JACQUELINE E. GIRON
Pasadena, CA 91104
Cell: 626-***-****
acthag@r.postjobfree.com
Objective
A highly resourceful, energetic and competent Front Desk Medical Receptionist with two years and half of experience and providing the highest stand of patient-centered administrative support. Possessing a proven ability to deal with all aspect of front office duties and able to handle competing demands professionally and efficiently. Offering strong customer service skills and medical scheduling expertise to attain the utmost level of patient care while providing effective tier one services.
Education
March 2010-November-2010 Graduated-February 2011
Everest College, Alhambra, CA, Medical Billing Insurance Coding
December 2007-February 2016 Pasadena, CA
Licensed Notary Public
May 1990
ICT College, Los Angeles, CA
Modern Office Technology
June 1987
Benjamin Franklin High School, Los Angeles, CA
General Studies
Certifications and Special Skills
HIPAA Certified OSHA Certified Bilingual – English & Spanish
Insurance Billing Medicare/ Medi-Cal Workers’ Comp
Clinex Private Insurance ICD-9 CM Coding
HMO’s- I.P.A.s Tri Care Plans Hospital Billing
Accounts Receivable Collections CPT Coding
Disability Forms Verifying Eligibility Typing 45 wpm
UB-04 CMS-1500 Ten Key by Touch
ADA Claim Form Med-Cal Office Ally
Microsoft Office
Employment History
February 2013- September-2015
Front Desk Medical Receptionist/
Macular Retinal, Vitreal Associates, Dr. Marta Recasens, Glendale, CA
Answer multi-line phone, check all messages, call the patients about their next day’s appointment, operate fax and copy machine, maintain front desk, reception are, kitchen & dialing room desk, counter equipment, appliances clean.
Pull-out and prepare blue charts on a daily basis, check patient’s insurances for new and existing patients, (HMO, PPO, Medicare, Medical, and WC).
Check-in and checkout patients, print daily exam sheets/OCT/FA/B-scan/Laser/Injection reports, replace sign-in sheet, file the doctor’s letter/orders to other Provider/Hospitals, and file charts.
Scheduling appointment and re-schedule appointments and do recalls, keep track of front desk supplies & replace, order (toner,cartridges,paper, candy)
Check super bills to make sure they are complete & prepare them for billing with the correct, update insurance information, fill out all request for authorization request form all HMO s patients.
Make copies of all front desk and back forms, fax prescriptions to pharmacies.
Make credit card payment (verbal authorization/copayments/payments, keep track of payments (cash, credit card, checks and give to Doctor on Friday printout patient’s reconciliation reports.
Trained all new employees and intern students, receive faxes, UPS, Fed-Exp, all coming and out mail.
Make copies of all vendors’ checks and get deposits slips ready.
October 2010- November 2011
Danny Wong and Thomas Wong Doctor of Chiropractic, Arcadia, CA
Medical Insurance Biller Coder- Part time- only Saturdays
Submit claims for doctor’s visits, diagnoses and procedures to insurance companies, patients and other payers for Personal Injury, PPO and HMO, Medicare.
Communicating with doctors and insurance agencies and manage a patient’s account and secure preauthorization from all insurances.
Working with patients to resolve billing complaints.
Performing clerical duties, scheduling appointments and maintained front lobby, offices clean.
Follow up when a claim is denied or in the case of delinquent accounts.
Electronic billing with Office Ally system.
Preparing invoices for billing and reviewing that they’re correct.
May 2012-January-2013
Accountemps Corporate, /Temp/Seasonal, Los Angeles, CA
Medical Billing Clerk
Responsible for Medi-cal insurance verification on a monthly basis and updated profiler, DMH.
Data entry of patient, medical billing, monthly reports, e-mail.
November 2006 – July 2010
Martinez Hostettler Inc., Pasadena, CA
Bookkeeping/Construction Administrator
Created the PM/Office project file/binder, setup field office files and reviewed daily mail.
Collected employee time cards and calculated hours worked.
Ordered office supplies, operated multi-line telephone system and seven extensions.
Entered subcontractors, venders and suppliers into American Contractors software.
Reviewed and processed all accounts payables, bookkeeping and payroll.
Created and maintained project management files.
Responsible for training and tracking all subcontractor invoices.
Processed all payments for subcontractors, vendors and suppliers.
Handled all human resources issues.
Performed all in-house Notary services.
References available upon request