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Customer Service Maintenance

Location:
Lakemba, NSW, 2195, Australia
Posted:
February 09, 2016

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Resume:

KELVIN KIMUTAI TOO (MR)

Tel: +040*******

Email: actgve@r.postjobfree.com

CAREER OBJECTIVES

Provide quality solutions to technological related business problems within scope of budget and schedule.

Gain extensive experience in databases, desktop support, web design, networking and telecommunications.

Work enthusiastically in a team to achieve goal of the organization.

Earn a job which provides me job Satisfaction and self-development and help me achieve personal as well as organization goals.

To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

To excel in my field through hard work, research, skills and perseverance

LANGUAGES

English- fluent (speaking, reading, writing)

Swahili -Native

TECHNICAL SKILLS

Operating systems: Windows 95, 98, NT, XP, Vista, Windows 7, windows

Web Development: PHP, XHTML, CSS

Database skills: Design, implementation & Maintenance using; MS Access and SQL

Networking: Local Area Networking (LAN)

Software development: Analysis, design, implementation, Testing and Maintenance

Applications: Open office, Photoshop Cs, Macromedia Suite, J Creator Pro, Citrix Neighborhood.

Computer Hardware Maintenance: Configuring Routers, Configuring switches, Trunking, Troubleshooting & Repair of Networks and Desktop Peripherals Repairs of Monitors, printers

EDUCATION.

Master in I.T –Charles Sturt University (C.S.U)

Certificate IV in Project Management –Australian Institute of Professional studies (AIPE) 2014

Certificate III in Aged care-Care Training and consultants Parramatta 2013

B.Sc. Degree in Computer Science - Moi University,Kenya 2012

Certificate in Computer Studies - Eldoret College of professional Education 2007

WORK AND PROFFESIONAL EXPERIENCE

MAX MOVERS (removals) January 2015- To date

Duties and Responsibility

Inspect the house or office at the pick-up address to see what has to be moved, then pack and label items if required

Load goods onto the truck either by hand or using a forklift, trolleys, lifting straps or lifting hooks

Use pads and pieces of hessian to ensure items such as fridges, couches and beds are not damaged

Ensure the load is correctly placed and secured to avoid any damage to the truck or to the goods

Drive defensively and handle all types of road conditions

Unload goods and move them into the drop-off address, unpacking if required

Check items against inventory, noting any wear and tear or damage

Conduct a general maintenance check of the truck and clean the vehicle

Provide customer service

GILLAWARNA NURSING HOME September 2014 – January 2015

Duties and responsibilities

Maintain patients healthcare by observing, measuring and recording patients’ temperature, pulse, respiration, blood pressure and, when necessary, blood sugar levels, and report changes in patients’ condition to doctors

Assist with bathing, showering, dressing and bed making to ensure patients’ hygiene and comfort

Feed patients when required, and support patients during rehabilitation with exercises and programs

Assist in first aid and emergency situations

Help educate patients on health and lifestyle issues

Help maintain a safe environment and help minimalize injuries to residents

SIR THOMAS MITCHEL

Duties and responsibilities September 2014 – December 2014

Assist in caring for patients in hospitals, nursing homes, clinics and institutions for the aged or disabled

Assist nursing staff to lift and turn patients in bed

Help patients' with personal care such as eating, showering and toileting

Clean and prepare medical equipment and instruments Provide friendly support to patients

Provide support to a patient's rehabilitation in areas such as communicating, social skills and movement

Keep work areas and patients' rooms clean and tidy

Change bed linen and make sure adequate supply of clean clothing is available

Prepare food and serve drinks

Observe and report any changes in the client's condition or any complaints about care to a supervisor

Assist with rehabilitation exercises and basic treatment and medications

Perform basic procedures such as taking blood pressure and applying and changing dressings

SUNSOURCE SOLAR SYSTEMS July 2014 –October 2014

Sales and marketing

Focus sales efforts by studying existing and potential volume of dealers.

Go door to door and try and find new clients

Submit orders by referring to price lists and product literature.

Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitor competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising techniques, etc.

Recommend changes in products, service, and policy by evaluating results and developments.

Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

OZZY TIRES January 2014- October2014

Warehouse laborer

Receiving, moving, checking and storing incoming goods (Wheels).

Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.

Packaging and labeling products before they are dispatched.

Helping to ship out goods

Picking and packing products.

Selecting space for storage and arranging for good to be placed in the designated areas.

Making sure that all inventory processes are completed on time.

Loading and unloading Lorries, vans and other vehicles.

Labeling goods that have arrived at the warehouse..

Welcoming and helping clients who visit the branch.

Contacting transport companies and coordinating dispatch and delivery with them.

Preparing deliveries for the van drivers.

Moving and organizing stock

Ensuring a clean and safe workhouse for staff to work in.

Storing stock away safely.

Removing hazardous products from the warehouse.

Monitoring stock levels.

Moving items through the warehouse from receipt to dispatch to customers.

Occasionally delivering stock to other warehouses.

Accurately updating all data into computer and manual recording

GAUTAM AND COMPANY I.T technician June2012– November 2013-

Network repair and maintenances and configuration

Repair of computers and peripheral devices like printers

Installation and maintenance of software’s like genuine windows products

Provide technical assistance to staff members

Back up and prevention of data loss

SPHERE LOGIC COMMUNICATION February2012– March 2013-

I.T technician

Network repair and maintenance and configuration

Repair of computers and peripheral devices

Installation and maintenance of software’s

Provide technical assistance

Back up and prevention of data loss

Come up with new ideas that will help save the company money

Removal of viruses and spyware

HOMESTEAD SECURITY KENYA June2012– November 2013

I.T consultant

Network repair and maintenances

Repair of computers and peripheral devices

Installation of software’s

Provide technical assistance

Back up data

Come up with new ideas that will help save the company money

WORK PLACEMENT

POSTAL CO_OPERATION OF KENYA

Systems configuration: - performed computer system configurations such as Posta EFT(electronic fund transfer) and Posta pay

Data Analysis: Performed data Analysis for HR department and as a result gained more experience on data analysis with Spreadsheets.

General user support from help desk: - Gained more experience on different types of user problems.

Networking: - Gained experience in networking as I was lucky to be there as they were networking some of their computers

Hardware Maintenance: - Troubleshooting faulty systems within the corporation including: networked printers where I learned to deal with several system failures

GILL WAMINDA NURSING HOME (SALVATION ARMY)

Duties and responsibilities.

Assist clients in daily living and assist in provision of personal and self-care activities, including assistance in showering, personal hygiene, setting up meals(including feeding) and bed-making.

Assist in maintaining a clean, safe environment for residents, colleagues and visitors.

Assist in practicing reasonable economy in regard to stores, linen provisions, equipment, the use of energy (i.e. electricity and gas).

Assist with the collection, laundering and return of residents’ personal clothing.

Assist in the use of different types of lifters when transferring residents.

EXTRA CURRICULUM ACTIVITIES

Active member of Chepkoilel Open source community (COSCOMU) which was a group of I.T and computer science students I greatly improved my team playing skills

Enjoy playing and watching soccer and basketball

Enjoy going to the gym

Love watching documentaries

Eliud Lell

General Manager-Mail

P.O Box 34567, GPO NAIROBI

Tel: 072*******

Japheth Lagat,

Ozzy Tires.

042*******

3/200 Hoxton park road Liverpool

Newoan Dennis Gill Waminda Aged Care plus 040*******

4 Mary Street Goulburn 2580

Larry Zhao,

Max Movers.

+614********.

2 Gibson avenue Bankstown



Contact this candidate