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Project Manager Management

Location:
Stamford, CT
Posted:
February 12, 2016

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Resume:

Matthew Scott Lipton

** ******* **** *** ***

Stamford, CT 06905

Email: acth68@r.postjobfree.com

Phone: 860-***-****

OBJECTIVE

Dedicated and hardworking individual with a creative personality seeking a management level position to utilize leadership skills within an environment that projects upward mobility and increasingly diverse challenges. EDUCATION

University of Connecticut, Masters of Arts, Education (May 2008) University of Connecticut, Bachelors of Arts, History (May 2007) Certifications/Training

Cornell University, Project Leadership Certificate (expected April 2016) ServiceNow, System Administration (September 2015) ServiceNow, Project (August 2015)

Corepoint Health, Corepoint Integration Engine Level 1 (July 2015) PROFESSIONAL EXPERIENCE

Weill Cornell Medical College (November 2014 - Present) HIT Integration Project Manager (May 2014 – Present)

• Responsible for portfolio management of projects related to the physician organization’s integration and data dictionary divisions, including weekly reports to senior management

• Performed project management for integration projects, projects involving data entering or leaving Epic

(WCMC’s EMR Application) working with integration analysts/developers, Epic Analysts, and outside vendors

• Integration department representative on interdepartmental committees and meetings (Meaningful Use, Operations, Patient Self Scheduling)

• Created policy and procedure for change management and project management methodology Reliant (May 2014 – November 2014)

Technical Project Manager (May 2014 – Present)

• Responsible for project management of PCI security control implementations for large retail chains

• Created an implementation policy and procedure including a standardized project plan and client facing documentation to standardize the implementation process

• Responsible for account management of large retail chains and development of advocacy program, including upselling newly developed features and providing oversight of support issues

• Project manager and analyst on Reliant Customer Portal to provide customers single sign on access to all systems accessed by clients (Reliant Redbox Manager, Reliant Wiki, JIRA) AmkaiSolutions (February 2010 – May 2014)

Director of Implementation Services (January 2013 – May 2014) Implementation Manager (January 2012 – December 2012)

• Managed the implementation department responsible for software installation, workflow analysis, application training, and continuing education - directly reporting to senior vice president of client services

• Responsible for project management of corporate and strategic clients from the end of the sales process through the transition to the support division of the client services department

• Re-worked the software implementation project plans to better communicate status and evaluate risk

• Worked with Product Development Managers as project manager on interface development

• Acted as hiring manager for the client service department performing functions of job posting, resume review, interview scheduling, interviewing candidates, and sending job offers Project Manager/Client Support Supervisor (January 2011 – December 2011)

• Team leader for the application and technical support team

• Project manager for the implementation team, driving projects from the initial kick-off call through the transition to the support team

• Worked with Product Development Managers to release new versions of software using an Early Adopter program, and wrote upgrade protocol for the Client Service team to utilize

• Created a webinar program that allowed current clients to receive training on subjects designed to lessen the volume of support tickets and show add-on modules that could be purchased Training Analyst (February 2010 – December 2010)

• Travelled to new clients to perform onsite training and go live support

• Provided application and technical support for clients via phone, email, and Live2Support

• Developed training workbooks used by clients to take notes in an organized manner

• Acted as a project manager for specifically assigned clients during the initial training, go live, and post go live portions of the implementation process

Joel Barlow High School (October 2008 – June 2009) Social Studies Teacher

• Created daily social studies lesson plans in accordance with curriculum guides designed for implementation in 48 minute periods

• Developed a curriculum for senior level economics course without the use of a provided textbook Software/Technical Competencies: Microsoft Office Suite, MS SQL, Corepoint (HL7 Interfaces), SharePoint, ServiceNow, JIRA, DocuWiki, GoToMeeting/GoToWebinar, Liquid Planner, BaseCamp



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