Markell Trotter

acthap@r.postjobfree.com/ **** Tulane Rd West 901-***-****

https://www.linkedin.com/in/markell-trotter-827637110

www.github.com/memphmane86

Qualifications

• Strong analytical skills• Excellent problem solving skills• Excellent teamwork skills

• Strong burning passion to be in the top 10% of my development field

• Extremely quick learner with passionate ability to learn new cutting edge technologies

Languages and Technologies Experience

• NetBeans • Notepad++ • Visual Studio • Eclipse • JSP • MySql • MS Access • PL/SQL • JDBC• HTML/CSS• XML/XHTML• GlassFish• Apache Tomcat/Derby• JAXB• Git• Spring MVC• JUnit• LINQ

Projects:

• Course Highlights: Application Implementation, Intro to Software Engineering, Java Programming (I/II), Database Programming, Fundamentals of Networking, .NET (I/II), Application Architecture, Web Design, Business Systems, Information Systems, Operating Systems, Algorithms and Logic for Programming

•Java// Designed, coded, tested and implemented a frequent shopper program for Kudler Fine Foods to improve customer loyalty. Implemented a loyalty rewards program for phase II.

•Java// Created a Java program that marshals and unmarshals selected computer parts using Eclipse, Swing Window Builder, and JAXB.

•Java// Learning Team: Designed a JDBC Charity Database that displays information in a table. Team also coded a program that connects to the JDBC using SQL statements and GlassFish server.

•Java// Designed a solution to a sales tax program that demonstrates the uses of SOLID principles and design patterns in OOP such as abstract classes, interfaces, and factory design pattern.

•Java// Designed, tested, and debugged a GUI program that reads and writes data files.

Experience

Nidec Motors Southaven, MS

RGA Coordinator May 2014-

• Successfully generated $210,000 of credit to customers’ accounts within four months, while maintaining, reviewing, and updating process documentation on a daily basis.

• Ensured a high level of customer service was delivered to all customers, in accordance with the customer support RMA Team’s objectives. Effectively utilized MS Outlook, Access, Excel, and Word to email customers and provide daily customer support.

• Mastered the role of being effective and efficient with data entry and processing all customer requests for returns with minimal direct supervision.

Volunteer Work

Volunteered during summers at A.E.H. Head Start Center (1999-2005)

Education

B.S. in Information Technology Software Engineer

University of Phoenix Memphis, TN

Graduation Date: November 20, 2015 GPA 3.6