET, IPC New York- Technician

In charge of electronic components, ordering parts & tracking package

6/98-9/98 Net2000, New York- Communication Operations Consultant

Performed new telephone installations including ordering lines from major service providers

Communicated with customers on deadlines to ensure that circuits are complete and functioning

10/97-2/98 AT&T Solution, New York Technical Consultant (Rightech)

Prepared detailed System Status Reports for management review

Performed diagnostic tests on T1’s for pattern, bit errors or slips, or Round Robin

1987-1995 Siemens Rolm, New York- Customer Support Engineer

Responsible for 30+ customer accounts including Columbia University (9 nodes) and City College (4 nodes)

Installed and upgrades for PBX and Voicemail

Performed programming moves, adds and changes

Solved hardware problems by replacing damaged circuit boards when necessary.

Education:

A.A.S. Mechanical Technology,

QUEENSBOROUGH COMMUNITY COLLEGE, BAYSIDE NEW YORK

TCI COLLEGE OF TECHNOLOGY, NEW YORK- DIGITAL MEDIA ARTS

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