JASMINE KEYS EDWARDS

***** ***** ******** *****, ********* 3 Chicago, Illinois, 60643 312-***-**** acth1m@r.postjobfree.com

WORK EXPERIENCE

GRIFOLS, INC., CHICAGO, IL

Center Quality Manager, May 2013 – Present

Authorize systemic and centralized release of 1500 plasma units biweekly

Coach and nurture staff of 60 people

Continuously assess, promote, and improve the effectiveness of center quality systems thru trend analysis and root cause identification

Evaluate the quality, training, and operational staff against job requirements and performance goals

Ensure non-compliant biohazard material disposition and traceability to meet regulatory standards

Perform customer complaint investigations and develop action plans to guarantee customer satisfaction

Conduct internal inspections to assess center compliance against external and internal audit guidelines and create corrective and preventive actions to address noted deficiencies

Lead continuous improvement efforts to improve key performance indicators

ALPHA BAKING COMPANY, INC., CHICAGO, IL

Quality Assurance and Food Safety Manager, May 2008 – May 2012

Enforced good manufacturing practices to ensure regulatory compliance and staff safety resulting in zero 483 observations and zero OSHA incidents

Authored quality system documentation to address potential risk and hazard analysis indicators in the plant

Audited plant documentation resulting in superior external audit ratings

Lead internal audit teams to identify deficiencies and follow-up on corrective actions from prior audit findings

Actively participated in corporate sustainability program which lead to reduction of waste and rework

Identified potential operational and regulatory deficiencies associated with new product scale up

Continuous evaluation of training program to ensure adherence to standard operating procedure updates and regulatory policies

Nurtured customer relationships to ensure customer satisfaction and resolution of customer complaints

KIM AND SCOTT'S GOURMET PRETZELS, INC., CHICAGO, IL

Quality Assurance Manager and Research and Development Coordinator, Dec 2006 – May 2008

Enforcement of good manufacturing processes

Development and implementation of HACCP program

Initiation and evaluation of new product development with full product scale up

Development of statistical processing tools and key performance indicators to validate continuous improvement efforts

Authored standard operating procedures to address regulatory standards and operational needs of the business

MCCLEMENT MANAGEMENT GROUP, OAK BROOK, IL

Sensory Quality Assurance Technician for McDonald's Corporation, Jan 2006 – Nov 2006

Initiate creation of product log and inventory

Prepare sensory testing environment to ensure integrity of testing samples and the process

Create and execute sensory evaluation projects

Extract data from Compusense for sensory testing panels

EDUCATION

LOYOLA UNIVERSITY CHICAGO, CHICAGO, IL

Bachelor of Science-Biology, June 2001

KELLER GRADUATE SCHOOL OF MANAGEMENT, CHICAGO, IL

Master of Business Administration, September 2006

ADDITIONAL SKILLS

HACCP Certification 2010

ASQ-Certified Quality Improvement Associate June 2014

ASQ-Certified Manager of Quality Anticipated March 2016

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