*** ***** *** **. *****, TN *****

901-***-****

acth98@r.postjobfree.com

GEORGE S. CARTER

Objective

To obtain a senior management position with an established company with opportunities for advancement.

Experience

2013-Present Gossett KIA, Gossett KIA Mt. Moriah, Gossett Hyundai Memphis, TN

Service Director

Took over a struggling store with only 4 technicians and 2 service advisors.

Monthly gross was below 47000.00 for total service and parts

Built a strong team through training and vision casting

Now producing 135,000.00 in gross per month with 11 technicians and 4 service advisors

Accountable for training and hiring new technicians and service advisors across all brands: 14 different lines.

Responsible for recruiting for Gossett Motors via UTI in Lisle, Illinois as well as other sources

Oversee Parts department for profitability and gross as well as sublets

Maintain warranty schedules and A/R accounts

Maintained a CSI rating with National Ranking

Created all advertising for departments: email, direct mail and online website

Trained and implemented new processes for new managers and all stores

Currently developing Gossett Fleet Services a new division of Gossett Motors

2010-2013 MidSouth Tire and Alignment, LLC. Oakland, TN

Owner

Total dollars produced last year exceeded $600000

Retained customers from Midsouth Chevrolet

Maintained a $250.00 ticket average with 2.0 hours per RO

Maintained a qualified staff 6 employees at all times

2006-2010 Midsouth Chevrolet, Buick and Pontiac Somerville, TN

Jim Keras Chevrolet (bought out by Midsouth Chevrolet)

Service and Parts Director

Increased sales from $40,000 per month to over $70,000

Maintained customer CSI above region and national average

Averaged over $200.00 per customer pay RO and over 1.5hrs per RO

Responsible for parts inventory and sales

Maintained inventory of $100000.00

Responsible for Wholesale accounts

Designed advertising and negotiated advertising contracts

2006 Chuck Hutton Chevrolet Memphis, TN

Body shop estimator

Maintained over $100,000 in sales each month

Accounts Receivable maintained under 60 days

Managed work flow and designed new policies for service department

2003-2006 Firestone Memphis, TN

Store Manager

Maintained profit each month over $2000.00

Sold and exceeded set goals by company

Managed parts inventory, service department and customer flow

2000-2003 Sycamore Mitsubishi Sycamore, IL

Service and Parts Director

Managed service, parts and detail departments

Responsible for parts inventory and purchases

Created all advertising

Triple Diamond Certified service manager

Maintained Lost Sales and new wholesale accounts

Reported to manufacturer and adhered to stocking levels assigned by manufacturer.

Developed advertising in print and online.

Education

2003-Present Liberty University

Bachelor of Arts-in progress

Have taken numerous businesses classes

1992-1994 Christian Brothers University

Pursued degree in Industrial Psychology

Took numerous business classes

Interests:

On the automotive advisory board at Tennessee Technology Center

8th grade Life Group Leader at Bellevue Baptist Church

On Board of Trustees at Warren Community Church

ASE Certified Technician

Have Preached at Church and youth camps

Have organized fundraisers for community charity events

Contact this candidate