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Customer Service Manager

Location:
Punjab, Pakistan
Salary:
USD 4000 monthly
Posted:
February 12, 2016

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Resume:

CURRICULUM VITAE

NAME: - Usman Ali

Email address: acth8i@r.postjobfree.com

Mobile #: +92-322******* / +92-332-*******

CAREER OBJECTIVE:-

I am looking for a position in accounting or assistant office administration within a company where excellent and analytical and technical skills can be utilized to improve the company’s profitability, by utilizing my communication and office managerial skills, organizational and problem solving skills. WORK EXPERIENCE:-

Nov 2015 – Jan 2016

Mar 2012 – Oct 2015

Choice General Transport LLC.

Al qusais industrial Area 2, Dubai, UAE

Office Assistant http://www.choicegentpt.com

Responsibilities and achievements:

To make Local purchase Order for customer.

To call the customers and discussion about orders.

To collect the money at monthly basis.

To make working time sheets for the companies.

To maintain Office relation works.

To keep updates record of all Employees.

To receive the phone calls.

To reply the customers email.

Submission of correct documentation to the Ministry Of Labor for visa application.

Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when completed.

Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.

Snaa Industries, Capital Road Sialkot, Pakistan

http://www.snaa.biz Accounts & Export Manager

Responsibilities and achievements:

Payroll Handling & Adjustment.

Purchase order According to the requirement.

Posting the month ending adjusting entries.

Account Payable / Account Receivable.

Manage petty cash account.

Prepare payment and Receipt vouchers.

Prepare labels and maintain files as needed within the department.

Documents financial transactions by entering account information.

Recommends financial actions by analysing accounting options.

Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, income statements.

Guides accounting clerical staff by coordinating activities and answering questions.

Secures financial information by completing data base backups.

Advertise for vacancy available in the organization.

Conducts Internet research to locate potential job candidates.

Schedule interview for candidates and call candidates for interview.

Short list after taking some test.

Aug 2010 – Mar 2012 Sialkot Sports, Capital Road Sialkot, Pakistan http://www.sialkotsports.com

Asst. Administration Manager.

Responsibilities and achievements:

Correspondence with customer till final order.

Quote them the prices for required products.

Make final Performa Invoice & give banking detail to customers.

Dealing with banks, Payment clearance with bank received from customers.

Production Order Supplier wise.

Supervise the order till the final packing.

Packing Instructions according to customer requirements.

Making over all Export Documentation.

To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email.

Telephone Exchange handling.

Dealing with shipping companies & couriers.

Payroll of all workers.

T.T Remittances, Cash Deposits and Bank Payments transfers to the exporter’s account.

Bill for the customers & Clients.

EDUCATION HISTORY:-

2011– 2015 Master In Business Administration (Finance) Virtual University, Lahore, (Punjab, Pakistan) http://vu.edu.pk 2009 – 2010 Bachelor of Commerce http://www.pu.edu.pk University of the Punjab, Lahore, (Punjab, Pakistan) 2007 – 2008 Intermediate http://www.bisegrw.com/

Gujranwala Board, Gujranwala, Board

COMPUTER SKILL:-

Microsoft Windows XP, Vista, 7 Ultimate Microsoft Office (Word, Excel, PowerPoint, Outlook)

Document Imaging & Scanning, Fax Machine. Adobe Photoshop

Networking Web designing (Basic) / SEO

Typing speed (40 WPM).

Internet browsing

Computer Hardware & Software

PERSONAL SKILLS:-

Ability to complete the work in the given deadlines. Excellent Communication Skills.

Customer service orientation. Self-motivated & Teamwork.

Excellent customer service skills. Time management skills.

Strong mathematical aptitude.

Interpersonal Skills.

Fox-pro Accounting software skills.

Effective team leader.

Problem Solving skills

Numerical skills.

LANGUAGE SKILLS:-

English - Good

Urdu – (Native language)

PERSONAL INFORMATION:-

Date of Birth: - 02-March-1989

Religion: - Islam

Passport #:- HD1801651

Nationality: - Pakistani



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