Customer Service Sales
Resume:
acth8t@r.postjobfree.com
RUBEN ARAUJO
OBJECTIVE
Enthusiastic and well organized student of Service Excellence Program with previous customer service experience and positive attitude to work, seeking a part-time position in retail or a service environment, able to work for up to 20 hours a week.
SUMMARY OF QUALIFICATIONS
Well organized and efficient
Self-motivated and assertive
Quickly learned procedures and methods
Demonstrated effective leadership skills
EXPERIENCE
SALES MANAGER, TASSEI MOTORS, C.A. – MERIDA, VENEZUELA
Jun 2007 – Jun 2015
Worked with marketing to ensure consistent lead generation
Hired high-performing sales people according to HR staffing guidelines
Worked with sales leadership to generate ideas for sales contest and motivational initiatives
Tracked sales team metrics and reported data to leaders on a regular basis
Implemented performance plans according to company procedures
CUSTOMER SERVICE REPRESENTATIVE, TELEFONICA MOVILES VENEZUELA
Dec 2004 – Jun 2007
Resolved a wide range of product and service issues speedily and satisfactorily
Exceeded customer post-sales needs with energetic follow up
Maintained composure while handling challenging customer demands
Learned new processes systems and programs
EDUCATION
ILAC International College (Toronto, ON) – Service Excellence Diploma Program
January 2016 - Present
CARIBBEAN INTERNATIONAL UNIVERSITY, WILLEMSTAD - CURACAO,
BACHELOR OF SCIENCE IN MANAGEMENT / MASTER OF SCIENCE IN MANAGEMENT
May – 2012 – Dec 2014
“ANTONIO JOSE DE SUCRE” UNIVERSITY INSTITUTE OF TECHNOLOGY, MERIDA – VENEZUELA
ASSOCIATE IN ADVERTISING
Dec – 2006 – Dec 2011
VOLUNTEER EXPERIENCE
Saint John of God Nursing Home –
Dominican Sisters of St. Rose of Lima
Technical service and maintenance of computer equipment
Transportation of the senior residents requiring assistance in health centers
Transportation of the sisters requiring to run errands related to the nursing home
REFERENCES
Upon request
Contact this candidate