L. Logan Wiley III

Residence in Tampa, FL

Cellular: 813-***-****

33615

E-mail: acth90@r.postjobfree.com

Objective:

Network Administrator, Support Analyst, or equivalent position.

College Education:

Associate Degree - Computer Technology / Networking - 2000

Certifications and Training:

SSI Schaefer PEEM - 1st / 2nd Level Support - 7 SSI Certifications - 2013

SSI Schaefer PEEM - First Level Hotline Support Certification - 2011

Conectiva Linux Training - Admin / Advanced Admin (83 hours) - 2004 / 2005

MCP - Microsoft NT Workstation 4.0 / Server 4.0 - 2000

A+ Certified - Microsoft Networking Essentials - 1999

Personal Qualifications:

English as my native language, Portuguese as a second language and basic Spanish understanding; translation of technical and other material Portuguese-Spanish-English; work well in a team environment, with international colleagues, and inter-client team experience; excellent technical communication, oral and written; solid analysis and planning skills; organized with attention to detail; superb customer service; fast learner, pro-active and motivated.

Technical Abilities:

Advanced experience with Suse Linux Enterprise Server (ver. 9-12) with applications Samba, CUPs, Apache, DNS, among others. Oracle 9,10,11 database experience including installation, upgrade, backup and restore (RMAN, DBPump) and basic db maintenance. Advanced experience with MS Windows XP to 7. Installation and management experience with Windows Server 2003 and 2008, MS Office (2003-2010), ESXi virtualization, Apex, Glassfish, PHP, UberSVN, Ghost imaging products, among others; considerable Internet research experience and understanding and experience with Canbus automation and electronics.

Professional Experience:

SSI-Schaefer Brazil (November 2006 – December 2015)

Worked as a System/Network Admin and Support Analyst III offering client support via telephone, VPN and onsite when necessary. Installation, configuration, kernel upgrade and maintenance of Suse Linux Enterprise Server (ver. 9-12) and the SSI Warehouse Management System (WMS) program using Apache Tomcat (ver 5-7). Utilization of system tools for services problem resolution such as Top, Topas, PX, Netstat, Traceroute, Arp, etc. Installation, upgrade, maintenance and problem resolution for Oracle databases (ver 9-12). Managing DHCP configuration and clients, Configuration and troubleshooting for DNS. LDAP configuration and user management. Troubleshooting and problem resolution for SAN storage components. Utilization of scripts for automating server tasks, Bash, Bat, Ksh. Troubleshooting and problem resolution for PCX and Canbus automation. Maintenance of local LAN including Intranet server, local Cisco firewall and client servers via Telnet, SSH, PL/SQL Developer, among other tools. Client server installation, maintenance and testing. Installation and management of local ESXi servers for virtual machine copies of client servers. Worked with software documentation centralized in Germany via CVS and JIRA, online Tickets with iET. Technical document translation. National and international contact with colleagues and client contacts, vendors and service companies such as Microsoft, Oracle, Suse, and Novell for problem resolution. Proposals for servers, data collectors and other IT equipment. Testing and implementation of new tools necessary for better workflow within the SSI team. Office management, including server maintenance, upgrades, installations, laptop troubleshooting, repairs, upgrades, installations, Wi-Fi, LAN configuration and maintenance, Internet infra-structure. Maintained hosted e-mail.

International School of Curitiba Brazil (March 2002 – August 2006)

Worked in the place of a System/Network Admin and Support; administration of the network of Linux and Windows servers, Windows Workstations; involved in the planning and redistribution of equipment for the staff for improved efficiency; upgrade installation and configuration of new Servers updated with Conectiva Linux 10: DNS, Proxy/Firewall, Backup and Domain (File Server) with Samba; diagnosis and resolution of problems with the LAN, Servers, Workstations, printers and other technology equipment; maintenance and upgrade of the cabled, fiber and wireless LAN system; staff support and training in all areas of technology, including MS Office, Internet, Outlook, Webmail and other software; resolution of any day-to-day problems that arise in the technology and telephony areas.

Active participation with planning, budget, purchases, etc. along with the implementation of several stages of a 5-Year Technology Plan involving upgrades of the physical network, computers, software and other technology equipment.

Private English Classes Brazil (June 2002 – 2007)

Private English Teacher. Specializing in professional classes with employees of large companies like IBM, HSBC, Furukawa, CNH among others. Worked with basic fundamentals, conversation, accent reduction, pronunciation, and other learning needs.

CompuWave Fresno, California (March 2000 – August 2001)

Worked as a Network Administrator for small businesses without internal IT support. Diagnosis, repair and upgrades of laptops, computers, printers, Servers, Workstations and LAN problems, both in-house and on-site. IBM, HP and Toshiba certified warranty technician. Created and maintained detailed service orders. Hardware and software configurations for multiple system orders for school systems and business clients, including imaging and multi-casting with different software. Planning, installation and configuration of cabled LAN systems, wireless LAN systems, and other LAN configurations.

Notable Projects:

SSI

Migration of all client server databases and WMS configurations to in-house ESXi server.

Physical installation and configuration of Suse Linux production servers and Windows Servers on-site for clients in the Brazilian states of Minas Gerais, Bahia, São Paulo, Ceará, Parana and also in Argentina.

Participation in automation retro-fit projects for various clients.

Worked on-site for different project start-ups and retro-fits with international team members from Mexico, Argentina, Austria, Germany and team members for other states in Brazil.

ISC

Transition of upgrading the 80 Workstations for the entire school from WinNT to Win2000 (2003).

Implemented an ISC Webmail system with Squirrelmail (2004).

Built a new DNS server, upgrading from Conectiva Linux (CL) 7 to Conectiva Linux 10 (2004).

Built a new File Server, upgrading from CL 8 to CL 10 (2005).

Upgraded 150 Workstations for the entire school again from Win2000 to WinXP (2005).

Built a new Firewall Server, upgrading from CL 7 to CL 10 (2006).

Implemented a wireless LAN segment (2006).

CompuWave

Co-led a team on a project to complete the hardware installation of 13 racks of IBM Servers and 100s of Workstations and nearly 1000 laptops for a new School District learning center called the Center for Advanced Research and Technology (CART). Including building the racks, upgrading the Server memory and installing them in the racks; video card, wireless cards, and memory upgrades for the IBM Workstations, software installation on the classroom Workstations, and imaging the laptops (2000).

Setup and maintained a wireless lab of Workstations and Server in a Virtual Business Classroom for the Fresno Unified School District (2001).

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